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Trip Rules, Guidelines, and Your Safety

Lift+ cares about your safety. If you are concerned about any part of your trip, please call or notify us immediately. Lift+ Transit Operators are responsible for the operation of the bus to ensure a safe and comfortable ride for all passengers.

Also please note:

  • Customers are required to wear seatbelts as well as lap-belts on mobility devices.
  • Proper fastening of personal mobility devices is mandatory on all Lift+ vehicles.
  • Smoking, drinking, or eating is not permitted on Lift+ vehicles.
  • Wheelchairs and scooters must be properly maintained.
  • Operators are not permitted to enter private homes.
  • Departure and destination locations must be accessible.
  • Walkways, ramps, steps, and driveways must be clear of snow and ice.
  • Drivers do not assist with groceries or lift heavy articles. You are limited to the number of bags you can carry on your person.