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Riding with Lift+

Hours of Operation 
  First Pick-Up  Last Drop-Off  End of Service 
 Monday to Saturday   6:00 AM  12:30 AM  12:40 AM
 Sundays and Holidays  8:00 AM  11:30 PM  11:40 PM

Lift+ provides accessible door-to-door public transportation within the city limits of Thunder Bay. Service is provided on wheelchair accessible buses and, when needed, contracted taxi services. Lift+ strives to provide the most efficient service possible; however trips may take between 40-55 minutes to complete during peak travel times. Peak travel times are Monday to Friday, from 8-9:30 a.m. and from 3-6 p.m.

  • Trip reservations are made by calling 345-0777. A person calling to book a trip must speak with a call attendant to confirm trip details. Trip requests may not be left on the Lift+ voice messaging service.
  • You may book your trip up to seven days in advance. All trips within the 7 day rolling window are based on availability of service. For example, today is Tuesday. You may request a trip for next Tuesday, right up to today, based on availability.
  • Trips are booked in the order in which they are received, and are on a first call, first schedule basis, subject to availability.
  • Same day service trips are provided to the extent that there is availability.
  • If you are calling after hours to cancel a trip, your call will be answered by a messaging service. Please leave your name, phone number, and cancellation information. Your trip must be cancelled more than 2 hours before your confirmed pick up time to avoid penalties.