Most utility services in the City of Thunder Bay come from third-party providers. The following are common utility services and providers in the area.

Hydro electricity

Thunder Bay Hydro provides all electricity services in the city. You can visit their website to set up a new hydro account or to open a business hydro account.

Gas

Visit the Union Gas website to learn more about natural gas and how to open an account.

Water and sewer

If you want to get water to a new house or to a new second suite in your home, you will need a water service connection.

Learn more about water and sewer services in the city.

Internet, telephone and cable

Both tbaytel and Shaw provide personal and business services for phone, TV and internet.

Utility location permit

All underground work which will take place within the Right of Way of all City of Thunder Bay owned property must first be approved by the staff in the engineering department. When proceeding to do underground work a utility location permit must be obtained from the City of Thunder Bay Engineering Department.

Use the application link and follow the utility location permit submission procedure to submit an application.

Launch Utility Location Permit Application
(Your id and password will be required to login)

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