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dog collarOn-line payment

Dog and cat owners will soon be able to renew their pet licence with the City's new online licensing system. This system will allow pet owners to comply with the City's Responsible Pet Owner's By-law with 24 hour access.

Additional things to remember:

  • Pet owners will receive a letter in the mail with their own Unique ID # and Pin #, needed to renew pet's licence on-line.
  • One tag will be issued for each pet. The tag must be renewed each year. If the tag is lost or damaged, a new tag can be purchased for $5 at the Animal Services Centre.
  • Pet must be wearing its licence at all times.
  • The penalty for failing to license your pet or for failing to affix its tag is $255.

Benefits of Licensing

  • Lost pets are reunited with owners more quickly, reducing stress and health & safety risks for your pet
  • Reduces sheltering needs and lowers euthanasia rates (more pets are licensed, they are returned home quickly)
  • Provides food and shelter to impounded dogs and cats 
  • Provides emergency medical care for injured dogs and cats 
  • Allows Animal Services to operate a successful adoption program 
  • Educates pet owners about responsible pet ownership 
  • Helps neighbours resolve their pet-related problems 
  • If your pet is picked up by an Animal Service Officer and is wearing a City licence, it will be given a free ride home – some exceptions apply
  • Should your pet accidentally become lost, that tiny metal tag provides your pet with a safe ticket home!
24 Hour Pet Locator Line