| Parking |
- For general parking inquires, call: 625-2370 or visit: www.thunderbay.ca/parking
- The Thunder Bay Parking Authority has extended its free on-street parking which permits two-hour free parking at metred spaces. This will remain in effect for the duration of the Provincial Emergency Order. Parkades and surface lots are not included. All other parking regulations are still in effect and enforceable.
- Parking Office in the Victoriaville Civic Centre is currently closed to the public. Parking enforcement officers are still on-duty. If you require assistance or need to report illegally parked vehicles. Call: 625-2370.
- Monthly Rental Parking Customers - customers with passes/permits which are coming up for renewal are being extended automatically, so continue to park at your designated location as required. Customer accounts will be adjusted as necessary when normal operations resume
- Parking Tickets - Existing and newly issued parking tickets are still valid and payable, however, the ticket aging process has been halted by the provincial government. For parking tickets received March 16 – May 29, payment can be delayed without penalty. This means that unpaid tickets will not be convicted and have an additional fee added, and licence plates will not be sent to the MTO for denial at this time.
- Parking tickets can be paid by mail or drop box method as indicated on the back of the ticket, or by credit card over the phone. If you have any questions call: 625-2370.
|
| Parks |
- Any person who uses the above amenities MUST maintain a physical distance of at least two metres from any other person using the amenity (unless they are part of the same household).
- The Ministry of Health is reminding people of the importance of public health measures such as not attending any organized public events or social gatherings of more than five people, practicing physical distancing, handwashing, and staying home when ill.
- If an individual arrives at an amenity, such as an off-leash dog area, sports field or picnic area, that is crowded, they should wait until there is enough space to physically distance or return at another time. Signage will be updated as possible.
- Outdoor Recreational Amenities that Remain Closed: Outdoor playgrounds, play structures and equipment, fitness equipment, public swimming pools, splash pads and similar outdoor water facilities will remain closed until later stages of the province's reopening plan.
- All Parks buildings are closed.
- Parks Staff continue to feed and care for wild animals at Chippewa Park.
- To report an issue, contact the Infrastructure & Operations Dispatch at 625-2195 or publicworks@thunderbay.ca
-
Residents are urged not to dispose of any household waste in public parks or private spaces. Doing so is a violation of the City by-law and overwhelms these facilities, resulting in waste and debris contaminating our city. By-law officers will be investigating violations and offenders can be fined up to $5,000. To report a garbage or recycling concern on City property, visit: www.thunderbay.ca/reportaproblem
|
| Permits |
- For Driveway Permits, Heavy/Oversized Load Applications or Sewer & Water Connections/Disconnections call: 625-2266
- To arrange for Building Permits, visit www.thunderbay.ca/buildingpermits, call: 625-2578 or 625-2725, or email pkok@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm). Building permit applications will continue to be accepted and reviewed to facilitate future construction, however, in accordance with the Provincial announcement, only construction projects deemed essential may take place at this time.
- To arrange for Burn Permits, visit: www.thunderbay.ca/fire. Fire protection certificates and reports will be accepted electronically and reviewed remotely. Permits continue to be issued, however, as of April 3, a fire ban is in effect.
- To arrange for a Demolition Permit, call: 625-2578 or 625-2725, or email pkok@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm). Permit applications will continue to be accepted and reviewed to facilitate future work, however, in accordance with the Provincial announcement, only construction projects deemed essential may take place at this time.
- To arrange for a Sign Permit, visit www.thunderbay.ca/permits, call: 621-4082 or email seanherman@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm). Sign permit fees will be reduced by 25% for one year, to provide financial relief during COVID-19.
- To arrange for a Swimming Pool Fence Permit, visit: www.thunderbay.ca/permits, or call: 625-2578 or 625-2725, or email pkok@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm)
- To arrange for a Utility Location Permit, visit: www.thunderbay.ca/utilities or call: 625-2266 (Monday – Friday, 8:30 am – 4:30 pm)
|
| Pingstreet |
|
|
| Planning |
- Staff continue to be available to receive and process all Planning Applications.
- To arrange for a Planning Application (Consent to Sever, Minor Variance, Official Plan Amendments, Plan of Subdivision, Site Plan Control or Zoning By-Law), visit: www.thunderbay.ca/planningapplications or call: 625-2542 or 625-2531, or email lmceachern@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm) Meetings with staff are available by appointment.
|
| Police |
|
|
| Policies - City Database |
|
|
| Pools |
- The City’s recreation and culture facilities and programs, including pools, are closed indefinitely.
- Program sessions scheduled to start March 30 - April 30, are cancelled.
- Credits are being applied for program cancellations.
- For program information including credit/refunds call: 625-2227 or 684-3323 (Monday – Friday, 8:30 am – 4:30 pm)
- For inquiries on aquatics/fitness memberships call: 684-3323 or 625-2351
- Staff continue to be available to issue a Swimming Pool Fence Permits, visit: www.thunderbay.ca/permits, or call: 625-2578 or 625-2725, or email pkok@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm)
|
| Pothole Information |
|
|
| PRO Kids |
|
|
| Procedures - City Database |
|
|
| Proclamations |
|
|
| Programs/Activities Guide |
- The City’s recreation and culture facilities and programs have been temporarily closed for an indefinite period. For general inquires call: 625-2351 (Monday – Friday, 8:30 am – 4:30 pm).
- Program registration and facility rental credits are being applied to client accounts.
- Memberships will automatically be extended for the lesser of: the duration of the facility closure, or the remaining membership term as of March 17. Alternatively, clients may contact the City to request a refund for the pro‐rated, unexpired portion of their membership.
- Program sessions scheduled to start March 30 - April 30, are cancelled. Credits are being applied to all accounts. To request a refund instead of a credit, call: 625-2227 or 684-3323, or email communityservices@thunderbay.ca
-
The Summer Key, Thunder Bay’s guide to recreation and education programs, is now out and has been delivered to homes.
City staff are asking residents to keep in mind that due to the production time associated with this publication, some of the program and facility information in The Key may have changed because of COVID-19. The digital version of the Key will be posted to the City’s website at www.thunderbay.ca/thekey with updated information where available.
Registration for summer Recreation & Culture programs listed in The Key, originally scheduled for May 4, is postponed until further notice. The Recreation & Culture Division continues to monitor Provincial orders and the Ontario Framework for Reopening to be prepared to welcome participants back to our programs and facilities when it is safe to do so.
|
| Property Taxes |
Property Tax Deadline Deferred to July 8
- Your May 6, tax installment is now due July 8, 2020
- Customers set-up with pre-authorized payment (PAP) on due date will see their installment come out July 8
- Customers with monthly PAP will see no change to scheduled withdrawals unless a change is requested
- Effective April – June, if your PAP or cheque is returned the City will waive the non-sufficient funds charge
- To change your PAP, email taxandwater@thunderbay.ca or call: 625-2255
- Property taxes can be paid on-line, by telephone banking, on-line with your credit card (plastiq.com - a service fee applies), in person at your bank, or by mailing a cheque to City of Thunder Bay, PO BOX 800, Thunder Bay ON P7C 5K4.
- Visit: www.thunderbay.ca/en/city-hall/property-taxes
|
| Property Tax Credits |
- The application deadline for the Property Tax Credit for low-income seniors, low-income persons with disabilities, and low-income persons has been extended to Sept. 1
- Learn more at www.thunderbay.ca/rebates
|
| Provincial Offences Court (POA) |
- Thunder Bay & District, Provincial Offences courtrooms are closed. All matters will be rescheduled to a later date.
- More information is available at www.ontariocourts.ca/ocj
|
| Public Notices |
|
|
Connect
