The Revenue (Tax and Water Billing) office is not open for walk-in visits.  Please call the office 625-2255 to arrange an appointment time if an in-person visit is required.

Learn more about payment options

 Payment Options

Payment must be received by the due date to avoid penalty. Please consider processing times (3-5 business days) when making payments through online/telephone banking or by credit card (Plastiq)

  • Payment cannot be made in-person at Cashiers - Victoriaville Civic Centre 
  • Property taxes & water bills:  can be paid on-line, by telephone banking, on-line with your credit card ( - a service fee applies), in person at your bank, or by mailing a cheque to City of Thunder Bay, PO BOX 800, Thunder Bay ON P7C 5K4  
  • Accounts receivable invoices: can be paid by mailing a cheque to City of Thunder Bay, PO BOX 800, Thunder Bay ON P7C 5K4
  • To cancel pre-authorized withdrawals, please contact the City by email at with your name and address of the property. 

Property Tax

Find out more about City of Thunder Bay Property Taxes including how to:

  • pay your taxes
  • get balances
  • update your information
  • sign-up for the reminder service
  • see due dates in the tax guide

The City also offers property tax rebates and credits to qualified residents.

Property tax is a levy based on the assessed value of the property. It has two components: a municipal portion and an education portion.

The rates for the municipal portion of the tax are established by the City of Thunder Bay. The City levies municipal property taxes in accordance with the Municipal Act, 2001 to fund services that contribute to health, safety and quality of life such as roads, parks, emergency services, recreation & culture, planning, long term care and senior services.

The rates for the education portion of the tax are established by the Minister of Finance and help to fund the elementary and secondary education system in Ontario.  Education rates are set in Ontario Regulation 400/98 under the Education Act.

The Revenue Division is responsible for the billing and collection of property taxes as well as water revenue, general accounts receivable, court services and revenue payment processing. 

Provincial Land Tax/ Impôt foncier provincial

The Provincial Land Tax Office provides services administered by the City on behalf of the Province of Ontario - Ministry of Finance. The Provincial Land Tax (PLT) is the property tax paid in unincorporated areas of northern Ontario outside municipal boundaries.

Please call 1-866-400-2122, send an email to or go to the Ontario Ministry of Finance website for information regarding Provincial Land Tax.

 Le Bureau de l’impôt foncier provincial fournit des services administrés par la ville au nom du ministère des Finances de la province de l’Ontario. L’impôt foncier provincial (IFP) désigne l’impôt foncier payé dans les territoires non érigés en municipalité du Nord de l’Ontario qui sont situés hors des limites municipales.

 Veuillez téléphoner au 1 866 400-2122, envoyer un courriel à ou visiter le site Web du ministère des Finances de l’Ontario pour obtenir de l’information sur l’impôt foncier provincial.


Municipal Accommodation Tax

The Municipal Accommodation Tax is effective September 1, 2018 at a rate of 4%. The tax applies to accommodation sold for a continuous period of less than 30 days in a hotel, motel, lodge, inn, bed and breakfast, dwelling unit or any place an accommodation is provided.


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