Covid-19 Update

Due to COVID-19, pet adoptions services is closed. There are no animals available for adoption at this time.

Thunder Bay Animal Services is committed to ensuring continued care for all animals at the shelter. To ensure we can properly manage the animals and protect the workers who specialize in providing this care, the Centre is closed to the public.  Pet owners can claim their pets via appointment only. Call 684-2156 to schedule your appointment.

All emergency Animal Services field operations continue, including:

  • Responding to emergency calls and dogs threatening public safety
  • Stray dog pick up
  • Dog bite investigations
  • Dead animal pick-up

Animal Services will not  be accepting any cats at this time. The Centre is currently closed to pet adoptions, volunteers and tours. We will not be accepting donations of any used items.

Thank you for your cooperation. We will continue to closely monitor the situation and keep you updated.

The City of Thunder Bay's Animal Services protects public safety and promotes a community where residents and animals can coexist. Learn about our different events, visit one of our off-leash dog parks free of charge, or join us for our next Chip-a-Thon, where we implant a microchip on your pet to keep it safe. 

Hours and location

Please note that the Animal Services Centre is open from 11 am to 5 pm Monday through Friday and from noon until 4 pm on Saturdays. The Centre is closed on Sundays and holidays.

Animal Services Officers are available to respond to calls 7 days per week from 8:00 am - 5:30 pm during winter hours (October- March) and from 8:00 am - 9:00 pm during summer hours (April - September). This includes weekends and statutory holidays.

Pet licences

If you own a dog or cat in the City of Thunder Bay, you must have a pet licence. Learn how to apply or renew your licence.

Adopt a pet

Please consider adopting a cat or adopting a dog and adding a loyal and loving animal to your life. View the pets we have for adoption at the Animal Services Centre.

Watch the Paws & Talk video featuring one of our Adoption Dogs

Lost and found pets

Find your stray cat or stray dog, which could be sheltered at Animal Services because they were found at large.


Consider making a donation to help support shelter pets. Monetary donations, supplies, toys, and food are greatly appreciated. 


We are currently closed to volunteers as a result of Covid-19. We will continue to monitor the situation and keep you updated. Thank you for your cooperation.

Animal by-laws

As a pet owner or a possible pet owner, it is important to familiarize yourself with the City's policies around pet care. View the City by-laws related to animals.

Urban wildlife

Learn about our Urban Wildlife Control, preventative measures and what to do when encountering a wild animal.



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