Recreation facility closures due to COVID-19

City recreation and culture facilities and programs have been temporarily closed for an indefinite period as part of the City’s COVID-19 response.

Program and Service Impacts of Facility Closures
  • At this time, it is uncertain when the facilities will re-open and programs will resume. City Administration is committed to providing regular status updates via the media, social media, and the City’s website. 
  • Program Registration

    • Effective immediately, the Recreation & Culture Division’s spring session is cancelled and summer session registration is postponed for most programs until further notice.
    • Registration for Summer Camps and the Playgrounds Program begins June 23. Visit the Children & Youth section for details and course codes for registration.
    • Staff will proceed to apply program registration credits. Clients who wish to request a refund instead of a credit to their account may call Community Services at 625-2227 or 684-3323 on Tuesday, June 16, 2020 between 8:30 a.m. and 4:30 p.m. Outside of this date, please leave a voicemail or send an email,, with your contact information - staff will return your call. Important: Do not submit credit card information via voicemail or email. Refunds may take up to 3-4 weeks to process.
  • Memberships will automatically be extended for the duration of the facility closure or remaining membership term as of March 17, 2020. Alternatively, clients may contact staff via telephone, 684-3323, to request a refund for the pro-rated, unexpired portion of their membership.

If you require additional details or clarification, please connect with staff Monday to Friday 8:30 a.m. to 4:30 p.m. using the information listed below. 

General Inquiries: 625-2351

Aquatics/Fitness Memberships: 684-3323

Event Tickets: 625-2929

Facility Rentals/Bookings: 625-2227

Ice Rentals/Bookings: 625-2434

Programs: 625-2227

Stay up to date with information from the City on COVID-19.


Programs and activities

The Recreation & Culture Division's programs and staff promote personal health and well-being, while respecting the diverse needs of participants. Explore the programs by age, or the list of general interest activities for all ages.

Watch for your copy of The Key recreation guide, distributed four times a year, for details on community activities, programs and events!

Register for a program

Call 807-625-8463 to register for a program or visit our register for an activity page to learn more about the registration process.

Registration for Recreation & Culture Division programs listed in The Key recreation guide begin on the Monday following delivery of the guide to homes.

Programs by age

Children (5-12 years)

Youth (12-18 years)


Older adults (55+ years)

General community interest (all ages)

You can also explore our Visit Thunder Bay website which is full of great ideas for things to do in the city.

Book or rent a facility

Call or visit one of our many recreational facilities for more information.

Community recreation map

Looking for a program in your neighbourhood? Check out the Community Recreation Map for activities in your area.

Financial assistance for recreation

Need help paying registration fees? PRO Kids can help families who cannot afford community recreation activities.

Recreation and Facilities Master Plan

The Fit Together: Recreation and Facilities Master Plan was approved in 2017 and guides the planning of City recreation programs and facilities over the next 12-15 years.

Contact Us

Recreation, Culture & Child Care
Victoriaville Civic Centre
111 Syndicate Ave S.
Thunder Bay, ON, P7E 6S4
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