Recreational facilities closed until at least February 11

As per the Ontario Government's announcement, the lockdown has been extended until at least February 11 as Stay at Home Orders are in place. Recreational facilities will remain closed until the Orders are lifted. Registrants will be contacted regarding program cancellations and postponement details for those that had registered for previously scheduled programs.

Facility reopening dates may vary once Orders are lifted, and protocols will depend on the status of the region at that time. The earliest that a recreational facility will reopen will be February 12, if Orders are lifted on February 11.

Please note that information below is relevant only while facilities remain open.

Pre-screening tool

Pre-screening is required at all recreation facilities upon reopening. Help reduce line-ups at entrances by filling out the online pre-screening tool:

 Recreation Facilities (Pools, Arenas, Stadia and Kinsmen Centre) Pre-Screening Tool

Older Adults (55 Plus Centre and West Arthur) Pre-Screening Tool

Pre-booking activities

Pre-booking/reservations are now required for all activities under Yellow level protocols. Visit the drop down below for links to each facility with details on how to pre-book an activity, or contact a facility directly.

View the Canada Games Complex's online booking calendars here.

Facility and program information

The Winter edition of The Key, which lists upcoming recreation programs is available online. Winter Program Registration is being taken by phone only due to COVID-19 restrictions. Note that provincial orders and/or regional status may impact registration and start dates of programs and programming is subject to change.

Spring Programs will be listed in the Spring Key, which will be released on February 26. Registration dates are listed below:

  • 55 Plus Program registration: begins February 24
  • All other City recreational programs: begins March 1
  • Call 807-625-8463 between 8:30 a.m. and 4:30 p.m. to register for an activity, or call a facility directly as of the dates listed above:
    • Victoriaville Civic Centre: 625-2351
    • Churchill Pool: 577-2538
    • Canada Games Complex: 684-3403
 Children & Youth Programs

Children's Programs

View the City's section of the Winter Key for information on available programs and services.


Youth Move

  • Ages 12-18 welcome
  • In-person and virtual programming offered
  • Indoor programming is offered Tuesday-Friday from 3-9pm and Saturday from 12-4pm at the Kinsmen Youth Centre (609 James St. N.)
  • Social distancing will be implemented, and masks are required (will be provided if participants do not have one)
  • Games, crafts, video games, computer access, sports, snacks and more.

For more information on Youth Move, call 625-2344 or find Youth Move on Facebook or Instagram.


Youth Inclusion Program

The Youth Inclusion Program provides neighbourhood based programming created to fit the needs of youth ages 12-24. 

  • YIP is currently accepting referrals for one-to-one supports
    • Fill out a participant referral form to request support
    • Youth Navigators will work with youth to identify strengths and provide support for employment, housing, well-being, education, mental health, and pro-social cultural and recreational opportunities
  • Virtual programming is available! Check out YIP on instagram or facebook for details on upcoming programs and events
  • Email for more details
 Junior Inclusion Services

Junior Inclusion Services (J.I.S.) provides support for the Recreation & Culture Division's programs to children and youth with special needs. Support includes one week per participant. 

View the Winter Key for programs that JIS supports. 

To request support: Call 625-3220

 Older Adult Programs

Under Level Orange - Restrict:

  • Maximum of 50 people total per facility for all classes, organized programs or organized activities, together with the total number of people in all areas with weights and exercise machines (pool is considered separate from this total for the Canada Games Complex)
  • Maximum of 10 people per room indoors and 25 outdoors in fitness or exercise classes
  • No spectators (exemption for one parent/guardian to accompany each child under the age of 18 who is engaged in an activity at the facility)
  • Patrons may only be in the facility for 90 minutes except if engaging in a sport

Thunder Bay 55 Plus Centre

To help mitigate the risk of COVID-19, the following rules/procedures will be in place at the 55 Plus Centre:

  • Masks are required to enter the building and must be worn in all public places, but may be removed for fitness classes once in the space
  • No entry permitted prior to 10 minutes before a participant's activity starts
  • Pre-screening is required. Please fill out the online pre-screening form if possible, otherwise paper copies are available at the door.
  • Pre-booking is required for all activities, including drop-in programs. Call 684-3403 for details.
  • Programs will have limited capacity
  • No use of change rooms or shower facilities
  • Participants are asked to bring their own water bottles to fill at the new touchless water fill stations

The River Street Cafe will offer take-out service only, with no seating in the cafe. The Library, Gift Shop, Billiard Room and Puzzle Exchange cupboard remain closed for the time being. 

Watch for upcoming winter programming in the Winter Key, with distribution over the weekend of Dec. 5.


West Arthur Community Centre

  • West Arthur Community Centre has reopened for 55 Plus Programming
  • Pre-screening is required prior to entry
  • Limited hours include Thursdays 8:30am to 12pm and Fridays 8:30am to 4pm
  • Call 684-3066 with questions
Pools and Fitness

Churchill Pool is now open. Pre-bookings for limited aquatics activities, including lane swimming, family swims, and group bookings, are required and will be taken by phone. Please call 577-2538 to pre-book. 


The Canada Games Complex is currently open with some limitations/modifications.

  • Under level Orange:
    • Maximum of 50 people total per facility for all classes, organized programs or organized activities, together with the total number of people in all areas with weights and exercise machines (pool is considered separate from this total for the Canada Games Complex)
    • Maximum of 10 people per room indoors and 25 outdoors in fitness or exercise classes
    • No spectators (exemption for one parent/guardian to accompany each child under the age of 18 who is engaged in an activity at the facility)
    • Patrons may only be in the facility for 90 minutes except if engaging in a sport
  • Pre-bookings are now required for all activities within the facility (now also includes weight/cardio rooms and track). Call 684-3311 to pre-book activities or visit the CGC's website.
  • Pre-screening is required prior to entry. Fill out the online pre-screening tool the day of your activity, or a paper copy when you arrive.
  • Babysitting service and towel rentals will not be available at this time
  • Limited capacity in workout areas due to physical distancing and capacity limits
  • Call 625-8463 to register for swim lessons.

View the Winter Key for upcoming winter programs. Registration will begin December 7.

Volunteer Pool reopening plans are currently under review.

Community Centres

Under level Orange - Restrict:

  • For centres that offer meeting and event spaces (including weddings), a limit of four people may be seated together
  • Liquor can only be sold or served up until 9 pm
  • No consumption of liquor permitted between 10 pm to 9 am
  • Meeting and event spaces must be closed from 10 pm to 5 am

The following centres have reopened with limited activities: 

  • Current River (683-8451)
  • Jumbo Gardens (625-2304)
  • North McIntyre (767-1400)
  • Oliver Road (345-9531)
  • South Neebing - for judo only (475-4622)
  • West Thunder (475-9396)
  • Vale (625-2304)
  • Vickers Heights (577-8596)
  • Thunder Bay Community Tennis Centre (577-1514, closed for winter season)

These centres are operated by external boards, and available services will vary by centre. Please contact the centres directly for inquiries.

West Arthur Community Centre is closed with the exception of daytime 55 Plus programming. North End remains closed at this time.

Arenas & Stadia

All arenas are now open with limited capacity. Contact the Facility Booking Coordinator for Arenas & Stadia inquiries and bookings at 807-625-2434.

Please note the following COVID-19 protocols for public and staff safety:

  • Pre-screening is required before entering any City recreational facility. Fill out the online tool here:

  • Players must come dressed to arena (other than skates and helmets – no bags inside)

  • Masks are required inside the facility (but may be removed when putting on helmet and/or actively participating in physical activity)

  • No access to dressing rooms at this time

  • Please arrive and depart within 15min of your ice rental

  • Maximum 25 participants per booking

  • Under level Orange, no spectators (exemption for one parent/guardian to accompany each child under the age of 18 who is engaged in an activity at the facility)
  • Public skating is cancelled until further notice.

  • Fort William Gardens (FWG) is open for limited ice time until additional staffing is in place

  • FWG Box Office is closed to the public

  • All arena concession sites are closed indefinitely until further notice.


Stay tuned for updates on Winter Fundays and SnowDay!

Please be 'COVID-Kind' at our facilities

We recognize that the protocols we've had to introduce are inconvenient, especially with the colder weather coming. We wish things could go back to normal too! However, with cases rising, it's now more important than ever to follow Provincial legislation, Public Health guidelines, and industry standards in order to continue to offer the recreational programs you love, safely.

Please respect our staff as they implement the necessary measures to keep you (and themselves) safe. View some of our frequently asked questions in the drop down below:

What expectations are there for visitors who enter recreational facilities?
  • Screen online or at the entry the day of your activity. If you have any COVID-19 symptoms or are feeling unwell, please do not enter. 
  • Wear a mask throughout all spaces of the facility, except while actively engaging in strenuous physical activity
  • Wipe down any shared equipment after use (eg. after using fitness equipment). Our staff will also be cleaning and disinfecting throughout the day, but this will help prevent spread between each use.
  • Practice physical distancing based on current standards. 
  • Follow capacity limits posted in each facility/room.
  • Only enter through designated, monitored entrances. Do not let people in unmonitored entrances/exits.
  • Pre-book fitness classes, pool times and squash times. Additional reservations may be required depending on the facility or the city's current level in Ontario's Response Framework.
  • Please bring your own water bottle as only water bottle filling stations will be available and not fountains.
  • Sanitize hands upon entering a facility, and practice frequent hand washing/sanitizing as needed after engaging in activities throughout the facility.
  • Respectful behaviour is expected from both our staff and customers. Please respect our staff as they work hard to provide programs and services while keeping the public and themselves safe. Acts of aggression and harrassment towards staff or other users will not be tolerated and those who act in such a manner will be asked to leave. Please be respectful as we all adapt to new protocols.
Are masks still mandatory? Why aren't some people wearing them?

Yes! Please wear a mask at all times in the facility except while actively engaging in strenuous physical activity. 

Some people are exempt due to medical conditions or other factors. Under law, we are not allowed to ask them for proof of exemption, so we ask that patrons respect eachother's privacy and continue to physically distance. 

Why can't we loosen up on some restrictions like accessing dressing rooms now that it's colder out?

We're know it's different and inconvenient to come and go (mostly) dressed for sport.  Thank you for making this change with us.

Indoor recreation and sport activities can lead to virus transmission and super spreading events, particularly in small/enclosed spaces like dressing rooms. We have implemented measures to help keep the risk of spread low under the guidance of the Thunder Bay District Health Unit and industry standards.  We are looking forward to reopening our arena dressing rooms as soon as we can do so safely. 

We consider ourselves lucky to still be able to offer access to recreational facilities and appreciate your patience with the fact that we are not fully 'back to normal'.  Restricting access and capacity is inconvenient but necessary to keep our facilities open for you to enjoy.

Why do I need to screen every time, even if I'm there every day?

Everyone must screen every time they enter our facilities - this is particularly important as we have hit the second wave in Thunder Bay. Answers to screening can change very quickly with the onset of even minor symptoms.

It is vital that participants answer each question truthfully, and do not enter if they are exhibiting ANY symptoms of COVID-19. It is simply not worth the risk.

Why does it matter where people enter or exit a facility? 

We need to be able to track the number of people in the facility at all times. Staffing levels might mean some exits will be locked from the outside (ie. people can exit but not enter), as staff may not be available to monitor every door.

It is very important that visitors do not attempt to let other people in through an unmonitored exit. This can lead to overcrowding and visitors not being properly screened, putting participants and staff at risk.

What can I do to keep others safe before, during or after my activity?
  • Minimize social gatherings of participants and spectators both before and after the activity. This includes spectator stands, washrooms and the areas outside of the filed of play/facilities. 
  • Limit carpooling and meals (in homes or at restaurants) to those within your household 
  • Limit gatherings inside and outside facilities. Ensure a two-metre physical distance and wearing masks if parents and/or participants are socializing in the facility parking lots.   
  • Do not coach or play for more than one team 
  • Wear a face mask at all times unless engaged in strenuous athletic activity 
  • Maintain physical distance of at least two metres from other people before, during and after the activity 
  • Clean and disinfect equipment between uses 
  • Do not share your sports gear with other people 
  • Practice frequent hand hygiene by using an alcohol-based hand rub or washing your hands with soap
  • Adhere to all current public health guidelines/restrictions around travel and gatherings.
With cases rising, why are recreation facilities even open at all?

The Pandemic has taken a toll on many people's physical and mental health. It's important to stay active through various forms of physical activity. As long as it is deemed safe to do so by public health officials, we will continue to offer recreational opportunities that are allowed under the Province's Reopening Framework, with proper protocols in place to prevent the spread of COVID-19. 

As the situation can change quickely due to sudden rise in cases, or potential increased exposure at recreational facilities, it may result in some facilities being recommended to close or hours/activities changing. We will keep you updated through this website and social media should any changes occur. 

Reopening of other facilities and programs

Reopening plans for various facilities and programs are being developed and reviewed based on key principles of safety first, value for money, and creating opportunities. Reopenings take into account health and safety protocols, staffing, and other facility considerations prior to being recommended and approved. 

Program registration credits and refunds

  • Staff will proceed to apply spring program registration credits. Clients who wish to request a refund instead of a credit to their account may call Community Services at 625-2227 or 684-3323.
    • If necessary, please leave a voicemail or send an email to with your contact information; staff will return your call. Important: Do not submit credit card information via voicemail or email. Refunds may take up to 3-4 weeks to process
    • Memberships will automatically be extended for the duration of the facility closure or remaining membership term as of March 17, 2020. Alternatively, clients may contact staff via telephone, 684-3323, to request a refund for the pro-rated, unexpired portion of their membership.

If you require additional details or clarification, please connect with staff Monday to Friday 8:30 a.m. to 4:30 p.m. using the information listed below. 

  • General Inquiries: 625-2351
  • Aquatics/Fitness Memberships: 684-3323
  • Event Tickets: 625-2929
  • Facility Rentals/Bookings: 625-2227
  • Ice Rentals/Bookings: 625-2434
  • Programs: 625-8463

Stay up to date with information from the City on COVID-19.

Virtual programming 

Please enjoy the free virtual programming included below with your family and loved ones - or on your own! - as we navigate these challenging times together. The linked content has been curated by Recreation & Culture Division staff, who cannot wait to reconnect with community members in-person once the emergency orders have been lifted. Until we can once again gather together, please enjoy the information and resources listed below – and feel free to connect with us via our social media pages!

 Arts & crafts
 Fitness, wellness & sport
 For adults & older adults
 For teens
 Get outside
 Music & film

Recreation activities and programs 

Get active in Thunder Bay with one of our many recreation activities. We have children and youth programs, activities for older adults and a variety of accessible activities. The City also hosts performances, exhibitions, festivals and events year-round.

Learn more about the recreation activities and programs offered by the City, including guidelines by age, and how to register. You can also check out The Key recreation guide to see what is happening each season. Looking for more things to do? Visit Thunder Bay also highlights what to see and do in the City as well as outdoor activities and adventures.

Recreation facilities

We have a variety of recreation facilities including community centres, pools, arenas, golf and older adult centres. Book or rent a facility for your next gathering or sporting event.

Exercise outdoors

Enjoy one of the many parks, campgrounds and conservation areas across the City. Explore one of our many trails, whether you're planning a hike, biking, or taking a walk with your family.

Arts, culture, and history

Thunder Bay is one of Canada's Cultural Capitals, a distinction awarded by the Government of Canada. Our City is rich in arts and culture. View our City art collection, discover the City's growing collection of public art, or take part in one of our Call to Artists competitions.

Baggage Building Arts Centre

Located in the historic freight shed at the waterfront, the Baggage Building Arts Centre is a hub for cultural exchange and collaboration. It's the creative heart of Prince Arthur's Landing, which fosters creative people and organizations year-round. View local artistic talent or sign up for a workshop and create your own art.

Explore the city

Learn more about what our city has to offer by exploring our Visit Thunder Bay tourism website.


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