Municipal Performance Measurement Program
WHAT IS THE MUNICIPAL PERFORMANCE MEASUREMENT PROGRAM?
The Provincially mandated Municipal Performance Measurement Program (MPMP) consists of data collection and reporting of service performance measures in 12 municipal service areas. The objectives of MPMP are:
- To enhance accountability to taxpayers
- To increase taxpayer awareness
- To improve service delivery within the municipality
- To assist in identification of and encourage sharing of best practices
This report shows the past three years of results for the City of Thunder Bay under the Municipal Performance Measurement Program. Your City is committed to improving the delivery of municipal services. We participate in other benchmarking work including the Ontario Municipal Benchmarking Initiative, which brings municipalities together to share detailed information on best practices to bring down the cost and improve the quality of local of services.
WHAT IS MEASURED?
Municipalities are required to collect and report on 12 core areas including:
- Local Government
- Fire
- Police
- Roads
- Public Transit
- Wastewater
- Stormwater
- Water
- Solid Waste
- Land-Use Planning
- Parks and Recreation
- Libraries
MPMP data reflects a very high level of performance information, and significantly more details are required to understand the factors that contribute to reported performance results.
WHAT ELSE SHOULD I KNOW?
There are unique circumstances surrounding each municipality’s reported results, so comparisons between municipalities should be made with caution. It is important to keep in mind outside factors that may influence results including:
- Type of government (upper tier, lower tier, single tier municipalities)
- Geography (i.e. Northern Ontario vs Southern Ontario)
- Age of infrastructure
- Population (urban vs. rural)
- Community priorities and service levels
- Organization form (centralized vs. decentralized) and
- Accounting & reporting practices
Also, performance measurement reporting is an evolving process. As changes are made to make the measures more meaningful, year to year comparisons within a municipality sometimes become difficult to assess.
WHAT IS NEW?
The formulas for efficiency measures were revised in 2009 to reflect changes in the reporting of expenses consistent with accrual accounting concepts. New total cost measures were introduced and revised in 2010. Total costs mean operating costs as defined in MPMP, plus amortization and interest on long-term debt, less revenue received from other municipalities for tangible capital assets.
In 2009, for the first time, the Municipal Performance Measurement Program included the impact of the implementation of Tangible Capital Asset reporting required by the Public Sector Accounting Board (PSAB) 3150 and, as a result, year-to-year results (prior to 2009) are not shown for some measures as results are not comparable. This reporting challenge is being experienced by municipalities throughout Ontario.
PRograms by Year
| 2010 Municipal Performance Measurement Program |  Adobe PDF, 14 pages, 206 KB |
| 2009 Municipal Performance Measurement Program | Adobe PDF, 15 pages, 102 KB |
| 2008 Municipal Performance Measurement Program | Adobe PDF, 3 pages, 36 KB |
