Report issues to the City of Thunder Bay to help us keep our community active and welcoming.
By-law issue |
For by-law concerns, contact the Licensing & Enforcement Division at 807-625-2710 or view our commonly requested by-laws. |
Claims |
If you are making a claim against the City, please refer to the Making a Claim form for further instructions. Claims filed against the City must be filed with the City Clerk. For more information, call: 625-2230, or email cityclerk@thunderbay.ca (Monday – Friday, 8:30 am – 4:30 pm) |
Encroachments on City-owned land |
For questions or reports about obstructions or encroaching signs contact the Licensing & Enforcement Division at 807-625-2710. |
Flooding |
Contact the Licensing & Enforcement Division at 807-625-2710 for reports related to trespass of roof drainage and sump discharge as per the Property Standards By-law. |
Garbage or recycling concern |
Report a Garbage or Recycling Concern To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Graffiti |
Read more about our Graffiti Guard Program, and our Graffiti By-Law. To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Litter |
Yard LitterContact the Licensing & Enforcement Division at 625-2710 to report yard litter as related to the Yard Maintenance By-Law. Park LitterTo report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Noise or nuisance issue |
Contact the Licensing & Enforcement Division at 807-625-2710 for inquiries to the Noise By-law or a nuisance as outlined in the Property Standards By-law. |
Park concern |
To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Parking Issue |
If you are experiencing a parking issue, contact the Parking Authority at 807-625-2370, or visit us in the Victoriaville Civic Centre, 1st floor, 111 Syndicate Ave. S. |
Pothole |
To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Road sign damage |
To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Sewer issue |
To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Sidewalk concern |
For more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Snow clearing concern |
Report a Snow Clearing Concern To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Stray animal |
To report a stray animal, contact the Animal Service Centre at 807-684-2156. |
Street light outage |
To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Taxi complaint |
Report a taxi service complaint For more information, read the Vehicle for Hire By-law. |
Tree problem |
To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Unsightly property |
To report an unsightly private property contact the Licensing & Enforcement Division at 807-625-2710. |
Water quality concern |
Report a Water Quality Concern To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
Website issue |
If you are having trouble with our website, please complete the Website Technical Issue Form found at the bottom of the webpage where you are having difficulty, or email our Webmaster. |
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