Thunder Bay Transit is now 100% accessible. "Low floor" buses travel on all routes at 15 and 30 minute intervals during peak travel times. With only one step for entering the bus from the curb, these vehicles make riding the bus easier for all of our customers including those in wheelchairs, the elderly and people living with disabilities.
Features such as lowering of the front entrance doorway, more grab bars, easy-to-reach stop request buttons, bars and cords, priority seating, front door ramp, and special wheelchair areas help add comfort and safety for our customers.
Thunder Bay Transit has installed an automated system on all buses that provides audible and visible announcements of all bus stops. Announcing stops provides many benefits to our passengers and is a beneficial resource for anyone with hearing or visual impairments. As a transit bus approaches a stop along any route, an automated voice will announce the stop over the bus speakers, and the stop will also be displayed it on the LED signs inside the bus.
This meets the Ontario Human Rights Commission’s requirement for transit operators to regularly and audibly announce all transit stops.
Should the automated call stop announcement system malfunction or be out of service, the bus will be removed from service as soon as possible and replaced with a bus that has a working system.
For more information or comment on bus stop announcements, contact the Transit main office @ 684-5744.
Thunder Bay Transit is committed to preventing, identifying and removing barriers that impede the ability of people with disabilities to access services. The purpose of the Customer Communication Supports is to outline practices and procedures in place to provide information to the public in accessible formats.