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Sewers1The City's sewer operation services include catchbasin installation/maintenance and sewer maintenance. Catchbasins are cleaned to keep winter control sand and debris from plugging sewers. The City repairs and maintains about 719 km of storm, sanitary and combined sewers, as well as the portion of 36,700 house, storm and sanitary connections that lies beneath road allowances. Sewer locations are provided to excavating contractors and utilities.

To report sewer trouble, call 625-2195.

Infrastructure & Operations
Victoriaville Civic Centre
111 Syndicate Ave S
Thunder Bay, ON
(807) 625-2195  (24 hours)

Sewer Use Control

The Sewer Use Control Program regulates the discharge of waste to the sanitary/storm collection system to ensure that pollutants do not enter our rivers or lakes. For more information, or to report a potential problem, call the Water Pollution Control Plant.

Water Pollution Control Plant
Tel: (807) 625-3370 
After-hours concerns: (807) 625-2195
(Saturdays, Sundays, Holidays & Weekdays 4:30 pm to 8 am)