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Water Fill Stations

Hwy 61 Tap HouseThe Environment Division operates and maintains two residential water fill stations (tap houses) to provide rural Thunder Bay residents with potable water, as well as one fill station for commercial use only. 

Water fill stations are located at: 

  • Valley Street Water Fill Station
    (east side of Valley Street, north of the Hwy 11/17 expressway, at the intersection of Valley Street & Hutton Park Drive)
  • Highway 61 Water Fill Station
    (on Highway 61 at Mount Forest Boulevard, for residential and commercial haulers)
  • Central Avenue Water Fill Station
    (west of Amber Drive - for commercial customers ONLY who haul large quantities of water)

Need a Smart Card?

The water fill stations are operated with pre-paid Smart Cards.

Residential water fill station Smart Cards may be purchased at any of the following locations: Water Fill Card

  • Cathy's Discount Store, 238 Red River Rd
  • City of Thunder Bay Cashiers wicket, Victoriaville Civic Centre, 125 S Syndicate Ave 
  • Municipality of Shuniah Office, 420 Leslie Ave
  • Municipality of Neebing, 4766 Hwy 61
  • Oliver Road Can-op, 1419 Oliver Rd
  • Oliver Paipoonge Municipal Office, 4569 Oliver Rd, Murillo
  • South Neebing Variety, 2060 Hwy 61 (Hwy 61 at Mountain Rd)

A $15 deposit is required when card is purchased. Lost or damaged cards will not be refunded.

Commercial water fill station Smart Cards can be purchased at the City Cashiers wicket in Victoriaville Civic Centre ONLY.

The charge for water at water fill stations is $0.003630 per litre or $3.630 per cubic metre. 


Typical Costs for Water Quantities
Litres             Gallons         Cost            Description                                




1 gallon container




5 gallon container




10 gallon container




Water Tank on Pick-up Truck




Average Water Delivery Tanker Truck



Step-by-Step Operating Instructions for Water Fill Stations

Follow these steps to dispense water:   

  • Open the cabinet door to view operating instructions and to access the terminalTap House Keypad 
  • Insert your Smart Card into the reader slot. A read-out of the cash value loaded on your card will be displayed. 
  • Enter the amount of water (litres) you require. If there are insufficient funds on the card you will be asked to select a new amount. 
  • The system will dispense the volume of water requested. The units (litres) are displayed as the water is dispensed.
  • Stop the transaction at any time by pressing Stop/reset/eject button. 
  • At the conclusion of the transaction the card balance is updated and displayed on the terminal. The card is then ejected from the terminal, ending the transaction.

    Remember, if you are filling a large container you will need your own hose and a fitting to attach it to a 1-inch male threaded pipe.

Don't forget to have your Smart Card with you!  Please don't idle your vehicle!

Contact  Number  Hours of Operation 
Infrastructure & Operations Dispatch 625-2195  24 hours per day, 7 days a week


If the Yellow Warning Light at the tap house is on, please notify Dispatch immediately

Contact our Dispatcher with any questions on the Environment Division's Water Fill Stations.

Retail stores interested in selling Water Fill Station Smart Cards, please contact the Environment Division at 625-2195 for more information.