Programs fill up quickly so register early! Recreation activities can be found in The Key recreation guide. The Recreation & Culture Division registers participants for City programs only. Registration is on a first-come basis.
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How to register for a program |
Register by phoneCall the "Registration Hotline" at 807-625-8463. Registration starts the Monday following the delivery of The Key and extra staff are available to cover the hotline for a few weeks at that time. If a registration agent is not available, your call will be forwarded to voice mail. Register in personThe Canada Games Complex, Churchill Pool, Volunteer Pool, Thunder Bay 55 Plus Centre and the Recreation & Culture Division take in-person registrations during normal hours of operation. Payments can be made by cash, cheque, money order or Visa™/MasterCard™.
Payment is required at the time of registration. To register you will need:
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Facilities that take in person registrations |
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The following facilities take in-person registration: Canada Games Complex 420 Winnipeg Ave. 807-684-3311 Hours: Everyday, 5:45am - 10:00pm
Recreation & Culture Division Victoriaville Civic Centre, Victoriaville Mall, 111 Syndicate Ave. S 807-625-2351 Hours: Monday to Friday, 8:30am - 4:30pm
Sir Winston Churchill Community Pool 130 Churchill Dr. 807-577-2538 Hours: Monday to Friday 6:00am - 8:00 pm, Saturday 9:00am - 7:30pm, Sunday 1:30 - 5:00pm
Thunder Bay 55 Plus Centre 700 River St. 807-684-3066 Hours: Monday to Thursday 8:30am - 9:00pm, Fridays 8:30am - 4:30pm, Saturdays 9:00am - 4:00pm, Sundays 12:00 - 4:00pm
Volunteer Pool 180 Martha St. 807-345-5143 Hours: Monday to Friday 6:00am - 8:00 pm, Saturday 9:00am - 7:30pm, Sunday 1:30 - 5:00pm |
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Services for people with a disability |
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Information and program support is provided to assist people with a disability to participate in recreation activities. For support for children and youth with disabilities, contact Junior Inclusion Services at 807-625-3220 or ssmart@thunderbay.ca For support for adults with disabilities, contact Inclusion Services at 807-684-3338 or dsmith@thunderbay.ca |
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Problems registering? |
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Registration is on a first-come basis. If you have problems registering, please contact the Systems Planning Coordinator at 807-625-2879. |
Satisfaction guaranteed
We sincerely hope that you enjoy our programs. If not completely satisfied, speak to the Supervisor of the program area BEFORE the second class to receive a FULL refund. Refunds granted after the second class are pro-rated. Medical certificates may be required. No refunds after mid-point of programs.
Confirmation of enrolment
If you receive your first choice in programs, you will not hear from us. Simply attend the first class. If your first choice is not available, we will contact you by telephone. Receipts will be available at the location of the first class/lesson.
Need help paying fees?
The Recreation & Culture Division has a policy to assist people who wish to participate in its instructional programs. If you require assistance with program fees, you must contact a supervisor at 807-625-2351 prior to submitting your registration form. This policy only applies to registered programs directly administered by the Recreation & Culture Division. Children may apply for program registration through PRO Kids, or call 807-625-3212.
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