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Complaints and Requests

One of the major duties of the fire prevention division is to help owners, tenants, or workers deal with fire related problems in the buildings they own, occupy or workin.  Inquiries or complaints received are anonymous and will be investigated where warranted.  The Ontario Fire Code provides for a minimum life safety standard for every building in the city.  Upgrading of properties is done on a continual basis to ensure exiting, containment, annunciation (alarms), and suppression equipment are present where required by code.