The Personal Attendant for Leisure (PAL) Card is an identification card, which is issued to a person who has a disability. It allows the support person to enter a recreation facility for free. A support person can be a friend, family member or a paid worker.
Apply for your card
- Fill out the PAL Card application form, you can also pick up a copy at the Canada Games Complex or the Community Services Front Desk in Victoriaville.
- Two references from the disability community are needed. They could be a support worker, doctor, nurse, SSP, teacher, health professionals, Occupation Therapist, Recreation Therapist, a staff of an agency (CNIB, Autism Ontario) etc. They cannot be a family member.
- Email us application and a picture of yourself; or
- Send your application to our office - see our contact information below.
Who can apply
- A person with a disability
- A parent or spouse of someone with a disability
- An agency can apply on behalf of the person
Getting a picture
- Once your PAL Card is approved, we will need a picture of you.
- The picture needs to be a headshot with your face visible on a clean background with no hat or sunglasses.
- You can email us picture using the contact information below or have a picture taken at the Canada Games Complex or Victoriaville Civic Centre, Community Services front desk.
Where can I use my PAL Card?
The PAL Card is accepted at many recreation facilities in Thunder Bay. These include:
- All Recreation and Culture programs,
- Fort William Historical Park,
- Gyms,
- Swimming pools,
- Sports facilities and more!
Temporary PAL Cards
If you are waiting on surgery or if you were in an accident and are recovering, you can get a temporary PAL Card. The expiry dates on temporary PAL Cards are reviewed.
Contact Us
For Adults over 18 years old, please email jessy.bogacki@thunderbay.ca or call 807-684-3338
For Children and Youth under 18 years old, please email sarah.smart@thunderbay.ca or call 807-626-6565
If you require a PDF in an accessible format, please email our Municipal Accessibility Specialist.
Contact Us