Nursing Support

Residents and families are encouraged to be involved in the development of care, programs and services 24 hours a day. Residents and families are welcome to participate in attendance at admission and annual care conferences.

care team consists of:Personal support worker and Resident

Director of Nursing

The Director of Nursing is responsible for planning, organizing, leading and guiding nursing services.

Nurse Clinical Manager

The Nurse Clinical Manager is responsible for the effective and efficient operation and administration of Quality Nursing Services by ensuring and promoting the provision of Resident-centered services.

Best Practices Clinician

The Best Practices Clinician is responsible for the coordination and implementation of best practices related to documentation, technology and clinical skills.

Behavioural Support Lead / Resident Wellness Worker / Resident Care Assistant

The Behaviour Support Lead supervises and manages our Responsive Behaviour Program, a main focus is to assist in gaining awareness and an increased understanding that will help change not only the way we at Pioneer Ridge view dementia, but the way we support people living with it.

Registered Nurses

Registered Nurses are responsible for organizing, supervising, implementing and evaluating the clinical components of the nursing program.

Registered Practical Nurses

Registered Practical Nurses assume the team leader role of the Resident Home Area including resident care, staff, and provides optimum individualized resident care

Personal Support Workers

Personal Support Workers provide personal care and assistance as outlined in the residents plan of care under the direction and supervision of the RN and RPN

Restorative Care Worker

Restorative Care Workers provide varied adapted and individualized restorative programs, which assist residents in achieving their emotional, physical, and social potential

Nursing Unit Support Worker

Nursing Unit Support Workers provide support services to the Resident Home Area

Home Support Staff

Participates as a member of the interdisciplinary team by assisting in meeting the physical, emotional and social needs of the residents, as per their individual plan of care.

Resident Counsellor

The Resident Counsellor provides resident focused programs, services, and or interventions

Infection Prevention and Control Coordinator

Shares and disseminates Infection Prevention and Control (IPAC) knowledge and expertise with health care professionals and the general public. If you would like to get in touch with our IPAC Coordinator Steven Schelhaas she can be reached at liane.heebner@thunderbay.ca or 807 620 5787.

City Hall:
500 Donald Street E, P.O. Box 800
Thunder Bay, ON P7C 5K4
City Hall: (807) 625-2230
TTY: (807) 622-2225