The City of Thunder Bay sits on the shore of Lake Superior, the world's largest freshwater lake. We promote wise water use through our discounts and rebates

Water meter readings and billing

Learn how to check your water meter readings and the different billing options you have available.

Drinking water

We strive to protect our drinking water and provide you with quality water through source water protection, backflow prevention and the Bare Point Water Treatment Plant.

Learn about how the City is Getting the Lead Out of your drinking water. 

Sewer and waste water

Our sewer and waste water system provides an essential service and protects the integrity of Lake Superior. Learn about your sewer connection, or how to report a sewer related problem.


Stormwater is the rain and melted snow that flows over land into our lakes and rivers. Learn how we track stormwater runoff and prevent flooding.


Contact Us