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City Government


The Environment & Operations Division is responsible for the delivery of the basic services of Waterworks, Sewage Collection and Treatment, Storm Sewer Drainage system, and Solid Waste & Recycling.


  • Repair, testing and replacement of the Corporation’s 34,500 water meters
  • Sewer and Water Service connections, construction of new water distribution and sewer systems
  • Water Pollution Control Plant - Sewage Treatment (Atlantic Avenue)
  • Water Treatment Plant (Bare Point)
  • Technical services related to water quality and sewage treatment
  • All maintenance and repairs associated with storm sewer piping, service covers and catch basins

City of Thunder Bay
Environment Division

Address: Victoriaville Civic Centre
111 Syndicate Avenue South
P.O. Box 800
Thunder Bay ON
P7C 5K4
Tel: (807) 625-2836
Fax: (807) 625-3588
Manager: Michelle Warywoda


Drinking Water and Wastewater Inquiries

Contact Infrastructure & Operations Dispatch:

Tel: (807) 625-2195 – 24 hours a day