As part of the City of Thunder Bay’s commitment to improving service delivery and enhancing the customer experience through digital tools, residents can now easily book park space online and avoid making multiple calls to inquire about park availability. 

This expansion into the portfolio of online City services is part of the City’s Digital Strategy, which focuses on bringing more services online for citizens. The new online booking tool also supports the City’s ongoing efforts to modernize service delivery, improve accessibility, and strengthen readiness for future growth. 

Available for bookings of fewer than 500 people, users must first register with PerfectMind, the City’s online recreation management portal. Once registered, users can view park listings, read park descriptions, and check availability. Before submitting a booking request, users will be required to answer a few questions. Once a request is received, City staff will be notified and will follow up directly. 

“Providing residents with more convenient and accessible ways to connect with City spaces is an important part of improving customer service,” said Cory Halvorsen, Manager, Parks & Open Spaces. “This new online park booking option makes it easier for people to access and explore our many available park spaces.” 

At this time, payments will continue through the City’s existing process, as online payment is not yet available through the system. 

Residents can learn more and access the park booking tool at: www.thunderbay.ca/parks

 

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Contact:             Cory Halvorsen, Manager - Parks & Open Spaces, 807-625-2355