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Contact Information

Our water quality specialists are available to respond to customer inquiries and concerns.

We offer services and programs to ensure our water customers can contact us at any time of the day or night.

It is our job to investigate and resolve problems quickly and efficiently.

We believe in...

QUALITY SERVICES FROM QUALITY PEOPLE

Water Trouble Reporting 625-2195 (24 hour)
Water Quality Concerns/
Information
683-8141
jvukmanich@thunderbay.ca
Water Billing and Arrears 625-2255
Water Meter Reading
Phone-In
625-3160
(24 hour)
Water Delivery Inquiries 684-3267

Water Treatment Plant Tours

683-8141
Odd & Even Outdoor Water Use
Restrictions Reporting - May to September 
624-7873