Pool reopenings during COVID-19

As per Ontario Governments announcement today, we will be going into lock down on Monday March 1 at 12:01am until further notice.   That means the Canada Games Complex and Churchill Swimming Pool will be closed during that time period.

We will remain open until February 28th until close as planned.  If you need anything in your locker please come before that time.

Paid in full Memberships will be extended for the period of closure.  Direct Deposit memberships will not be charged during the lockdown period.

Please note that we will have very limited staff working and monitoring emails during this closure and we will get back to you as soon as we are able.  Please contact 625-3738 and leave a voicemail, and your call will be returned as soon as we are able.  You can also email gamescomplex@thunderbay.ca or seniorattendant@thunderbay.ca to put your memberships on hold.

Churchill Pool

  • Churchill Pool reopened on July 29, and is available for lengths and family swims by appointment only. Call 577-2538 to book a swim time.
  • Limitations and modifications include:
    • Pre-booking for aquatic activities by calling 577-2538 (callers may leave a voicemail)
    • Screening upon entry to facility
    • Limited numbers and time of use to maintain physical distancing
    • No access to high contact surfaces (slides, diving boards, non-essential shared equipment)
    • No access to whirlpools, saunas or steam rooms
    • Increased Personal Protective Equipment, disinfection and cleaning requirements
    • Limited access to change rooms and showers
    Limited activities such as:
    • Low ratio family swimming lessons (parent in water with child, instructor on deck) and private swim lessons for levels that do not require hands-on instruction
    • Pre-booked length swimming and senior swim times
    • Pre-booked family and community group swim times (limited numbers and times allowed)
    • Swim club bookings (limited numbers and activities)

Canada Games Complex

  • Reopening date is September 23.
  • Pre-screening is required: Use the Online Pre-screening Tool or paper copies will be available at the entrance.
  • Initial activities will include family/small group swims, aquabic fitness, lane swims, aquatic club/pool rentals, fitness classes and fitness areas including track (with appropriate social distancing)
  • No access to sauna or hot tub. Change rooms and showers will be available with every second shower and washroom stall open to ensure physical distancing.
  • To pre-book a swim time, call 684-3311 or visit the CGC page for online booking
  • For information on aquatics/fitness memberships call: 684-3323
  • For program information including credit/refunds call: 625-2227 or 684-3323 (Monday – Friday, 8:30 am – 4:30 pm)
  • Learn more: www.thunderbay.ca/CanadaGamesComplex

Volunteer Pool

  • Currently closed and under review for reopening

Program Registration

Registration for fall aquatics and fitness programming will open on September 17. Call 625-8463 to register. 

Spring Program Credits

Spring program credits have been applied to your account and can be used for future programming when our facilities re-open. This credit can be used towards any City Recreational Programs in the future.  Clients wishing to request a refund instead of a credit to their account may call 625-2227 or 684-3323. Please leave a voicemail or email communityservices@thunderbay.ca with contact information only.  Please do not leave credit card information over voicemail or email- staff will get back to you.  Refunds may take 3-4 weeks to process. 

Memberships will automatically be extended for the lesser of the duration of the facility closure or remaining membership term as of March 17.  

Canada Games Complex

The Canada Games Complex offers an opportunity to participate in a variety of social, recreational, competitive, instructional and therapeutic activities. We operate a unique, accessible, multi-purpose community facility in a safe and enjoyable environment. The Complex is Thunder Bay's premier aquatic facility. For more information contact 807-684-3311.

We also have a flexible recreation swim schedule to accommodate community needs every day of the week. Take a look at the user policy for more information on swim types, age restrictions and other helpful information.

Sir Winston Churchill and Volunteer Pools

Churchill Community Pool and Volunteer Pool provide swimming opportunities for all ages. The City's Recreation & Culture Division operates these two indoor community-based swimming facilities in addition to the Canada Games Complex. These pools provide recreational public swims and structured swimming lessons. Every child deserves to learn how to swim, especially in a city surrounded by lakes! The best place to learn how to swim is in the water.

Swim programs

Read descriptions of the swim programs offered by the City at our pools. The current swimming lessons schedule can be found in the Key recreation guide. To register, contact the pool where the lessons will be held.

Outdoor pools

The City's outdoor swimming pools include Heath Park Pool and Art Widnall Pool. These pools offer public swimming and lessons, and are available for rental during their seasonal operations.

Beaches and splash pads

The City also has supervised swim areas at Boulevard Lake and Chippewa Park and has many splash pads around available around the city to help you cool off and have some water fun.

Other pools

  • Lakehead University Pool, call 807-343-8656
  • Hotel pools are located at various locations throughout the city
  • For more information, look under Swimming Pools - Public, in the Yellow Pages

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