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Disabilities Assistance

disabilities The City is committed to working towards an inclusive community through an Annual Accessibility Plan. In cooperation with Accessibility Advisory Committee, the City is working to prevent and remove barriers to inclusion. 

thunder bay transit

Address: 570 Fort William Rd.
Thunder Bay ON P7B 2Z8
Tel: (807) 684-3744
100% of Thunder Bay Transit's buses have access features that make boarding and riding easier for those with disabilities or the elderly. The fleet's low floor fully accessible buses accommodate wheelchairs.

Inclusion Services and Junior Inclusion Services

The Recreation & Culture Division encourages people of all abilities and skills to take part in the City's recreation programs. Inclusion Services provides limited free facilitation to adults with disabilities who use our programs and facilities. more

Junior Inclusion Services offers a similar service to year round and summer Recreation & Culture programs for children and youth. Please contact us to find out how we can support you in having a successful experience in our Recreation and Culture programs and facilities.  more  


City of Thunder Bay
Community Services 

 Inclusion Services
 Address: The Canada Games Complex
420 Winnipeg Ave.
Thunder Bay ON P7B 6B7 
 Tel:  (807) 684-3338
 Fax:  (807) 345-4520
City of Thunder Bay
Community Services
 Junior Inclusion Services
Address: Victoriaville Civic Centre
111 Syndicate Ave S
Thunder Bay ON P7E 6S4
Tel: (807) 625-3220
Fax: (807) 625-3395


Lift+ is a door-to-door specialized public transportation service, which might be for City of Thunder Bay residents who, due to a disability, are unable to use the accessible, conventional bus service for all or part of the trip. more

Homemaking Services

Limited homemaking services are provided when required in homes throughout the City of Thunder Bay where there is a need related illness, crisis situations, or emergency care is required. Medical certification must be provided. All applicants must first apply to the Community Care Access Centre.

Ontario Works
Address: 231 May Street South
Thunder Bay ON P7E 1B5
Tel: (807) 766-2111