Transit Services has a number of fare payment options available for you to choose from. All fares can be used on Thunder Bay Transit and Lift+ Specialized Transit.

Transit fares

Fare type

Current Cost



10 tickets


Adult monthly pass


Discount monthly pass


Senior monthly pass


Youth monthly pass


Senior annual pass


Taxi Scrip


Transit Accessibility ID card


Lift+ ID card


Children 12 and under


Support Person


Where to buy

You can purchase monthly passes and sheets of 10-tickets from a number of locations throughout the City.


For your desired outlet you may wish to call ahead to confirm hours of operation, accessibility features, and to ensure your preferred bus pass option is available.


Transit customer service and administration at 570 Fort William Road is open to the public Monday to Friday from 8:30 a.m. to 4:30 p.m.


*City Hall is currently closed but Transit passes are available for purchase by appointment.  Please call (807) 625-2230, Monday to Friday from 8:30 a.m. to 4:30 p.m. to schedule an appointment.


North Outlets
OutletAddressPhone numberMonthly passesSheet of 10 tickets
Arella's 292 Bay Street (807) 344-3234  yes yes
Bay Credit Union 142 Algoma Street South (807) 345-7612  no yes
Cathy's Discount 238 Red River Road (807) 344-3633 yes yes
County Corners Village Market 336 Wardrope Avenue (807) 767-4541 yes yes
Danny's Variety 63 Carrie Street (807) 768-1380 yes yes
L.U.S.U. Office 955 Oliver Road (807) 343-8259  no yes
Safeway - Court Street 70 Court Street North (807) 345-2651  no yes
Safeway - Dawson Road 1015 Dawson Road (807) 768-0099  no yes
Seasons Gift Shop – T.Bay Health Sciences Centre 980 Oliver Road (807) 684-6717 no yes
Shoppers Drug Mart - Arundel Street 320 Arundel Street (807) 683-6206 yes yes
Shoppers Drug Mart - Grandview Mall 640 River Street (807) 345-8012  no yes
Shoppers Drug Mart - Memorial & John 300 Memorial Avenue (807) 343-3010  no yes
Shoppers Drug Mart - Port Arthur Clinic 194 Court Street North (807) 345-5611  no yes
Shoppers Drug Mart - Red River & Junot 901 Red River Road (807) 767-4411 yes yes
Skaf's Bargain Zone 470 Hodder Avenue (807) 683-3943 yes yes
Teraz Express (Intercity Shopping Centre) 1000 Fort William Road (807) 622-3715  no yes
Transit Services (Main Office) 570 Fort William Road (807) 684-3744 yes yes
Zaba's 7 Cumberland Street South (807) 345-2401 yes yes


South Outlets
OutletAddressPhone numberMonthly passesSheet of 10 tickets
City Hall - Main Floor* 500 Donald Street East (807) 625-2230 yes yes
Ridgeway Clinic 1001 Ridgeway Street East (807) 622-0601  no yes
Safeway - Arthur Street 115 Arthur Street West (807) 473-5993 no  yes
Shoppers Drug Mart - Frederica Street 151 Frederica Street West (807) 475-7337 yes yes
Shoppers Drug Mart - McIntyre Centre 1186 Memorial Avenue (807) 623-3601 yes yes
Shoppers Drug Mart - McKellar Street 900 Arthur Street East (807) 623-2390 no  yes
Shoppers Drug Mart - Northwood Plaza 425 Edward Street North (807) 475-5385 yes yes

Fare conditions

Cash, tickets

 You can only pay exact cash. Drivers are not able to provide you with change. Tickets  will never expire.


Children 12 and under do not require a bus pass/ticket, identification or to travel with an adult.  Children 12 and under are to advise the bus operators of their age prior to boarding.

Fare fraud

Fare fraud is a serious criminal offence. If you use a pass fraudulently, a driver may confiscate it. In the event of a disagreement, you must pay the cash fare and contact Transit Services.

Lost or stolen ID cards and transit passes

Transit is not responsible for lost or stolen cards.

Monthly passes

Monthly passes are good for the calendar month shown on the front of the pass. Monthly passes are available by age.

  • Adult - 19-59 years old
  • Youth - 6-18 years old
  • Senior - 60 years and over

**Monthly pass age ranges are changing beginning April 1, 2022 as seen below:

  • Adult - 25-59 years old
  • Youth - 13-24 years old
  • Senior - 60 years and over

Discount passes can be bought and used if you have a Transit Accessibility ID card or a Lift+ ID card.

On Sundays and holidays, Adult monthly passes can be used by one individual OR two adults/seniors and 3 youth OR one adult/senior and 4 youth.

Ontario seniors tax credit

Effective July 1, 2017, the Ontario Government has introduced a refundable tax credit for Ontario seniors aged 65 and over. The tax credit applies to public transit services, including Thunder Bay Transit and Lift Plus Specialized Transit. Fares eligible for the tax credit include day passes, tickets, punch passes, monthly passes, and annual passes. Only cash fares on specialized transit are eligible. To claim the tax credit, you must have an itemized receipt and the pass if available. For more information, visit the Government of Ontario website.


You can get a transfer if you pay with cash or ticket . A transfer is good for one hour from the time it is issued and must be requested when you board the bus.


Effective April 1, 2022 transfers will be good for 90 minutes from the time it is issued and must be requested when you board the bus.

Transit accessibility ID card

To get an ID card, you have to provide proof of your disability with a doctor's letter, ODSP statement, or CRA disability tax credit statement. ID cards are available at Transit Services and are good for 3 years.

Senior annual pass

This pass gives you 12 months for the price of 9 and is only available at Transit Services. It is valid January 1 to December 31 and is available for sale November 1 to March 31.

Support person

A support person can travel with you free of charge on both of our services. You have to have an ID card that shows that a support person is required. You have to complete a support person application form for Lift+ or a support person application form for Thunder Bay Transit. Bring your completed form to Transit Services.

Taxi scrips

If you are an active Lift+ passenger, you can purchase taxi scrips that allow for 30% cost savings off the metered fare of a taxi. You have to have a valid ID card. You are responsible for calling and booking your own taxis.

Contact Us

City Hall - General Inquiries
500 Donald Street E P.O. Box 800,
Thunder Bay, ON, P7C 5K4
(807) 625-2230 | (807) 622-2225
Map this location