Fares and Passes

Transit Services has a number of fare payment options available for you to choose from. All fares can be used on Thunder Bay Transit and Lift+ Specialized Transit.

**Transit Fares**
Fare Type	Current Cost	Cost Effective April 1, 2023
Cash	$3.00	$3.00
Sheet of 10 Tickets	$25.00	$25.50
Adult Monthly Pass	$80.00	$82.00
Discount Monthly Pass	$66.00	$68.00
Senior Monthly Pass	$55.00	$57.00
Youth Monthly Pass	$55.00	$57.00
Senior Annual Pass	$495.00	$510.00
Taxi Scrip	$35.00	$35.00
Transit Accessibility ID Card	$5.00	$5.00
Lift+ ID Card	$5.00	$5.00
Children (aged 12 and under)	Free	Free
Support Person	Free	Free

Where to Buy

You can purchase monthly passes and sheets of tickets from a number of locations throughout the city.

For your desired outlet you may wish to call ahead to confirm hours of operation, accessibility features, and to ensure your preferred bus pass option is available.

Transit customer service and administration at 570 Fort William Road is open to the public Monday to Friday from 8:30 a.m. to 4:30 p.m.

North Outlets
Outlet	Address	Phone Number	Monthly Passes	Sheet of 10 Tickets
Arella's Quality Dollar & Import Store	292 Bay Street	(807) 344-3234	Yes	Yes
Bay Credit Union	142 Algoma Street South	(807) 345-7612	No	Yes
Cathy's Discount	238 Red River Road	(807) 344-3633	Yes	Yes
Confederation College Bookstore	1450 Nakina Drive	(807) 475-6225	No	Yes
County Corners Village Market	336 Wardrope Avenue	(807) 767-4541	Yes	Yes
L.U.S.U. Office	955 Oliver Road	(807) 343-8259	No	Yes
Safeway - Dawson Road	1015 Dawson Road	(807) 768-0099	No	Yes
Seasons Gift Shop (Thunder Bay Regional Health Sciences Centre)	980 Oliver Road	(807) 684-6717	No	Yes
Shoppers Drug Mart - Arundel Street	320 Arundel Street	(807) 683-6206	No	Yes
Shoppers Drug Mart - Port Arthur Clinic	194 Court Street North	(807) 345-5611	No	Yes
Shoppers Drug Mart - Red River & Junot	901 Red River Road	(807) 767-4411	Yes	Yes
Skaf's Bargain Zone	470 Hodder Avenue	(807) 683-3943	Yes	Yes
Transit Services (Main Office)	570 Fort William Road	(807) 684-3744	Yes	Yes
Zaba's	7 Cumberland Street South	(807) 345-2401	Yes	Yes

South Outlets
Outlet	Address	Phone Number	Monthly Passes	Sheet of 10 Tickets
City Hall - Main Floor	500 Donald Street East	(807) 625-2230	Yes	Yes
Safeway - Arthur Street	115 Arthur Street West	(807) 473-5993	No	Yes
Shoppers Drug Mart - Frederica Street	151 Frederica Street West	(807) 475-7337	Yes	Yes
Shoppers Drug Mart - McIntyre Centre	1186 Memorial Avenue	(807) 623-3601	Yes	Yes
Shoppers Drug Mart - McKellar Street	900 Arthur Street East	(807) 623-2390	No	Yes
Shoppers Drug Mart - Northwood Plaza	425 Edward Street North	(807) 475-5385	Yes	Yes

Fare Conditions

Cash Fare and Tickets

You can only pay exact cash, Operators are not able to provide you with change. Tickets will never expire.

Children

Children aged 12 and under ride for free. Parents and/or guardians are solely responsible for ensuring their children can independently use the transit system before permitting their child to travel unattended when using Thunder Bay Transit services.

Fare Fraud

Fare fraud is a serious criminal offence. If you use a pass fraudulently, an Operator may confiscate it. In the event of a disagreement, you must pay the cash fare and contact Transit Services.

Lost or Stolen ID Cards and Transit Passes

Transit is not responsible for lost or stolen ID cards or bus passes.

Monthly Passes

Monthly passes are good for the calendar month shown on the front of the pass. Monthly passes are available by age.

Youth - 13-24 years old
Adult - 25-59 years old
Senior - 60 years and over

Discount passes can be purchased and used if you have a valid Transit Accessibility ID card or a Lift+ ID card.

On Sundays and holidays, Adult monthly passes can be used by one individual OR two adults/seniors and 3 youth OR one adult/senior and 4 youth.

Ontario Seniors Tax Credit

Effective July 1, 2017, the Ontario Government has introduced a refundable tax credit for Ontario seniors aged 65 and over. The tax credit applies to public transit services, including Thunder Bay Transit and Lift+ Specialized Transit. Fares eligible for the tax credit include tickets, monthly passes, and annual passes. Only cash fares on specialized transit are eligible. To claim the tax credit, you must have an itemized receipt and the pass if available. For more information, visit the Government of Ontario website.

Transfers

You may request a transfer if you pay the fare with cash or a ticket. A transfer is valid for ninety (90) minutes from the time it is issued and must be requested when you board the bus.

Transit Accessibility ID card

To obtain an ID card, you have to provide proof of your disability with a doctor's letter, ODSP statement, or CRA disability tax credit statement. ID cards are available at Transit Services and are valid for three (3) years.

Senior Annual Pass

The annual pass gives you twelve (12) months for the price of nine (9) and is only available for purchase at Transit Services. It is valid January 1^st to December 31^st for the year it is issued and is available for sale November 1^st to March 31^st.

Support Person

A support person can travel with you free of charge on both of our services. An ID card issued by Transit Services that shows that a support person is required is mandatory. You have to complete a support person application form for Lift+ or a support person application form for Thunder Bay Transit. Bring your completed form to Transit Services.

Taxi Scrips

If you are an active Lift+ passenger, you can purchase Taxi Scrips that allow for a 30% cost savings off the metered fare of a taxi. You must have a valid Lift+ ID card. You are responsible for calling and booking your own taxis.