Report issues to the City of Thunder Bay to help us keep our community active and welcoming.
| By-law issue |
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For by-law concerns, contact the Licensing & Enforcement Division at 807-625-2710 or view our commonly requested by-laws. |
| Encroachments on City-owned land |
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For questions or reports about obstructions or encroaching signs contact the Licensing & Enforcement Division at 807-625-2710. |
| Flooding |
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Contact the Licensing & Enforcement Division at 807-625-2710 for reports related to trespass of roof drainage and sump discharge as per the Property Standards By-law. |
| Garbage or recycling concern |
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Report a Garbage or Recycling Concern To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Graffiti |
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Read more about our Graffiti Guard Program, and our Graffiti By-Law. To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Litter |
Yard LitterContact the Licensing & Enforcement Division at 625-2710 to report yard litter as related to the Yard Maintenance By-Law. Park LitterTo report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Noise or nuisance issue |
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Contact the Licensing & Enforcement Division at 807-625-2710 for inquiries to the Noise By-law or a nuisance as outlined in the Property Standards By-law. |
| Park concern |
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To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Parking Issue |
| If you are experiencing a parking issue, contact the Parking Authority at 807-625-2370, or visit us in the Victoriaville Civic Centre, 1st floor, 111 Syndicate Ave. S. |
| Pothole |
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To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Road sign damage |
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To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Sewer issue |
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To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Sidewalk concern |
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For more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Snow clearing concern |
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Report a Snow Clearing Concern To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Stray animal |
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To report a stray animal, contact the Animal Service Centre at 807-684-2156. |
| Street light outage |
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To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Taxi complaint |
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Report a taxi service complaint For more information, read the Vehicle for Hire By-law. |
| Tree problem |
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To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Unsightly property |
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To report an unsightly private property contact the Licensing & Enforcement Division at 807-625-2710. |
| Water quality concern |
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Report a Water Quality Concern To report by phone, or for more information, contact Infrastructure & Operations Dispatch 24 hours a day at 807-625-2195. |
| Website issue |
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If you are having trouble with our website, please complete the Technical Issue form found at the bottom of the webpage where you are having difficulty, or email our Webmaster. |
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