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City Launches Pothole Reporting Tool


March 14, 2012 – The City of Thunder Bay has launched a new online pothole reporting tool, enabling citizens to provide valuable information to City work crews via their computers.

Potholes worsen quickly without prompt action, so timely reporting reduces the expense of road maintenance. March weather conditions favour the development of potholes, which form when the freeze/thaw cycle of seeping water creates voids under the road surface, leading to crumbling pavement and the eventual formation of a hole. Maintenance crews are constantly on the lookout for potholes, but the City welcomes citizen input as well.

If the pothole is on a city street, the Roads Division wants to hear from you. The new online pothole reporting tool allows citizens to input the location of both potholes and raised manhole covers. A photo can also be included in the report. The easy to use, new reporting tool can be accessed on the City’s website at www.thunderbay.ca/pothole. As always, the Roads Division also welcomes input regarding needed road repairs at publicworks@thunderbay.ca, or at 625-2195 (24 hours a day).


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Contact: Brian Kral, Acting Manager - Roads, 625-2195