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City Services & Info

Visit the Find a City Service Guide for information on City Services Municipal Government is the order of government closest to you. It's the City you turn to for answers to many of your daily needs.

Use the Find a City Service Guide if you're looking for assistance with or information on any City service.

Your City is more than the City Hall on Donald Street. It's the parks where you play, the libraries where you take out books, the traffic lights that keep you safe, the trees that shade your boulevards, and a whole range of other services and facilities that make Thunder Bay a great place to live, work and play.

Contact Us

General City Inquiries

Address: 500 Donald Street E
P.O. Box 800
Thunder Bay, ON,
P7C 5K4
Tel: General Inquiries:
(807) 625-2230
(807) 622-2225

Infrastructure & Operations Inquiries:
24/7 Dispatch, Tel: (807) 625-2195

Visit the Municipal Government Directory for contact listings of Municipal Government programs and services organized by keyword headings.


MyTBay Citizen Newsletter

Thumbnail image of MyTBay Citizen Newsletter 2013The City strives to reach its citizens and provide information on services, issues, and events through a variety of sources including this website and the MyTBay Citizen Newsletter. 

To make suggestions to improve the website or MyTBay Citizen Newsletter, please contact:

City of Thunder Bay
Corporate Communications 

Address: City Hall, 2nd floor
500 Donald Street E
P.O. Box 800
Thunder Bay ON P7C 5K4
Tel: (807) 625-3650
Fax: (807) 625-0181
Supervisor: Stacey Levanen

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