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Information and Communications Technologies (ICT)

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Thunder Bay’s Information and Communications Technologies (ICT) sector is a dynamic cluster of businesses that includes telecommunications, film, television and computer organizations. Innovation and creativity are intergraded into every aspect of the ICT sector. The ICT is supported by Thunder Bay’s economic advantages, talented professionals and telecommunications infrastructure.


Thunder Bay is considered to be equal to other urban areas in terms of communications infrastructure. An extensive fibre optic network allows the ability to provide high-speed digital voice and data access.  All major telecommunications firms provide services in Thunder Bay including Tbaytel, Bell, Shaw, Telus, and Virgin.

Thunder Bay has a diverse and highly skilled labour pool. Together Lakehead University and Confederation College graduate over 3600 students every year and offer programs such as: Computing Science, Broadcasting-Television Production, Film Production, Multimedia Production, Electronics Engineering-Computer Control, Electrical Engineering Technology, Visual Arts, Engineering - Bachelor- Software, Engineering Tech- Software, Bioinformatics and Mathematics.


Tbaytel: Tbaytel has grown to become the largest independently owned telecommunications provider in Canada and offers and extensive suite of products and services that include Data, Voice, Wireless, Internet, Digital TV and Security. Visit the TBAYTEL company profile or the TBAYTEL website for more information.

Northwestern Ontario Innovation Centre (NOIC): The NOIC is a non-profit organization, funded by both private and public support, with a mandate to support sustained economic development initiatives and encourage cooperation and synergy between business, education and government. The NOIC offers its patrons a wide range of assistance including business advisory services, market research, product development collaboration and access to its advanced IT training lab and meeting room facilities. Visit the NOIC website for more information.


Northern Ontario Heritage Fund Corporation (NOHFC)

NOHFC is a provincial corporation and development agency that invests in northern businesses and municipalities through conditional contributions, forgivable performance loans, incentive term loans and loan guarantees. The NOHFC is interested in hearing how your business plans will benefit the North and create jobs for the region. Visit the NOHFC website for more information on the seven funding programs that can help launch or sustain your business.

The Enterprise North Job Creation Fund is one example of funding that the NOHFC has developed for this region.  It is designed to meet the needs of small and medium sized businesses in creating jobs and stimulating economic growth. The fund is designed to provide a maximum of $1 million dollars to a successful applicant with 50% of this potentially in the form of a conditional grant while the remaining 50% comes in the form of a repayable loan. This strong incentive allows employers the ability to expand their business, while significantly reducing payroll costs. Visit the NOHFC webiste for more funding information.


Under FedNor’s Innovation priority, businesses can apply for project financing for activities related to applied research and development (R&D) that have commercial market potential.

This would include initiatives that increase the level of innovation, productivity, quality and competitiveness in key sectors such as ICT. Visit the FedNor website for more funding information.

National Research Council Canada (NRC)

The Industrial Research Assistance Program (IRAP) supports research projects on a selective basis with grants ranging from $10,000 to $250,000 per annum.

The basic eligibility criteria for IRAP funding are:

  • be a small and medium-sized enterprise in Canada, incorporated and profit-oriented;
  • have 500 or fewer full-time equivalent employees; and
  • have the objective to grow and generate profits through development and commercialization of innovative, technology-driven new or improved products, services, or processes in Canada

Visit the NRC website for more funding information.

Canada Revenue Agency

The Scientific Research and Experimental Tax Credit (SR&ED) is a federal incentive that gives Canadian Controlled Private Corporations a refundable investment tax credit of 35% up to the first $2 million of SR&ED expenditures and a non-refundable 20% on any amount over $2 million. Other Canadian corporations can earn a 20% non-refundable tax credit. Visit the SR&ED website for more funding information.

Piero Pucci

Development Officer

Tel: (807) 625-3965

Sector/area of expertise: Knowledge Based Sectors & Business Retention and Expansion