Transit Services provides public transit within the City of Thunder Bay city limits. Thunder Bay Transit conventional buses are 100% accessible with low-floors, ramps, a kneeling feature, on-board stop announcements, and priority and courtesy seating. Trip planning features include Thunder Bay Transit schedules and maps, Transit appNextLift, and Google Maps. Stop times are also available by calling Transit Services customer service at (807) 684-3744. Please board the bus through the front door and exit by the rear door. Customers requiring mobility assistance or using the bike racks may exit by the front door.

Service Changes

Affected Route: Route 1 Mainline

Effective Sunday May 19, 2024, Route 1 Mainline will be divided into 3 individual routes.

  • Route 1 Mainline will operate between Waterfront Terminal and City Hall Terminal
  • Route 1 Mainline (to Current River) changes to Route 17 Current River and will operate North of Waterfront Terminal to Current River
  • Route 1 Mainline (to Westfort) changes to Route 18 Westfort and will operate south of City Hall to Westfort

For schedule information and route maps, refer to our schedules and maps page for details


Affected Route: Route 4 Neebing

Effective Saturday May 25, 2024, Saturday service will be discontinued on Route 4 Neebing as approved through the City's 2024 Budget. The last day of Saturday service on Route 4 Neebing will be Saturday May 18, 2024. Monday through Friday remains unchanged.


Customer Service

You can reach Transit Services customer service Monday to Friday from 8:30 a.m. to 4:30 p.m. by phone at (807) 684-3744 or by email at

Conventional Transit

Modifications have been made to a number of Thunder Bay Transit routes. For full details please see our updated schedules for all routes on our Schedules and Maps page.

We continue to make every effort to keep a reliable transit service operating for those that require it and thank you all for your patience and understanding.

Lift+ Specialized Transit

Lift+ Specialized Transit is Thunder Bay's door-to-door paratransit service, which may be for residents and visitors who, due to a disability, are not able to use Thunder Bay Transit for all or part of their trips. Lift+ is public transit and services most locations within city limits.

For more detailed information please see our Lift+ Specialized Transit page.

Safety Tips for Passengers – Show You Care

As a transit passenger, you can do your part to stop the spread of germs and viruses. Follow Public Health recommendations and:

  • Stay home if you’re not feeling well;
  • Avoid contact with people who are sick;
  • Wash your hands often with warm water and soap or an alcohol-based hand sanitizer;
  • Cover your coughs and sneezes with a tissue, your upper sleeve, or elbow;
  • Avoid touching your eyes, nose, and mouth;
  • Wear a mask while riding public transit;
  • Give space to others – practice physical distancing when possible (2 metres/6 feet between others); and
  • Avoid all unnecessary travel and consider travelling during non-peak times when there are greater physical distancing opportunities. 

Thank you for doing your part in protecting our loved ones and our community.

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Transit Trip Planner

e.g. Intercity Shopping Centre, 500 Donald St. E., etc e.g. Intercity Shopping Centre, 500 Donald St. E., etc
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