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Municipal Law Enforcement Officers respond to calls dealing with animals in the City of Thunder Bay. Municipal Enforcement Services can impound stray pets, and help reunite them with their owners. Officers also investigate issues with vicious dogs, or dog bites.

 

** Request for members –Animal Services Taskforce **

The City of Thunder Bay is looking for members to serve on the Animal Services Taskforce, a targeted, short-term group who will start a conversation regarding animal services in the City of Thunder Bay. The ideal candidates share our commitment to animal well-being and bring experience in assisting animals in our community. Valuable characteristics include:

  • A combination of relevant work, volunteer, and/or personal background that supports animal well-being in the City of Thunder Bay and surrounding areas.
  • Welcome additions include animal rescuers, those who work with animals in other capacities, veterinarians, and other animal welfare workers.
  • A collaborative mindset with a willingness to work toward consensus.
  • A commitment to Inclusion and Diversity. The City of Thunder Bay fosters an inclusive, accessible environment where every member feels valued, respected, and supported.

Help make a meaningful difference for animals and our community! If this opportunity resonates with you, please submit your brief statement of interest and resume to kristyn.lovato-day@thunderbay.ca by Monday, June 16, 2025.

 

 What to do if you find a stray cat or dog

If you've found a stray animal, please contact Municipal Enforcement Services at 807-577-MLEO (6536). If you find an animal running at large, place call our office. An officer will attend the area and safely catch the animal and bring them to the Municipal Pound/Kennel. Officers are on duty seven days a week.

Please have the following information available:

  • Your name, address and phone number
  • Where you found the animal
  • License tag number (if available)
  • Breed of animal, colour, or any special identifying features, including collar colour
  • Gender (if known)
  • Tattoos (if any)

We may be able to connect the animal with its owner if there is valid license information.

 

Dogs will be brought to the city pound/kennel until they can be returned to their owner, or adopted through our animal partners network. Cats will be brought to the Thunder Bay Humane Society. Fees and/or fines may apply to animals who stay at the pound/kennel.

 

The City of Thunder Bay does not have the capacity or funds to provide long-term ownership and care to lost dogs. Dogs are held for three days to give owners a chance to claim their dog. Pets currently in the care of our kennel, or those who have been recently brought to a partner animal rescue group can be viewed on this page.

 

Animals not claimed after three days may be held for an extended period of time, however, the City works with animal rescue organizations to have animals adopted. Once the animal is no longer in the care of MES, we encourage the public to reach out to the animal rescue group for additional information, or if you are interested in adopting the animal.

 

What to do if you have lost a pet 

Call 807-577-MLEO (6536) or visit the Municipal Pound/Kennel at 882 Alloy Place (off Central Avenue) to claim a stray dog. Stray animals will be held for a minimum of three working days. Hours are Monday - Friday 9:00 a.m. until 4:00 p.m. 

 

Stray cats may be found at the Thunder Bay and District Humane Society. They can be contacted at 807-475-8803.

 

 What to do with other animals

If you see aggressive life-threatening wildlife, call 911 or the local police.

 

If you see injured or sick larger wildlife (moose, deer, bear, wolf) and/or orphaned wildlife, call the Ministry of Natural Resources at 807-475-1471.

 

Property owners are responsible for the disposal of small deceased animals on their own property. If you need assistance, a waste disposal company might be able to help. 

 

Learn more about our Urban Wildlife Control, preventative measures, and what to do when encountering a wild animal.

 

 How to report an injured animal

For injured stray cats and dogs, please contact Municipal Enforcement Services at 807-577-MLEO (6536).

 

For other injured wildlife, please visit our Urban Wildlife page. Property owners are responsible for the disposal of small deceased animals on their own property. If you need assistance, a waste disposal company might be able to help. 

 

If you think an animal is in distress or is being abused, call 1-833-9-ANIMAL (Provincial Animal Welfare Services website)

 

Call 911 in an emergency when any life is in immediate danger, such as when there is:

  • an animal attack resulting in serious injury to people or other animals that requires emergency medical attention
  • a dog or cock fighting ring underway
  • an act of animal cruelty underway, such as beating or torturing of an animal
  • an animal left unattended in a hot or cold vehicle

 

How to report an animal in danger, distress, or experiencing abuse

If you think an animal is in danger, distress, or is being abused, call 1-833-9-ANIMAL (Provincial Animal Welfare Services website)

 

Call 911 in an emergency when any life is in immediate danger, such as when there is:

  • an animal attack resulting in serious injury to people or other animals that requires emergency medical attention
  • a dog or cock fighting ring underway
  • an act of animal cruelty underway, such as beating or torturing of an animal
  • an animal left unattended in a hot or cold vehicle

 

Animal response by Enforcement Officers

Municipal Law Enforcement Officers will respond to the following calls involving animals:

  • Dogs threatening public safety
  • Dogs and cats roaming at-large
  • Stray dog and cat pick-up
  • Dog bite investigations
  • Injured dogs or cats on City property
  • Pick-up of deceased dogs and cats on City property

 

Pet licenses and fees

Pets must be licensed within 14 days of ownership. You need to keep the license on your pet at all times. This helps us find lost pets.

 Licensing fees (2025)
  • $67.47 annually for an unaltered dog 
  • $67.47 annually for an unaltered cat
  • $51.90 annually for an unaltered dog or cat with a microchip implant
  • $41.52 annually for an altered dog
  • $41.52 annually for an altered cat
  • $77.85 for a lifetime license for an altered dog with a microchip implant
  • $77.85 for a lifetime license for an altered cat with a microchip implant

Make sure you have proof of your pet's spay or neuter certificate and microchip implant certificate before you purchase your license.

You can apply in person at the Municipal Enforcement Services building at 882 Alloy Place, or visit one of the following locations:

  • Highview Animal Clinic, 860 Red River Road
  • Northwestern Veterinary Hospital, 1160 Oliver Road
  • Thunder Bay and District Humane Society, 1535 Rosslyn Road
  • Thunder Bay Veterinary Hospital, 920 Carrick Street

Microchipping gives us a permanent way of identifying a lost pet and helps us return it back to its owner.

 Impoundment and Administrative Release fees (2025)
  • First day on first offence $67.47
  • Each additional day $36.33
  • First day on second offence (within calendar year) $155.70
  • Second day on second offence (within calendar year) $67.47
  • Administrative Release Fee (return without fine laid, includes first night) $145.32
  • Administrative Animal Care Fee (starting second night) $36.33 per night
  • Running at large $195.00 (minimum fine) to $5,000.00 (maximum fine for repeat offenders)
  • Failure to license $195.00 (minimum fine) to $5,000.00 (maximum fine for repeat offenders)

Hours and location

Please note that the Municipal Enforcement Services office is open from 9:00 a.m. to 4:00 p.m. Monday through Friday. 

Municipal Law Enforcement Officers are available to respond to calls 7 days per week. Calls to our dispatch line, at 807-577-MLEO (6536). Calls received after hours will be directed to a 24-hour answering service, where complaints can be opened for follow-up by the next available officer.

Animal By-laws

As a pet owner or a possible pet owner, it is important to familiarize yourself with the City's policies around pet care. View the City by-laws related to animals. You can learn more about animal welfare in Ontario by going to the PAWS website.

 

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