The City of Thunder Bay sits on the shore of Lake Superior, the world's largest freshwater lake. We promote wise water use through our discounts and rebates

Water meter readings and billing

Learn how to check your water meter readings and the different billing options you have available.

Drinking water

We strive to protect our drinking water and provide you with quality water through source water protection, backflow prevention and the Bare Point Water Treatment Plant.

Learn about lead in drinking water and how the City made a drinking water system change to reduce lead levels at the tap. 

Sewer and wastewater

Our sewer and wastewater system provides an essential service and protects the integrity of Lake Superior. Learn about your sewer connection, or how to report a sewer related problem.

The City also conducts smoke testing, which is a safe, quick way to find areas of the sewer system that need updating.


Stormwater is the rain and melted snow that flows over land into our lakes and rivers. Learn how we track stormwater runoff and prevent flooding.

Clean Water Wastewater Fund (CWWF)

The Clean Water Wastewater Fund (CWWF) is a federal program designed to accelerate short-term community investments, while supporting the rehabilitation and modernization of drinking water, wastewater & storm water infrastructure, and the planning and design of future facilities and upgrades to existing systems.

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