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Using Strollers

Using Strollers on Thunder Bay Transit

If you travel with a child in a stroller on Thunder Bay Transit, keep the following tips in mind for a safe and comfortable ride for you, your child, and other transit customers. It is the responsibility of passengers to ensure that their strollers do not interfere with the safety or comfort of other passengers.

Priority Seating

Priority Seating is for the use of passengers with a disability. These seats are located close to the front of the vehicle. Baby strollers may use the Priority Seating area reserved for passengers with disabilities, but should make every attempt to safely move from these areas should they be required by a passenger with a disability. All passengers are expected to make every attempt to vacate areas for passengers with disabilities but are not expected to leave the bus. Passengers with strollers are expected to move further back in the bus or fold their strollers and store them between seats in order not to block bus aisles. Transit Operators may use their discretion and have final authority on whether baby strollers can board buses or whether baby strollers need to be folded.

Note: A person with a disability occupying a Priority Seat is not required to move for another customer with a disability. Use of these seats is on a first come-first served basis. You are not required to leave a transit vehicle in order to make room for a customer with a disability.

Courtesy Seating  Courtesy Seating is intended to provide additional seating for people who will benefit from having a seat near the front of the vehicle including:

  • Seniors
  • Expectant Mothers
  • Adults travelling with infants or small children
  • Any other passenger who may benefit from a seat

If you are sitting in one of these designated, please respect its purpose and give up your seat to those who need it.

Transit Operators will not intervene to enforce these requirements or in any dispute related to Priority or Courtesy Seating areas. We ask, however, that you respect the designated seating areas and show consideration for those whose need for these seats is greater than your own. 

For more information, please visit the Priority & Courtesy Seating section of our website.

BEFORE YOU GO

Stroller size ***It is very important to use a stroller that can be easily accommodated on transit buses. Some large recreational or tandem strollers simply do not fit on board. You may not be able to ride, or you may experience difficulty manoeuvring the stroller every time you use the bus. Strollers should be a maximum 24 inches wide by 48 inches long (61 cm wide and 122 cm long).

Travel light Parcels in addition to baby needs can make for a heavy stroller. Travel light by taking only what you need!

Travel when least crowded Thunder Bay Transit buses are used most heavily during peak traffic hours and are least crowded mid-mornings, mid-afternoons, evenings and weekends. To avoid crowded conditions, try to travel during off peaks times whenever possible.

Safety First!

  • Your child must be secured with the safety belt provided in your stroller.
  • Face the stroller to the back of the bus, set brakes on stroller wheels and ensure that the stroller is placed so as not to block the aisle.
  • Hold on to the stroller securely at all times during your trip. You must ensure you are in care and control of the stroller at all times. 

Please note, in very crowded conditions, the operator may ask you to fold the stroller and hold your child in order to make room for other passengers.

Boarding and exiting Thunder Bay Transit buses are able to “kneel”, making it easier to board and exit the bus. Please let the operator know that you would like the bus lowered before you board or exit the bus. Ring the stop request bell by pressing a red “stop” button or pulling a yellow cord in advance of your intended stop. Passengers traveling with a stroller must be able to board and disembark without assistance from the bus driver.

If you have questions about riding Thunder Bay Transit with a stroller, please contact:

Transit Services Customer Service

Tel: (807) 684-3744

Email: transit@thunderbay.ca  

Office Hours - Monday to Friday, 8:30am - 4:30pm; Closed on statutory holidays