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City Government

Water Payment Options

Choose from Eight Ways to Pay

  1. Pick Your Withdrawal Plan Sign up for automatic withdrawal. Call (807) 625-2255 for information on our two plans and sign up.
  2. By epost Internet Services View and pay your water bills over the internet through epost Internet Services. Visit the site at for more information and to sign up.
  3. By Internet/Telephone Banking Pay your water bills from your bank account using the internet or your touchtone telephone. Contact your Financial Institution or the Revenue Division at (807) 625-2255 for more information.
  4. At the Bank Payment can be made at most Canadian Financial Institutions.
  5. Mail Your Cheque* to: City of Thunder Bay, Box 800, Thunder Bay, ON P7C 5K4
  6. In Person Pay in person, 8:30 am – 4:30 pm Monday to Friday at Cashiers located in the Victoriaville Civic Centre, 1st Floor in Victoriaville Mall.
  7. Put Your Cheque in our Payment Drop Off Box* In Victoriaville Mall outside the Civic Centre (Food Court side) or Thunder Bay Hydro Building
  8. Pay On-line with Your Credit Card

* Cheque must be received by due date to avoid penalty.