Transit Services has a number of fare payment options available for you to choose from. All fares can be used on Thunder Bay Transit and Lift+ Specialized Transit.

Transit Fares

Fare Type

Current Cost

Cash

$3.00

Sheet of 10 Tickets

$25.00

Adult Monthly Pass

$80.00

Discount Monthly Pass

$66.00

Senior Monthly Pass

$55.00

Youth Monthly Pass

$55.00

Senior Annual Pass

$495.00

Taxi Scrip

$35.00

Transit Accessibility ID Card

$5.00

Lift+ ID Card

$5.00

Children (aged 12 and under)

Free

Support Person

Free

Where to Buy

You can purchase monthly passes and sheets of tickets from a number of locations throughout the city.

 

For your desired outlet you may wish to call ahead to confirm hours of operation, accessibility features, and to ensure your preferred bus pass option is available.

 

Transit customer service and administration at 570 Fort William Road is open to the public Monday to Friday from 8:30 a.m. to 4:30 p.m.

North Outlets
OutletAddressPhone NumberMonthly PassesSheet of 10 Tickets
Arella's Quality Dollar & Import Store 292 Bay Street (807) 344-3234 Yes Yes
Bay Credit Union

142 Algoma Street South

(807) 345-7612 No Yes
Cathy's Discount 238 Red River Road (807) 344-3633 Yes Yes
Confederation College Bookstore 1450 Nakina Drive (807) 475-6225 No Yes
County Corners Village Market 336 Wardrope Avenue (807) 767-4541 Yes Yes
L.U.S.U. Office 955 Oliver Road (807) 343-8259 No Yes
Safeway - Dawson Road 1015 Dawson Road (807) 768-0099 No Yes
Seasons Gift Shop (Thunder Bay Regional Health Sciences Centre) 980 Oliver Road (807) 684-6717 No Yes
Shoppers Drug Mart - Arundel Street 320 Arundel Street (807) 683-6206 Yes Yes
Shoppers Drug Mart - Port Arthur Clinic 194 Court Street North (807) 345-5611 No Yes
Shoppers Drug Mart - Red River & Junot 901 Red River Road (807) 767-4411 Yes Yes
Skaf's Bargain Zone 470 Hodder Avenue (807) 683-3943 Yes Yes
Teraz Express (Intercity Shopping Centre) 1000 Fort William Road (807) 622-3715 No Yes
Transit Services (Main Office) 570 Fort William Road (807) 684-3744 Yes Yes
Zaba's 7 Cumberland Street South (807) 345-2401 Yes Yes

 

South Outlets
OutletAddressPhone NumberMonthly PassesSheet of 10 Tickets
City Hall - Main Floor
500 Donald Street East (807) 625-2230 Yes Yes
Safeway - Arthur Street 115 Arthur Street West (807) 473-5993 No Yes
Shoppers Drug Mart - Frederica Street 151 Frederica Street West (807) 475-7337 Yes Yes
Shoppers Drug Mart - McIntyre Centre 1186 Memorial Avenue (807) 623-3601 Yes Yes
Shoppers Drug Mart - McKellar Street 900 Arthur Street East (807) 623-2390 No Yes
Shoppers Drug Mart - Northwood Plaza 425 Edward Street North (807) 475-5385    

Fare Conditions

Cash Fare and Tickets

 You can only pay exact cash, Operators are not able to provide you with change. Tickets will never expire.

Children

Children aged 12 and under do not require a fare, identification, or to travel with an adult. Children aged 12 and under are to advise the bus Operators of their age prior to boarding.

Fare Fraud

Fare fraud is a serious criminal offence. If you use a pass fraudulently, an Operator may confiscate it. In the event of a disagreement, you must pay the cash fare and contact Transit Services.

Lost or Stolen ID Cards and Transit Passes

Transit is not responsible for lost or stolen ID cards or bus passes.

Monthly Passes

Monthly passes are good for the calendar month shown on the front of the pass. Monthly passes are available by age.

  • Youth - 13-24 years old
  • Adult - 25-59 years old
  • Senior - 60 years and over

Discount passes can be purchased and used if you have a valid Transit Accessibility ID card or a Lift+ ID card.

On Sundays and holidays, Adult monthly passes can be used by one individual OR two adults/seniors and 3 youth OR one adult/senior and 4 youth.

Ontario Seniors Tax Credit

Effective July 1, 2017, the Ontario Government has introduced a refundable tax credit for Ontario seniors aged 65 and over. The tax credit applies to public transit services, including Thunder Bay Transit and Lift+ Specialized Transit. Fares eligible for the tax credit include tickets, monthly passes, and annual passes. Only cash fares on specialized transit are eligible. To claim the tax credit, you must have an itemized receipt and the pass if available. For more information, visit the Government of Ontario website.

Transfers

You may request a transfer if you pay the fare with cash or a ticket. A transfer is valid for ninety (90) minutes from the time it is issued and must be requested when you board the bus.  

Transit Accessibility ID card

To obtain an ID card, you have to provide proof of your disability with a doctor's letter, ODSP statement, or CRA disability tax credit statement. ID cards are available at Transit Services and are valid for three (3) years.

Senior Annual Pass

The annual pass gives you twelve (12) months for the price of nine (9) and is only available for purchase at Transit Services. It is valid January 1st to December 31st for the year it is issued and is available for sale November 1st to March 31st.

Support Person

A support person can travel with you free of charge on both of our services. An ID card issued by Transit Services that shows that a support person is required is mandatory. You have to complete a support person application form for Lift+ or a support person application form for Thunder Bay Transit. Bring your completed form to Transit Services.

Taxi Scrips

If you are an active Lift+ passenger, you can purchase Taxi Scrips that allow for a 30% cost savings off the metered fare of a taxi. You must have a valid Lift+ ID card. You are responsible for calling and booking your own taxis.

Contact Us

City Hall - General Inquiries
500 Donald Street E P.O. Box 800,
Thunder Bay, ON, P7C 5K4
(807) 625-2230 | (807) 622-2225
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