Visitor Pre-Screening at Pioneer Ridge & Jasper Place:
At this time, indoor visits at Pioneer Ridge and Jasper Place are being reintroduced, and outdoor visits are continuing in the designation outdoor visiting area. Prior to each visit, the visitor must pass an active screening questionnaire, either using the following pre-screening tools, or be screened by home staff onsite (do not come if experiencing any health symptoms). The screening must be completed the day of the visit and no earlier.

Pioneer Ridge:

For OUTSIDE visits                                          For INSIDE visits

Jasper Place:

For OUTSIDE visits                                          For INSIDE visits

Meals on Wheels:
Meals will continue to be delivered using a contactless delivery method. For more information call 625-3667 or visit our Meals on Wheels page.

Pioneer Ridge & Jasper Place:
The Provincial Government has announced a staged plan for resuming visits at Long Term Care Homes which includes strict rules and requirements. Pioneer Ridge and Jasper Place have put in place all the necessary health and safety protocols so visits are done safely without jeopardizing anyone's health. The well-being of residents and tenants remains the top priority. Families are contacted as soon as we are informed when we can move to the next stage.

Thank you for your patience as we work to reunite families safely. Arrangements can be made for Facetime or window visits by calling Pioneer Ridge at 684-3956 or Jasper Place at 684-2928. The day of your visit, you can use the online pre-screeing tool above.

We discourage items coming in and out of the buildings; only essential items for the health & well-being of our tenants and residents can be picked-up or dropped off. Contact Pioneer Ridge: 630-5253 or Jasper Place: 684-2990 to make arrangements. 

Find more information on COVID-19.


The City of Thunder Bay is pleased to welcome older adults to our website. Older adults play an important role in the life of our community. Thunder Bay is committed to a high quality of life for people of all ages. We are removing barriers to accessibility, building recreational trails and walking paths, making the city Clean, Green & Beautiful, recognizing citizens of exceptional achievement, enhancing Transit ridership and generally working with residents to make Thunder Bay a great place to live, work and play for people of all ages.

Age Friendly City Services Action Plan

As the baby boom population ages, the City of Thunder Bay is adapting and refining its services to continue to provide all residents with an enhanced quality of life. Older adults want to live independently, socialize with family and friends, participate in community events and activities and contribute to the community. To mark Seniors' Month, City Council, as Committee of the Whole, approved an Age Friendly City Services Action Plan on June 22, 2015.

Pioneer Ridge

Pioneer Ridge provides 24-hour nursing care and a variety of support services.

Meals on Wheels

Through Meals on Wheels, nourishing meals are provided at reasonable cost to eligible individuals.

Jasper Place

Jasper Place Support Services Program is intended for seniors whose physical status and/or lack of adequate social supports threatens their ability to remain living independently in the community.

Older adult centres & recreation

The City's Recreation & Culture Division operates two recreation centres for adults aged 55 or better with no required membership. Centres offer recreation, education, volunteer opportunities and other services. Visit either of our two centres - the Thunder Bay 55 Plus Centre or West Arthur Community Centre - to learn more about our older adult centres & recreation.

Support services

The Older Adult Unit's Support Services Program provides Friendly Visiting, Telephone Assurance and Walk-a-Bit services to frail homebound seniors who reside in their own homes/apartments.

55 plus community

Check out recreation activities geared to people 55 to 95 plus in community centres, older adult centres and non-profit agencies. To find out more, or to download your copy of the ACTIVE 55 Guide and Insert, visit 55 Plus Community.


The Thunder Bay 55 Plus Centre and the West Arthur 55 Plus Centre are always looking for new volunteers. If you have some available time, consider one of the many volunteer opportunities you can become involved in. There are also many opportunities to get involved as a volunteer at Pioneer Ridge Long Term Care and Senior Services.

Minister of State (Seniors), information for seniors website

In consultation with the provinces and territories, the Honourable Alice Wong, P.C., M.P. Minister of State (Seniors) announced the launch of the Information for Seniors website section, which has been incorporated into Information for Seniors brings together a variety of federal, provincial/territorial and municipal resources for seniors in an intuitive and user-friendly way. With a few clicks, users will have easy access to information in a centralized one-stop shop for relevant services and benefits for seniors.

Financial assistance

Learn about the financial assistance and water discounts available to low-income seniors in Thunder Bay.

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