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City Government

Revenue Division

The Revenue Division is responsible for the billing and collection of property taxes and water revenues, general accounts receivable, Court Services and revenue payment processing. Billing and collections are governed by the Municipal Act.


  • Property tax billing and collection as governed by the Municipal Act, 2001
  • Property Tax Reminders
  • Water billing and collection under authority of the Municipal Act, 2001
  • Water Meter Reading and Reminders on-line entry service
  • Purchasing or selling a home?  Q & As: Adobe PDF, 11 pages, 280 KB
  • Provincial Land Tax services on behalf of the Province of Ontario    
  • Sewer rate billing as a percentage of the water bill to raise funds for operating capital improvements to sewage works including secondary treatment facilities
  • General accounts receivable collection on behalf of all City departments
  • Court Services and Revenue Payments Processing including:
    •  performing court administration and court support functions for the purposes of the Provincial Offences Act
    •  conducting prosecutions in proceedings under Parts I and II of the Provincial Offences Act
    •  prosecution of Municipal By-laws within the Thunder Bay Court Service Area as well as the collection of any outstanding fines
    •  the receipt, control, balancing and depositing of payments
    •  updating of accounts for tax, telephone, water and general receivable accounts paid to the City



City of Thunder Bay
Revenue Division

Address: City Hall, 1st Floor
500 Donald Street East
P.O. Box 800
Thunder Bay ON P7C 5K4 
Tel: (807) 625-2255
(807) 623-4277
Director: Rob Colquhoun
Tel: (807) 625-3154