Frequently Asked Questions
What should I do when I'm stopped by Police?
Adobe PDF, 6 pages, 94 KB How do I contact the Thunder Bay Police Service?
You have several options to get in touch with Thunder Bay Police Service. In the case of any emergency such as a crime in progress or suspects involved in a criminal act are still in the area you should call 9-1-1 immediately. If it's a non-emergency you can contact our main switchboard number at 684-1200. From there you can nagivate through the automated attendant until you find the person or department you are looking for. Our mailing address is 1200 Balmoral Street Thunder Bay , Ont. P7B 5Z5.
Check out our Contacts Page!
Where can I find a list of all the Neighbourhood Policing Centres in Thunder Bay ?
A complete list of the Neighbourhood Policing centres can be found on our Neighbourhood Page.
They can also be found in the blue pages of the Thunder Bay Telephone Directory under the heading POLICE . The addresses of the Neighbourhood Police Centre closest to you, as well as a phone number for the office is included in the listing.
To get a Criminal Record search completed you can attend the Criminal Record Search office at police headquarters at 1200 Balmoral Street between the hours of 10:00 a.m. - 3:00 p.m. , five days a week. The staff in the Resource Centre will be able to assist you. What you'll need to bring along are 2 pieces of identification: 1 government photo ID and 1 with your name and date of birth. If you need the Criminal Record search for school or employment reasons remember the process can take upwords of 12 to 16 weeks to complete.
As of July 1, 2010, the following Fee Schedule is in effect:
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Description of Service |
Fee |
|
Criminal Record Search: |
|
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All Purpose |
$40.00 + HST |
|
Volunteers (Unless exempted by Legislation |
$16.50 + HST |
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Reports: |
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Police Incident summaries (non-motor vehicle collisions) |
$42.45 + HST |
|
Motor vehicle collisions |
$42.45 + HST |
|
Motor vehicle collision package (for Ins. Companies, lawyers, involved parties. As per T.B. Police Services policy) |
$70.75 + HST |
|
Technical Collision Reports: |
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Complete Package: This includes curriculum vitae, field notes and field note forms, Rodman notes, diagrams, photos, lamp examination, tire examination, co-efficient of friction drag test, vehicle examination reports, event data recorder and video (if applicable). |
$2,000.00 + HST |
|
Technical Collision Investigation Field Notes |
$150.00 + HST |
|
Surveyor Scale Diagram |
$800.00 + HST |
|
Field Sketch |
$50.00 + HST |
|
Large Collision Diagram (Includes measurements) |
$500.00 + HST |
|
Video of collision scene |
$150.00 + HST |
|
Scene measurements/Surveyor notes/Rodman notes |
$150.00 + HST |
|
Event data recorder Information (for vehicles equipped with a data recorder) |
$150.00 + HST (per vehicle) |
|
CD Photos (If taken at collision scene) |
$250.00 + HST |
|
Request to conduct advanced collision analysis or create a reconstruction |
$1,000.00 + HST + Callout Rate |
|
Interview reconstruction (not included in full package) - Lawyers, insurance agents/adjusters can request interviews with investigating officers concerning the collision. This is subject to review by the Superintendent and/or legal counsel. |
$500.00 + HST + Callout Rate |
|
Mechanical Inspections - Vehicles involved in collisions are subject to inspections |
$Graduated Scale + Callout |
|
Passenger vehicle |
$250.00 + HST + Callout Rate |
|
Commercial vehicle (Class D) |
$500.00 + HST + Callout Rate |
|
Tractor (Class A vehicle) |
$1,000.00 + HST + Callout Rate |
|
Parades and Traffic Escorts: |
|
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Parades and Escorts: T.B. Police Services determine equipment and manpower required |
$25.00/hour for each vehicle plus officer costs |
|
Destruction of Fingerprints and Photographs |
$9.43 + HST |
When should I call 9-1-1 ?
The police 9-1-1 dispatch is intended for emergency calls only. General inquiry calls should be directed to our non-emergency line at 684-1200. If you see a crime in progress or suspects involved in a criminal act are still in the area call 9-1-1 immediately. Thunder Bay Police needs to be made aware of high priority calls such as assaults, robberies, break and enters, or any crimes against persons, right away. The best way of ensuring a fast response is using 9-1-1.
When do I have to report a traffic accident?
The Highway Traffic Act states that all motor vehicle collisions involving injury or death, where there is damage to highway property, and where the combined damage exceeds $1,000.00, must be reported to police. The type of motor vehicle collision you're involved in will determine the appropriate response.
If you are involved in a motor vehicle collision where there are injuries or apparent criminal wrongdoing, a Thunder Bay Police Service officer will be dispatched to the scene to investigate the incident. If necessaary charges will be laid. There are instances, however, when you may be directed to the Collision Reporting Centre.
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Mishaps that occur on private property
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Are related to severe weather conditions, or
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Are historical in nature (i.e. your vehicle has been damaged and you are unaware of how or when the damage occurred) will be directed to the Collision Reporting Centre
