Registration
Registration is quick and easy. You can register for Recreation & Culture programs by telephone, in-person or drop off/mail. All drop-off or mail in registrations will require a registration form.
TELEPHONE REGISTRATION
Call the "Registration Hotline" at 625-TIME (8463).
The hotline operates 24 hours a day. If a registration agent is not available, your call will be forwarded to a voice mail machine. Payment is required at the time of registration.
To register you will need:
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Course name and code number
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The name of the registrant
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Address and postal code
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Registrant's date of birth
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Phone numbers (day and evening if different)
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Visa or MasterCard number and expiry date
IN-PERSON REGISTRATION
Register at the following locations during normal hours of operation. Please call the facility for their hours.
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Recreation & Culture Division
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Sir Winston Churchill Community Pool
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Volunteer Pool
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Thunder Bay 55 Plus Centre
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Canada Games Complex
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Payments can be made by cash, cheque, money order or Visa/MasterCard.
DROP OFF/MAIL IN REGISTRATION
Drop off your completed registration form with payment to any of the in-person registration facilities: Victoriaville Centre, Sir Winston Churchill Community Pool, Volunteer Pool, Thunder Bay 55 Plus Centre, or Canada Games Complex. Please write your course number on your cheque.
Drop-off locations:
Fort William Gardens
| Address: | 901 Miles Street Thunder Bay, ON |
Herb Carroll 55 Plus Centre
| Address: | 1100 Lincoln Street Thunder Bay, ON |
Mail your registration form with payment to:
Recreation & Culture Division
Registration Desk
| Address: | Victoriaville Civic Centre 111 Syndicate Ave. South Thunder Bay ON. P7E 6S4 |
All mail-in registrations must be received one week prior to the start of the program. Please indicate a second choice in the event that your first choice is not available. You can pay by cheque, money order, or Visa/MasterCard.
PERSONS WITH A DISABILITY REGISTRATION INFORMATION
Recreation should be available and accessible for people of all ages and abilities.
Information and support is provided to assist people with a disability to participate in recreation activities. For more information call 625-2930 or the TTY Relay Service at 711.
Audio cassette recordings of Recreation & Culture programs listed in The Key are available by calling 625-2930.
GENERAL REGISTRATION INFORMATION
- CHEQUES PAYABLE TO CITY OF THUNDER BAY -
Registration on First-Come Basis
Most programs have limited registration done on a first-come basis.
Payment in full must accompany registration.
On cheques include
Write the course code, course name, and location on the back of your registration cheque.
Satisfaction Guaranteed
It is our belief that you will enjoy your program with Recreation & Culture but if the program is not to your needs, please refer to our refund policy.
Refund Policy
If not completely satisfied, speak to the Supervisor of the program area BEFORE the second class to receive a FULL refund. Refunds granted after the second class are pro-rated. Medical certificates may be required. No refunds after mid-point of programs.
Confirmation of Enrolment
If you receive your first choice in programs, you will not hear from us. Simply attend the first class. If your first choice is not available, we will contact you by telephone. Receipts will be available at the location of the first class/lesson.
Subsidization
The Recreation & Culture Division has a policy to assist people who wish to participate in its instructional programs. If you require assistance with program fees, you must contact a supervisor at 625-2351 prior to submitting your registration form. This policy only applies to registered programs directly administered by the Recreation & Culture Division. Problem Registering?
Please call the Systems Planning Coordinator at 625-2879.
