*Due to the Provincial Emergency and Stay-at-home order, some information in the A-Z directory may not be up-to-date.
Second Provincial Emergency & Stay-at-home Order
The Province of Ontario is now in a second provincial emergency and a stay-at-home order, requiring everyone to remain at home with exceptions for essential purposes such as going to the grocery store, pharmacy, accessing health-care services, for exercise, or for essential work. Do your part to protect our community and stop the spread of COVID-19. For details on City services and amenities, and more information, visit: www.thunderbay.ca/coronavirus Visit the Thunder Bay District Health Unit Website for public health recommendations and COVID-19 health information.
The following facilities are currently closed:
- Canada Games Complex, our largest recreational facility
- Churchill Pool (Volunteer Pool has remained closed under renovation during the pandemic)
- Arenas: Fort William Gardens, Neebing, Delaney, Port Arthur, Grandview, Current River
- Older Adult Centres: 55 Plus Centre and West Arthur. Take-out food service (curbside pick-up) will continue for seniors’ food security
- Community Centres: West Thunder, Current River, North End, Oliver Road, North McIntyre, Jumbo Gardens, South Neebing, Vale, Vickers Heights, West Arthur (includes volunteer-board operated community centres)
- Kinsmen Youth Centre
- Baggage Building Arts Centre
- Water Garden Pavilion, Prince Arthur’s Landing rink will remain open
- Conservatory
Use the A-Z Directory to find out how City services are affected
You may also open the full A-Z Service Directory as a PDF.
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z #
City contacts for information and appointments
| Information lines and booking appointments |
City services information lines:
City services information and appointment bookings:
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| Accessibility |
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| Active Transportation |
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| Activities & Programs |
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| Advertising and Sponsorships |
| Ambulance |
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| Animal Services |
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| Application Forms |
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| Archives |
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| Arenas |
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| Arts and Culture |
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| Attractions |
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Awards and Recognition |
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| Beaches |
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| Bids and Tenders |
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| Biking/Cycling |
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| Births |
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| Boating |
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| Boards |
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| Budget |
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| Building Information, Permits and Inspections |
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| Burning Permit |
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| Buses |
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| Business |
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| Business Permits and Licences |
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| By-laws |
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| Calendar |
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| Campgrounds |
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| Canada Games Complex |
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| Careers |
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The Corporation continues to recruit for essential positions during this time, such as personal support workers in long-term care. View active job postings at www.thunderbay.ca/jobs |
| Cemeteries |
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Visitors to Administration Building: At this time, visitors to the Mountain View & St. Patrick's Cemeteries Administration Building at 1351 Broadway Avenue require an appointment. Please use our online tool to book your appointment. Link available at www.thunderbay.ca/cemeteries. Individuals visiting the cemeteries must maintain the safe physical distance of at least two metres apart from others. Provincial COVID-19 restrictions regarding funerals are changeable. Contact your funeral director for details. Visitors to the cemetery are asked to be respectful and not approach funeral services. Cemeteries are open to the public daily, a half hour before dawn to a half hour before dusk, year round. |
| Child Care |
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The Municipal Child Care Centres: Algoma, Woodcrest, Ogden and Grace Remus are focused on providing care for preschool and toddler age children. There is currently capacity at Algoma and Ogden centres to accept new clients. Please contact the Centre Supervisor (Algoma – Jenna Rogozinksi, 684-3272; Ogden – Carla Aiken, 625-3810) to inquire about availability and please register in advance. Visit: www.thunderbaychildcare.ca Before and after school and school age care is not open at this time. We are working at developing staffing capacity to reopen these programs. Staff will keep families informed of progress. Changes have been put in place at Child Care Centres to ensure safety of children and staff, as well as the Pioneer Ridge residents located in the same building as Grace Remus. All intergenerational programming at Grace Remus will be suspended and there will be a physical separation of long term care and child care operations. The Government has launched a COVID-19 Report of Cases in Schools & Child Care Centres webpage. This page is updated every weekday with the most up-to-date COVID-19 information available. Visit: www.ontario.ca/page/covid-19-cases-schools-and-child-care-centres Licensed Private Home Child Care: Homes have gradually reopened. Capacity exists in the Private Home Child Care Program. Enhanced measures have been implemented in the homes for cleaning and tracking purposes. Masks and eye protection are required as homes will follow protocols as licensed child care centres. For more information, call Penny - Private Home Child Care Worker at 623-1767.
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| City Council |
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On Sept. 25, the Provincial Government further updated Ontario Regulation 364/20 as it pertains to gathering limits. The previously announced reduced gathering limits (no more than 10 persons) have been amended to apply only to places that are defined as private dwellings and residential buildings. This means that City Council meetings will no longer be limited to only 10 people. This change also affects ward/town hall meetings and allows up to 50 people to attend where capacity to allow for physical distancing is possible. City Council has approved amendments to their Procedural By-law that allow members of the public to participate in electronic meetings. The public can participate by telephone, videoconference or by sending a letter to Council. More information will be made available for each option when requests are received. Deputations must be received by 12 pm four days prior to the day of the meeting, in accordance with the timeframe in section 5.08(b)(2) of the Procedural By-law. To submit a Deputation in writing, email cityclerk@thunderbay.ca or complete the Request to Speak Before Council Online Form at www.thunderbay.ca/en/city-hall/speak-before-council On March 25, a by-law was passed to allow members of City Council to participate and vote at meetings electronically during this emergency situation. The Municipal Act previously allowed for Members of Council to participate in meetings electronically, but they were not included in quorum and were not entitled to vote. The amendment passed by the Province of Ontario on March 19, 2020, allows for any member participating electronically to be counted toward quorum and have their vote count only when a state of emergency has been declared. Under the provision in the amendment, a Special Committee of the Whole meeting took place on March 25, 2020, to pass the necessary changes to the Procedural By-law to allow electronic participation. Learn more about Thunder Bay City Council at www.thunderbay.ca/CityCouncil For more information call: 625-2230 (Monday – Friday, 8:30 am – 4:30 pm)
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| City Hall |
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City Hall is closed to the public. For City Hall services including Office of the City Clerk, Commissioners of Oath, Marriage Licenses, Lottery Licenses and Transit Passes, call: 625-2230 (Monday – Friday, 8:30 am – 4:30 pm). Meetings with staff are available by appointment. |
| Claims |
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Any claims filed against the City must be filed with the City Clerk. Visit www.thunderbay.ca/ReportAProblem For more information, call: 625-2230, or email cityclerk@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm) |
| Commissioner of Oaths |
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To arrange for an Oath of Affidavit/Statutory Declaration signed and stamped by a Commissioner of Oaths, call: 625-2230 (Monday – Friday, 8:30 am – 4:30 pm). Meetings with staff are available by appointment. |
| Committees |
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The Committee of Adjustment is still accepting and processing applications. To make an application to the Committee of Adjustment for a Consent, Minor Variance or Permission, visit: www.thunderbay.ca/applications or call: 625-2542 or 625-2531, or email lmceachern@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm). Meetings with staff are available by appointment. Visit: www.thunderbay.ca/committees |
| Community Centres |
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| Community Profile |
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Visit: www.gotothunderbay.ca |
| Complaints |
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To report an infrastructure related complaint, call: 625-2195 or email publicworks@thunderbay.ca Staff are still available to receive By-law or Property Standards related complaints, call: 625-2710 (Monday – Friday, 8:30 am – 4:30 pm) |
| Conservation Areas |
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Conservation areas remain open at this time. However, physical distancing of two metres from others must be practised. |
| Conservatory |
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During the Province's GREY-LOCKDOWN response level until January 9, the Conservatory will be closed.
The Conservatory's regular hours are as follows:
The Conservatory currently cannot host weddings, photos or any events. |
| Contact Us |
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View the listing of City information lines and appointment booking lines posted at the top of this page. For general City inquiries call: 625-2230 (Monday – Friday, 8:30 am – 4:30 pm). |
| Courts |
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To help reduce the transmission of COVID-19, Provincial Offences Courts will be closed until Friday, Jan. 22, 2021. Learn more about services at www.thunderbay.ca/court |
| Crime Prevention |
| Crossing Guards |
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School Crossing Guards are available on pedestrian routes to the City’s schools. Please maintain physical distancing from the Crossing Guard and other school crossing users whenever possible. More information, and a map of School Crossing Guard locations, are available at www.thunderbay.ca/crossingguards. |
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| Deaths |
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For information on what to do when someone dies, visit: https://www.ontario.ca/page/what-do-when-someone-dies See Cemeteries |
| Departments |
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Visit: www.thunderbay.ca/departments For general City inquiries call: 625-2230 (Monday – Friday, 8:30 am – 4:30 pm) For affected City Services during the COVID-19 pandemic, visit www.thunderbay.ca/coronavirus |
| Dog Parks |
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The following dog parks are open:
Any person who uses the above amenities MUST maintain a physical distance of at least two metres from any other person using the amenity (unless they are part of the same household). If an individual arrives at an amenity such as an off-leash dog area that is crowded, they should wait until there is enough space to physically distance, or return at another time. Signage will be updated as possible. |
| Drinking Water |
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The City’s Water Authority continues to operate and maintain the drinking water system to provide safe drinking water to the community. The City’s drinking water is continuously tested, monitored, and analyzed in accordance with Ministry regulations and approvals. The City continues to operate and maintain two residential water fill stations/tap houses (Valley Street Water Fill Station and Highway 61 Water Fill Station) to provide rural Thunder Bay residents with potable water. There is also one water fill station for commercial use only (Central Avenue Water Fill Station). Residents can buy residential fobs at the following locations: Oliver Road Can-op, 1419 Oliver Rd South Neebing Variety, 2060 Hwy 61 (Hwy 61 at Mountain Rd) To arrange or refill a commercial fob, customers can call: 625-2249 to purchase a fob or re-load it over the phone using a credit card. New fobs will be mailed out to customers. Visit www.thunderbay.ca/leadpipes for the application to the Lead Water Service Replacement Loan Program. |
| Drug Strategy |
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| EarthCare |
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Visit www.earthcarethunderbay.ca or contact the Sustainability Coordinator at summer.stevenson@thunderbay.ca |
| Economic Development & Recovery |
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The City of Thunder Bay recognizes the impact that the COVID-19 Pandemic will have on small businesses and entrepreneurs. City Council and Administration have had many discussions, and have made and continue to make decisions to help alleviate the financial pressures. At the City Council Meeting on March 30, Council approved:
The City continue to work the Chamber of Commerce and the Community Economic Development Commission (CEDC) to plan for the future, including a post-pandemic plan. The CEDC team is here to help local businesses through the COVID-19 pandemic and support their strong recovery. Contact them for consultations and advice including accessing supports provided by the Government of Canada, Government of Ontario, and stakeholder organizations. Visit https://gotothunderbay.ca/how-we-help/entrepreneur-centre/ On June 5, the Thunder Bay Economic Development Commission (CEDC) announced the creation of an Economic Recovery Task Team to explore innovative ways the City can respond and help businesses recover from COVID-19. It also announced an additional $75,000 in funding for a local entrepreneur training program. Read more: https://bit.ly/2XBSAYX View the Q&As on Economic Recovery from the Mayor's Town Hall with Eric Zakrewski, CEO CEDC, on May 12, 2020. Visit: www.gotothunderbay.ca |
| Emergency Planning |
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The City of Thunder Bay has been actively monitoring the COVID-19 situation as it evolves and is following its pandemic response plan. Mayor Bill Mauro and City Administration are in regular contact with Dr. Janet DeMille, Medical Officer of Health & Chief Executive Officer of the Thunder Bay District Health Unit, to monitor the situation and the response from the Public Health Agency of Canada and the Ontario Ministry of Health. The Municipal Emergency Control Group is meeting weekly to monitor and manage the COVID-19 situation in Thunder Bay. This is a coordinated community response to the situation. The Emergency Control Group includes: the City of Thunder Bay, Thunder Bay Police Service, Thunder Bay Fire Rescue, Superior North EMS, meeting with the Thunder Bay District Health Unit, Thunder Bay Regional Health Sciences Centre, District of Thunder Bay Social Services Administration Board, Tbaytel, Thunder Bay Airport, Synergy North, Lakehead Public Schools, the Catholic District School Board, Aurora Borealis Catholic District School Board, Confederation College and Lakehead University. Learn more about the City's COVID-19 response at www.thunderbay.ca/coronavirus |
| Employment Opportunities |
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The Corporation continues to recruit for essential positions during this time, such as personal support workers in long-term care. View active job postings at www.thunderbay.ca/jobs |
| Engagement Opportunities |
| Environmental Information |
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Visit www.earthcarethunderbay.ca or contact the Sustainability Coordinator at summer.stevenson@thunderbay.ca |
| Events |
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At this time, event licenses may not be issued based on the provincial and Thunder Bay District Health Unit guidelines as it pertains to safety protocol during the pandemic. Park/facility bookings are cancelled for two business weeks beyond the extension of orders limiting these activities. All events must follow the current Ontario Provincial gathering limits. Outdoor gatherings for the purposes of a wedding, funeral or a religious service, rite or ceremony are permitted under Provincial regulations. Event organizers may contact Infrastructure and Operations or Event Services as appropriate to apply for permission to host events that comply with Provincial orders. The Arts and Heritage Awards have been deferred to 2021. Updates on Winter Fundays and SnowDay will be provided in December. For event bookings, visit: www.thunderbay.ca/eventservices or call: 629-7098 (Monday – Friday, 8:30 am – 4:30 pm). For general inquiries on City-run events, call: 628-5250 For event tickets, call: 625-2929 |
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The City of Thunder Bay’s official Facebook page can be found at: www.facebook.com/cityofthunderbay |
| Facilities |
Future program and facility updates: Administration will report back to Council on the status of additional reopening plans currently under review. |
| Facility Rentals |
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For facility rental inquiries, call 625-2227. |
| Fees and Charges |
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| Finance |
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Visit: www.thunderbay.ca/finance |
| Financial Relief During COVID-19 |
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Early in the pandemic City Council approved financial relief during COVID-19. View a record of the relief offered at that time (March 31, 2020). These relief measures existed for a specified period of time as outlined and may no longer apply at this time.
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| Fire |
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For emergencies, call 9-1-1 For non-emergencies, call: 625-2764 or visit: www.thunderbay.ca/fire Emergency response will not change. Fire Stations are fully staffed and able to respond to emergencies. Fire Fighters have introduced enhanced personal protective equipment protocols and procedures. Fire prevention and inspection services are reduced, however, officers are still responding to fire life safety concerns. Follow-up with customers will take place by phone or email where possible. Fire Stations are closed to the public due to the Covid-19 emergency, so burn permits can only be renewed and applied for online. New permit applications require an inspection by Thunder Bay Fire Rescue personnel, and those inspections will be completed as soon as possible. Thunder Bay Fire Rescue reminds citizens that any outdoor burning within the City of Thunder Bay requires a permit. Permit rules and regulations are strictly enforced and failure to obtain a permit or follow the permit rules will result in prosecution and fine. Learn more at www.thunderbay.ca/fire |
| Flooding |
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To report flooding, contact the Infrastructure & Operations Dispatch at 625-2195 or email publicworks@thunderbay.ca. For information on flood prevention measures, visit: www.thunderbay.ca/floodpreventionmeasures. |
| Fort William Stadium |
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Fort William Stadium is now open. Contact the Facility Booking Coordinator at 625-2434. |
| Freedom of Information |
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Freedom of Information (FOI) and correction of personal information requests received from the public continue to be important to us. However, due to the exceptional nature of the COVID-19 pandemic, the public should be aware that the City of Thunder Bay FOI Office will have limited capability at this time to receive, process and respond to requests in a timely manner. As such, our ability to respond to requests within the FIPPA / MFIPPA legislated timelines may be impacted. If your new request is not urgent, please wait to submit it until normal operations resume. If you have an urgent request, such as for health and safety, compassionate and humanitarian reasons, or you need assistance, contact the City of Thunder Bay FOI Office by email at archives@thunderbay.ca We apologize in advance for any inconvenience that this may cause for you and invite you to call 807-630-2381 or email archives@thunderbay.ca if you wish to discuss your request further. |
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| Garbage Collection |
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Garbage collection is still continuing on residents’ regular collection date. To find your collection date, check your waste collection calendar, or visit: www.thunderbay.ca/waste. The garbage item limit of two non-tagged items remains the same. A third item of garbage will be collected if it has a garbage item tag is attached. Garbage item tags can now be purchased over the phone during the hours of 8:30 am - 4:30 pm, by calling 625-2266. Credit card payment only. Tags will be mailed out to residents. They can also be purchased in-person at the Landfill Site Residents are asked to practise safe waste disposal by bagging all waste rather than placing it loosely in garbage containers or cans. NEVER place used PPE items (masks, gloves, face shields) loose in your garbage can – make sure these items are bagged. Reduce the amount of waste you are placing at the curb as much as possible. Respect physical distancing with waste collection operators and do not approach the vehicle. |
| Get Involved |
| Golf |
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Chapples and Strathcona golf courses are open seasonally. Prior to attending, to keep yourselves and others safe, please read the new Golf Course Rules and Regulations: https://bit.ly/tbay-golfcourse-changes Tee times can be booked online, or by calling Chapples 625-2582 or Strathcona 683-8251. For user safety, there will be no walk-up reservations. If you don’t have a tee time, you will still have to call the Pro Shop. Arrive no earlier than 30 minutes to your scheduled tee time. Please pay attention upon arrival to signage providing instructions on how to check-in and proceed with your round. For more information, call the Supervisor of Golf Services: 626-3122 Visit: www.thunderbay.ca/golf |
| Graffiti |
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Visit www.thunderbay.ca/graffiti To report graffiti, visit www.thunderbay.ca/reportaproblem or call 2-1-1 |
| Grants |
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Visit: www.thunderbay.ca/grants |
| Green Initiatives |
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Visit www.earthcarethunderbay.ca or contact the Sustainability Coordinator at summer.stevenson@thunderbay.ca |
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| Heritage |
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The Harry Kirk Archives and Records Centre is closed to the public. If you have an urgent historical question please email archives@thunderbay.ca To learn more, visit: www.thunderbay.ca/heritage |
| History |
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The Harry Kirk Archives and Records Centre is closed to the public. If you have an urgent historical question please email archives@thunderbay.ca To learn more, visit: www.thunderbay.ca/heritage |
| Home and Property |
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Information on building or renovating a home is available. Visit: www.thunderbay.ca/building or call 625-2574, or email penny.kok@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm) Meetings with staff are available by appointment. Building Permit applications will continue to be accepted and reviewed. Burn Permits can be accessed at www.thunderbay.ca/fire For general information about City By-laws or to make a complaint visit: www.thunderbay.ca/bylaw or call 625-2710 (Monday – Friday, 8:30 am – 4:30 pm) |
| Homes for the Aged |
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As we continue to have the safety of our residents/tenants and staff as our # 1 priority, operational changes effective Nov.20 have been put into effect until further notice, which include restricting short-term absences to essential absences only, restricting general visitation to essential visitors only and encouraging window and FaceTime visits. For more information, contact the Pioneer Ridge Business Office at 684-3910, or the Administrator Office at 684-3917. For more information, contact the Jasper Place Office 684-2990, or the Program Manager at 684-3048.
VIRTUAL VISITS Pioneer Ridge Virtual visits are continuing and strongly recommended. We have seen great success with virtual visits and the ability to increase the much-needed contact with friends and family members, while maintaining social distancing. Virtual visits are all pre-scheduled by calling the scheduling coordinator line at 684-3956 between the hours of 9 am – 4 pm, Monday to Friday. Jasper Place Virtual visits are all pre-scheduled by calling the Recreation Department at 684-2928
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| Housing |
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Contact the District of Thunder Bay Social Services Administration Board at 766-2111 or visit www.tbdssab.ca |
| Hydro |
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Visit: www.synergynorth.ca, call: 343-1111, or email customerservice@synergyorth.ca |
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| Indigenous Relations & Inclusion |
| • Visit: www.thunderbay.ca/indigenousrelations |
| • Visit the City of Thunder Bay’s official Instagram page @CityOfThunderBay |
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| Jasper Place |
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Please see information listed under "Homes for the Aged" which pretains to both Jasper Place and Pioneer Ridge. |
| Jobs |
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The Corporation continues to recruit for essential positions during this time, such as personal support workers in long-term care. View active job postings at www.thunderbay.ca/jobs |
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| Kids Activities |
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View the Activities & Programs section. |
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| Landfill Site |
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The Solid Waste & Recycling Facility (Landfill Site) remains open during normal operating hours: Monday - Friday: 8 am - 6:30 pm, Saturday: 8 am - 4:30 pm. This includes access to recycling, household hazardous waste, electronic waste and leaf and yard waste drop off. The Landfill Site is closed Sundays and statutory holidays including Easter Monday, Civic Holiday and Remembrance Day. Only 10 vehicles will be allowed into the Solid Waste & Recycling Facility (Landfill Site) at one time. Residents should maximize their loads to minimize trips and are encouraged to use debit/credit tap payment to reduce contact Before making a trip to the Solid Waste & Recycling Facility (the Landfill Site), check out the LIVE camera to see how busy the site is at: www.thunderbay.ca/landfill. There are currently no tours at the Landfill Site. |
| Leaf and Yard Waste Collection |
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Leaf and Yard Waste Collection takes place on a designated date near the end of October, on your regular recycling date. To find out your collection date, check your waste collection calendar visit: www.thunderbay.ca/waste. |
| Libraries |
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Learn more at: www.tbpl.ca. |
| Licences |
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Staff continue to be available to issue Taxi and Vehicle for hire licences. Call: 625-2710 (Monday – Friday, 8:30 am – 4:30 pm) Staff continue to be available to issue Licences of Access or Occupation. Call: 625-2911, or email joel.depeuter@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm) All 2020 business licence renewals, including taxi licences, are reduced by 25%. Businesses will have an extra three months to pay licence renewal fees. Visit: www.thunderbay.ca/licences Also see Marriage Licences |
| Litter |
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Visit www.thunderbay.ca/litter |
| Long-Term Care |
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Please see Homes for the Aged section. |
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| Maps |
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Staff continue to be available to provide custom mapping services. Call: 625-2550, or email susan.henton@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm). Meetings with staff are available by appointment. Visit: www.thunderbay.ca/maps |
| Marina |
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The Marina is open for recreational boating seasonally. Boat launches are open seasonally with restrictions on physical distancing and gathering size. Visit www.thunderbay.ca/marina or call 625-2266 (Monday - Friday, 8:30 am – 4:30 pm) |
| Marriage |
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To arrange for a Marriage Licence, visit: www.thunderbay.ca/licences or call 625-2230, (Monday – Friday, 8:30 am – 4:30 pm). Meetings with staff are available by appointment. If you’re marriage licence has expired and you were not able to have your ceremony due to COVID-19, the fee for re-issuing your license will be waived. You must return your original license to City Hall. |
| McKellar Mall |
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Public access to Victoriaville Centre and McKellar Mall has been restored. Measures to help reduce the spread of COVID-19 remain in place. Both facilities will be open to the public from 9 am to 5 pm, Monday to Friday (excluding any holidays). Public access is available through all doors with the exception of the Brodie Street entrance which remains closed. Appointments scheduled outside of regular Centre hours must be arranged with individual businesses. City of Thunder Bay offices remain closed to the public and meetings with staff are available by appointment only. To schedule an appointment view City contacts at www.thunderbay.ca/coronavirus. |
| Meals on Wheels |
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Meals on Wheels will continue to be delivered using a contactless delivery method. Procedures may be adjusted as the COVID-19 situation changes to ensure the safety of our volunteers and clients in the community. Contact Meals on Wheels Office at 625-3667, or the Program Manager at 684-3048, or visit: www.thunderbay.ca/mealsonwheels. |
| Media Releases |
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Read all City news on COVID-19 at www.thunderbay.ca/coronavirus. View the full City news section at: www.thunderbay.ca/news. Subscribe to receive City News sent directly to your inbox. Visit: www.thunderbay.ca/subscribe. |
| Mytbay Newsletter |
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The City newsletter, which typically comes out every second month, is temporarily on hold while regular COVID-19 pandemic response communications are distributed to residents through all City channels on an ongoing basis at this time. Visit: www.thunderbay.ca/mytbay |
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| News |
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Read all City news on COVID-19 at www.thunderbay.ca/coronavirus View the full City news section at: www.thunderbay.ca/news Subscribe to receive City News sent directly to your inbox. Visit: www.thunderbay.ca/subscribe |
| Newsletter |
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The City newsletter, which typically comes out every second month, is temporarily on hold while regular COVID-19 pandemic response communications are distributed to residents through all City channels on an ongoing basis at this time. Visit: www.thunderbay.ca/mytbay |
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| Official Plan |
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Staff continue to be available to receive and process Official Plan amendment applications. Call: 625-2531, or email jill.thompson@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm) Meetings with staff are available by appointment. |
| Older Adults |
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See the 55 Plus Programs section or visit www.thunderbay.ca/55Plus The Thunder Bay 55 Plus Centre has reopened as of Sept. 14. Programs start Sept. 21.
Meals on Wheels continues to operate using a contact-less delivery method. Learn more at www.thunderbay.ca/mealsonwheels
For information about Pioneer Ridge and Jasper Place, please see the Homes for the Aged section. |
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| Parking |
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| Parks |
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Playgrounds in City parks are open. Signage has been posted at sites listing user requirements due to COVID-19. Users must sanitize or wash their hands before entering the playground area, maintain physical distancing of at least two metres from other playground users who are not from the same household, and if the resident has experienced any COVID-19 symptoms, they are instructed not to use the playground. Chippewa Park is open, but some park amenities remain closed - signage is posted. Individuals visiting the park must also follow the community access restrictions put in place by Fort William First Nation, and limit activity to within the park. Camping at Chippewa will remain closed for the summer of 2020. Sandy Beach is open seasonally. Amusement rides at Chippewa Park and Centennial's Muskeg Express will remain closed in 2020. The following parks, fields and amenities are open, weather permitting or seasonally:
Any person who uses the above amenities MUST maintain a physical distance of at least two metres from any other person using the amenity (unless they are part of the same household). If an individual arrives at an amenity, such as an off-leash dog area, sports field or picnic area, that is crowded, they should wait until there is enough space to physically distance or return at another time. Signage will be updated as possible. See more on Splash Pads. Parks washrooms are open seasonally as follows:
Outdoor pools are closed for the season. City campgrounds at Chippewa and Trowbridge remain closed. To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca Residents are urged not to dispose of any household waste in public parks or private spaces. Doing so is a violation of the City By-law and overwhelms these facilities, resulting in waste and debris contaminating our city. By-law officers will be investigating violations and offenders can be fined up to $5,000. To report a garbage or recycling concern on City property, visit: www.thunderbay.ca/reportaproblem |
| Permits |
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For Driveway Permits, Heavy/Oversized Load Applications or Sewer & Water Connections/Disconnections call: 625-2266 To arrange for Building Permits, visit www.thunderbay.ca/buildingpermits, call: 625-2574, or email penny.kok@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm). To arrange for Burn Permits, visit: www.thunderbay.ca/fire. Fire protection certificates and reports will be accepted electronically and reviewed remotely. Permits continue to be issued. To arrange for a Demolition Permit, call: 625-2574, or email penny.kok@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm). To arrange for a Sign Permit, , call: 625-2216 (Monday – Friday, 8:30 am – 4:30 pm). Sign permit fees will be reduced by 25% until March 2021 , to provide financial relief during COVID-19. To arrange for a Swimming Pool Fence Permit, visit: www.thunderbay.ca/permits, or call: 625-2574, or email penny.kok@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm) To arrange for a Utility Location Permit, visit: www.thunderbay.ca/utilities or call: 625-2266 (Monday – Friday, 8:30 am – 4:30 pm) |
| Pingstreet |
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Visit: www.thunderbay.ca/pingstreet |
| Pioneer Ridge |
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See information listed under "Homes for the Aged" |
| Planning |
|
Staff continue to be available to receive and process all Planning Applications. To arrange for a Planning Application (Consent to Sever, Minor Variance, Official Plan Amendments, Plan of Subdivision, Site Plan Control or Zoning By-Law), visit: www.thunderbay.ca/planningapplications or call: 625-2531, or email jill.thompson@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm) Meetings with staff are available by appointment. Effective June 15, City Council and the Committee of Adjustment began conducting virtual public meetings to consider planning applications. |
| Police |
|
For emergencies, call 9-1-1 For non-emergencies, call 684-1200 or visit: www.thunderbaypolice.ca |
| Policies - City Database |
| Pools |
|
See Swimming. Learn more about Beaches and Splash Pads. |
| Pothole Information |
|
Roads Staff will provide minimal pothole repair services when summer operations are in effect. To report a pothole, visit www.thunderbay.ca/reportaproblem or contact the Infrastructure & Operations Dispatch at 625-2195. To learn more, visit: www.thunderbay.ca/potholes |
| PRO Kids |
|
Visit: www.thunderbay.ca/prokids |
| Procedures - City Database |
| Proclamations |
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Call: 625-2230. At this time, requests for presentation by Mayor & Council will not be accepted. |
| Programs & Activities Guide |
|
See the Activities & Programs Section |
| Property Taxes & Credits |
|
For more information on property taxes visit www.thunderbay.ca/taxes For more information on credits visit www.thunderbay.ca/rebates |
| Provincial Offences Court (POA) |
|
To help reduce the transmission of COVID-19, Provincial Offences Courts will be closed until Friday, January 22, 2021. Learn more about services at www.thunderbay.ca/court |
| Public Notices |
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| Racism |
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To report racism, visit: http://www.lspc.ca/incidentreport or call 2-1-1 To learn more, visit: www.thunderbay.ca/antiracismsupport |
| Real Estate |
|
Staff continue to be available to provide general information about City owned land and to respond to enquiries related to the purchase of City Land or Laneways, Easements, or Licences of Access or Occupation. Visit: www.thunderbay.ca/realestate or call: 625-2911, or email joel.depeuter@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm). Meetings with staff are available by appointment. Learn more about patios at www.thunderbay.ca/patio |
| Recreation Information |
|
See the Activities & Programs section or visit www.thunderbay.ca/recreation |
| Recycling |
|
Recycling collection continues on residents’ regular collection date. To find out your collection date, check your waste collection calendar: www.thunderbay.ca/waste The Solid Waste & Recycling Facility (Landfill Site and Recycling Depot) remains open during normal operating hours: Monday - Friday: 8 am - 6:30 pm, Saturday: 8 am - 4:30 pm, Closed Sundays and statutory holidays including Easter Monday, Civic Holiday and Remembrance Day. Recycling Depots (Mountdale Avenue & Walsh Street location and Front Street location) continue to operate during normal business hours: Monday – Saturday: 8 am - 6:30 pm |
| Report a Problem |
|
To report a problem, visit www.thunderbay.ca/reportaproblem To report an Infrastructure & Operations related problem (roads and bridges; street lighting; traffic control; water supply; water distribution; waste reduction and recycling, including collection and disposal; sewage collection and treatment; drainage; park operation and maintenance; and administrative functions) call the Infrastructure & Operations Dispatch at 625-2195 or email publicworks@thunderbay.ca |
| Reports |
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Visit: www.thunderbay.ca/reports |
| Request for Proposal |
|
Visit: www.thunderbay.ca/bids or call: 625-2252 (Monday – Friday, 8:30 am – 4:30 pm) Post also appear in the Chronical Journal under Notices & Tenders |
| Respect |
|
Visit: www.thunderbay.ca/respect |
| Road Work |
|
Visit: www.thunderbay.ca/roadwork. Planned capital construction work will resume following spring thaw. For heavy/oversized load applications, sewer and water connections/disconnections, contract books for capital projects, and general engineering inquiries call: 625-2266 (Monday – Friday, 8:30 – 4:30 pm) To report a roads issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
| Roads |
|
Roads Staff continue to maintain traffic and pedestrian control devices required for the safety of motorists and pedestrians. Roads Staff continue to maintain legal traffic control signage and pavement markings (Monday – Friday 8:30 am – 4:30 pm, and 24 hours a day to deal with emergencies that require immediate response). Roads Staff will continue with Winter Operations (Compliance with Section 44 of the Municipal Act 2001) to provide minimal requirements for snow plowing and sanding, and to maintain open and safe streets. Roads staff will be required to patrol, sand, perform plow operations, and perform emergency road maintenance. Roads Staff will provide Summer Operations (Compliance with Section 44 of the Municipal Act 2001) which will include services for washouts, potholes, trip hazards, road closures, flood control, traffic markings. Emergency response 24 hours per day to deal with immediate hazards. To report a roads issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
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| Scrolls |
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You can request a scroll for anniversaries, birthdays, and grand openings. Visit www.thunderbay.ca/en/city-hall/mayor-requests or call 625-2230. Scrolls will be available for pick up. At this time, requests for presentation by Mayor & Council will not be accepted. |
| Seniors Information |
|
See the Older Adults section. |
| Sewage |
|
The City continues to provide for safe collection and treatment of wastewater. The Water Pollution Control Plant and associated sewage lift stations continue to operate in accordance with Ministry Environmental Compliance Approvals. Residents are urged not to flush wipes down the drain, even if they are advertised as flushable. Wipes can block homeowner and municipal sewer pipes causing sewer backups. Only toilet paper should be flushed down the drain. To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
| Skateboarding |
|
The following skateboard/BMX parks are open seasonally:
Any person who uses the above amenities MUST maintain a physical distance of at least two metres from any other person using the amenity (unless they are part of the same household). If an individual arrives at an amenity that is crowded, they should wait until there is enough space to physically distance or return at another time. Signage will be updated as possible. |
| Skating |
|
Outdoor skating rinks are open seasonally from mid-December – mid-March. Visit: www.thunderbay.ca/outdoorrinks Learn more about indoor skating listed under "Arenas". To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
| Snow Removal |
|
Roads Staff will continue with Winter Operations (Compliance with Section 44 of the Municipal Act 2001) to provide minimal requirements for snow plowing and sanding, and to maintain open and safe streets (arterial & collectors). To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
| Social Assistance |
|
Contact the District of Thunder Bay Social Services Administration Board at 766-2111 or visit www.tbdssab.ca |
| Social Media |
|
City of Thunder Bay’s Facebook Account: www.Facebook.com/CityofThunderBay City of Thunder Bay’s Instagram Account: @CityofThunderBay City of Thunder Bay’s Twitter Account: @CityThunderBay City of Thunder Bay’s YouTube Account: @CityThunderBay |
| Splash Pads |
|
Splash Pads are now closed for the season. Visit: www.thunderbay.ca/splashpads. To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca. |
| Sports |
The following sports fields and amenities are open seasonally: Baseball fields: Academy Ball Diamonds (Lobbers North, South and Complex), Balsam Pit Park, Baseball Central, Chapples Recreational Area North and South, Frank Charry Park, George Burke Park, Grandview Park, Jackpine Community Centre, North End Park and Buffer, North McIntyre Community Centre, Northwood Playfield, Park Arena, Slovak Ball Diamond, South Neebing Community Centre, Vickers Heights Community Centre, Waddington Park, West Arthur Community Centre, West End Recreational Area, Westfort Playfield Soccer fields: Carrick Park, Chapples Recreational Area North, Grandview Park, Green Acres Park, Jumbo Gardens Playfield, North End Park and Buffer, Northwood Playfield, South Neebing Community Centre, Volunteer Pool Community Centre Tennis courts: Boulevard Lake, Centennial Village Parkette, County Park, Oliver Road Community Centre, South Neebing Community Centre, Volunteer Pool Community Centre, Waddington Park, West End Recreation Area, Westfort Playfield, Wilson Street Parkette Basketball courts: Centennial Village Parkette, Dease Park, Franklin Park, Humber Park, Minnesota Park, North End Park and Buffer, Northwood Playfield, Oliver Road Community Centre, Parkdale Park, Picton Parkette, River Terrace Park, Sherwood Parette, Silvertree Parkette, South Neebing Community Centre, Third & High Park, Timberline Park, Volunteer Pool Community Centre, Waddington Park, Westfort Playfield, Wilson Street Parkette Volleyball court: North End Park and Buffer Skateboard/BMX parks: Chapples Recreational Area South, County Park, Jumbo Gardens Playfield, Prince Arthur's Landing, South Neebing Community Centre, Waddington Park, West Thunder Community Centre Permanent rinks: Frank Charry Park, Jumbo Gardens Playfield, North McIntyre Community Centre Shelter/gazebo/picnic areas: Frank Charry Park, Jumbo Gardens Playfield, Minnesota Park, North McIntyre Community Centre, Oliver Road Community Centre Boat/canoe/kayak launch: Kam Park, Lorne Allard Fisherman's Park, McKellar Boat Launch, Neste Boat Launch (Mountdale Ave.), Prince Arthur's Landing Disc golf: Boulevard Lake Park Any person who uses the above amenities MUST maintain a physical distance of at least two metres from any other person using the amenity (unless they are part of the same household). If an individual arrives at an amenity, such as a sports field, that is crowded, they should wait until there is enough space to physically distance or return at another time. Signage will be updated as possible. See more on Swimming listed below. Learn more about skating under Arenas. Visit: www.thunderbay.ca/sports.
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| Strategic Plan |
|
Visit: www.thunderbay.ca/stratplan |
| Swimming |
Churchill Pool:
Canada Games Complex:
Volunteer Pool:
Additional Information:
|
| Street Lights and Signals |
|
Roads Staff continue to maintain traffic and pedestrian control devices required for the safety of motorist and pedestrians. To report a roads issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca. |
| Street Signs |
|
Roads Staff continue to maintain legal traffic control signage and pavement markings (Monday – Friday 8:30 am – 4:30 pm, and 24 hours a day to deal with emergencies that require immediate response). To report a roads issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca. |
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| Taxes |
|
Property taxes can be paid on-line, by telephone banking, on-line with your credit card (plastiq.com - a service fee applies), in person at your bank, or by mailing a cheque to City of Thunder Bay, PO BOX 800, Thunder Bay ON P7C 5K4 Visit: www.thunderbay.ca/taxes Learn more about tax credits at www.thunderbay.ca/rebates |
| Tenders |
|
Visit: www.thunderbay.ca/bids or call: 625-2252 (Monday – Friday, 8:30 am – 4:30 pm) |
| Tennis |
|
| Tourism |
|
The Terry Fox Visitor Centre is currently closed. This includes the restrooms. A portable toilet is available for use on site; it is cleaned once per day. Staff are available to answer visitor inquiries via telephone (807) 983-2041 or toll-free 1-800-MOST-FUN (667-8386)) and email at visit@thunderbay.ca Visit: www.visitthunderbay.com View the Q&As on Economic Recovery (including questions on Tourism recovery) from the Mayor's Town Hall with Eric Zakrewski, CEO CEDC, on May 12, 2020. Visit www.thunderbay.ca/TownHallQuestions |
| Trails |
|
City trails are open, but residents are urged to heed Public Health advice and practise physical distancing of two metres from others if they are planning to visit a City trail. To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
| Transit |
|
Due to the pandemic, Thunder Bay Transit has adjusted service levels until further notice to best meet fluctuating ridership levels and customer demands. Use transit for essential travel only. For information on the current schedule visit: www.thunderbay.ca/transit or call Transit Customer Service at 684-3744. Effective Oct. 1, the Waterfront Terminal reopened to the public. For the safety of all passengers waiting for buses inside of the terminal building, occupancy will be limited to 16 persons maximum. Masks or face coverings are mandatory when inside the terminal building, and everyone must maintain physical distancing of two metres or six feet from others. Front door boarding and fare collection has resumed on all transit buses. New safety shields have been installed on buses to allow safe interactions between passengers and operators. Effective July 20, the 20-ride punch passes has been discontinued. Customers currently holding these passes can exchange remaining rides on their passes for tickets at the Transit Office on Fort William Road which has reopened. Questions can be directed to Transit’s customer service line at 684-3744. Wear a face covering or non-medical mask when traveling on Thunder Bay Transit. Maintain social distancing while riding the bus and do not approach the driver. Enhancing cleaning is taking place on all buses. Contact Transit Customer Service at 684-3744 (Monday – Friday, 8:30 am – 4:30 pm) |
| Trees |
|
Emergency tree removal and essential tree maintenance at Parks and on boulevards is continuing, as required. To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
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Visit the City of Thunder Bay’s official Twitter account @CityThunderBay |
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| Utilities |
| • Visit: www.thunderbay.ca/utilities |
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| Victoriaville Centre |
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Public access to Victoriaville Centre and McKellar Mall has been restored. Measures to help reduce the spread of COVID-19 remain in place.
Both facilities will be open to the public from 9 am to 5 pm, Monday to Friday (excluding any holidays).
Public access is available through all doors with the exception of the Brodie Street entrance which remains closed.
Appointments scheduled outside of regular Centre hours must be arranged with individual businesses.
City of Thunder Bay offices remain closed to the public and meetings with staff are available by appointment only. To schedule an appointment, view City contacts at www.thunderbay.ca/coronavirus
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| Visitor Information |
|
The Terry Fox Visitor Centre is currently closed. This includes the restrooms. A portable toilet is available for use on site; it is cleaned once per day. Staff are available to answer visitor inquiries via telephone (807) 983-2041 or toll-free 1-800-MOST-FUN (667-8386)) and email at visit@thunderbay.ca For more information, visit: www.visitthunderbay.com |
| Volunteers |
|
Most City volunteer opportunities are closed at this time for the safety of citizens. Visit: www.thunderbay.ca/volunteer |
W
| Walking |
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Getting outside and being active is good for your well-being. Residents are asked to practise physical distancing when walking on streets, sidewalks and on trails by keeping two metres from other people. |
| Water Bills |
|
Visit: www.thunderbay.ca/waterbill Also see the "Water Meter Readings" section below. |
| Water Credits |
|
Learn more at www.thunderbay.ca/rebates |
| Water Distribution & Wastewater Collection |
|
Staff continue operations of the water distribution and wastewater collection systems. All emergency repairs and response will continue, such as response to water main breaks and sewer blockages. Residents are urged not to flush wipes down the drain, even if they are advertised as flushable. Wipes can block homeowner and municipal sewer pipes causing sewer backups. Only toilet paper should be flushed down the drain. To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
| Water Fill Stations |
|
The City continues to operate and maintain two residential water fill stations/tap houses (Valley Street Water Fill Station and Highway 61 Water Fill Station) to provide rural Thunder Bay residents with potable water. There is also one water fill station for commercial use only (Central Avenue Water Fill Station).
Residents can buy residential fobs at the following locations: Oliver Road Can-op, 1419 Oliver Rd South Neebing Variety, 2060 Hwy 61 (Hwy 61 at Mountain Rd)
To arrange or refill a commercial fob, customers can call 625-2249 to purchase a fob or re-load it over the phone using a credit card. New fobs will be mailed out to customers. |
| Water - Lead Water Service Replacement Loan Program |
|
City Council approved an interest-free loan program that will allow property owners to borrow funds from the city to assist in the replacement of privately owned lead water service pipes. This program provides financial assistance to homeowners to reduce lead levels in drinking water at the tap. Loans for up to $3,000 of eligible costs are available, for five years, or 10 years for property owners that qualify under the Tax and Credit Program for Low-Income Seniors and Low-Income Persons with Disabilities or the Tax and Water Credit Program for Low-Income Persons. Loan approvals will be subject to the availability of funding and priority given on a first-come first-served basis. Lead Water Service Replacement Loan Program Application Form Learn more about lead in drinking water at www.thunderbay.ca/leadpipes |
| Water Meter Readings |
|
Readings can be submitted by calling 625-3160 (24-hr service), or online at www.thunderbay.ca/WaterMeterReadings between the 1st and 21st of the month. Final readings due to a sale of a property should be called in to the Revenue office at 625-2255 or by emailing taxandwater@thunderbay.ca. If meter readings are not submitted, water usage for the billing period may be estimated.
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| Wastewater Treatment Plant (Water Pollution Control Plant) |
|
Staff continue to operate the Water Pollution Control Plant and associated sewage lift stations in accordance with Ministry Environmental Compliance Approvals. Water Pollution Control Plant closed to the public – no public tours. Residents are urged not to flush wipes down the drain, even if they are advertised as flushable. Wipes can block homeowner and municipal sewer pipes causing sewer backups and disruptions to the treatment processes at the Water Pollution Control Plant. Only toilet paper should be flushed down the drain. To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
| Water Treatment Plant (Bare Point Water Treatment Plant) |
|
The City’s Water Authority continues to operate and maintain the drinking water system to provide safe drinking water to the community. The City’s drinking water is continuously tested, monitored and analyzed in accordance with Ministry regulations and approvals. The Bare Point Water Treatment Plant closed to the public – no public tours. Non-regulated testing has been suspended and in-home testing has been deferred. To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
| Waterfront |
|
The green spaces and trails at the Waterfront remain available for use, but individuals must maintain the safe physical distance of at least two metres apart from others, about the length of a hockey stick. The playground has reopened. The Marina is open seasonally. Boat launches are open seasonally with restrictions on physical distancing and gathering size. Read more about Splash Pads Visit www.thunderbay.ca/marina or call 625-2266 (Monday - Friday, 8:30 am – 4:30 pm) To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca |
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Y
| Youth |
|
Youth Move is open for registered outdoor activities at the Kinsmen Centre. Email youthmove@thunderbay.ca or call 625-2344 for details.
Drop-in programming is also open for Youth Move at the Kinsmen Youth Centre. Visit: www.thunderbay.ca/youth or follow Youth Move on social media (@youthmovetbay) for updated program information.
View the Activities & Programs Section See the Youth Inclusion Program below. |
| Youth Inclusion Program |
|
The Youth Inclusion Program is accepting referrals for one-to-one support. Virtual and neighbourhood-based programming is also offered. Visit www.thunderbay.ca/yip for details To access virtual/online program follow the Youth Inclusion Program on Facebook: @ThunderBayYouthInclusion and Instagram: @youthinclusion_tbay. For general inquiries call: 633-5629 (Monday – Friday, 8:30 am – 4:30 pm) |
| YouTube |
|
Visit the City of Thunder Bay’s YouTube Account: @CityThunderBay, www.youtube.com/user/CityThunderBay |
Z
| Zoning |
|
Staff continue to be available to provide Zoning information and Applications for Zoning By-law Amendment are still being received and processed. Visit: www.thunderbay.ca/zoning or call 625-2531, or email jill.thompson@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm). Meetings with staff are available by appointment. |
#
| 55 Plus Centre |
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For more information on COVID-19, visit: www.thunderbay.ca/coronavirus
·
· Playgrounds in City parks are open. Signage has been posted at sites listing user requirements due to COVID-19.
o Users must sanitize or wash their hands before entering the playground area, maintain physical distancing of at least two metres from other playground users who are not from the same household, and if the resident has experienced any COVID-19 symptoms, they are instructed not to use the playground.
· Chippewa Park is open, but some park amenities remain closed - signage is posted. Individuals visiting the park must also follow the community access restrictions put in place by Fort William First Nation, and limit activity to within the park. Camping at Chippewa will remain closed for the summer of 2020. Sandy Beach is open seasonally.
· Amusement rides at Chippewa Park and Centennial's Muskeg Express will remain closed in 2020.
· The following parks, fields and amenities are open, weather permitting or seasonally:
o Baseball fields: Academy Ball Diamonds (Lobbers North, South and Complex), George Burke Park, North McIntyre Community Centre, Northwood Playfield, Park Arena, Slovak Ball Diamond, South Neebing Community Centre, Waddington Park, Westfort Playfield
o Soccer fields: Jumbo Gardens Playfield, Northwood Playfield, South Neebing Community Centre
o Tennis courts: Boulevard Lake Park, Centennial Village Parkette, Oliver Road Community Centre, South Neebing Community Centre, Westfort Playfield
o Basketball courts: Centennial Village Parkette, Dease Park, Humber Park, Northwood Playfield, Oliver Road Community Centre, South Neebing Community Centre, Westfort Playfield
o Skateboard/BMX parks: Jumbo Gardens Playfield, Prince Arthur's Landing, West Thunder Community Centre
o Off-leash dog parks: Beverley Dog Park, Centennial Park and Buffer, Hillyard, Westfort Playfield
o Permanent rinks: Jumbo Gardens Playfield, North McIntyre Community Centre, Oliver Road Community Centre
o Shelter/gazebo/picnic areas: Alma Adair, Boulevard Lake Park, Lorne Allard Fisherman's Park, Prince Arthur's Landing, Waverley Park
o Boat/canoe/kayak launch: Kam Park, Lorne Allard Fisherman's Park, McKellar Boat Launch, Neste Boat Launch (Mountdale Ave.), Prince Arthur's Landing
o Disc golf: Boulevard Lake Park
· Any person who uses the above amenities MUST maintain a physical distance of at least two metres from any other person using the amenity (unless they are part of the same household).
· If an individual arrives at an amenity, such as an off-leash dog area, sports field or picnic area, that is crowded, they should wait until there is enough space to physically distance or return at another time. Signage will be updated as possible.
· See more on Splash Pads listed under “S”
· Parks washrooms have reopened as follows:
o Centennial, Boulevard Pavilion, Rita St, Marina Park, Chapples Loop, and Vickers Park will be 7 day operations
o Chippewa Park will be 6 day operations (closed Saturday)
o Hours are different depending on the site as they are based on location demands. Hours will be posted on the doors.
o 2m physical distancing requirements must be followed
o Some sinks/stalls have been closed off to promote physical distancing and to maintain building code requirements.
o Follow all posted signage and instructions.
· Outdoor pools are closed for the season.
· City campgrounds at Chippewa and Trowbridge remain closed.
· To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca
· Residents are urged not to dispose of any household waste in public parks or private spaces. Doing so is a violation of the City by-law and overwhelms these facilities, resulting in waste and debris contaminating our city. By-law officers will be investigating violations and offenders can be fined up to $5,000. To report a garbage or recycling concern on City property, visit: www.thunderbay.ca/reportaproblem
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