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Report a Problem

Call Infrastructure & Operations for questions, concerns or emergencies regarding:

  • Roads
  • Waste Management
  • Traffic Signals
  • Street Lighting
  • Street Light Maintenance
  • Sewer and Water
  • Snow Removal
  • Snow Dump Sites
  • Applications for Sewer and Water Connections
  • Parks

Call 625-2195, 24 hours a day, seven days a week.

To report a problem to Infrastructure & Operations on any of the issues listed above, you can send an email message to publicworks@thunderbay.ca.

A 24-hour information line is available to Transit customers. It works with both rotary and touch-tone phones - call 684-3744.

Contact the 24-Hour Pet Locator Line @ 345-4156 for stray pets.