By-reservation transit service - Route 4

Beginning Monday, April 6, 2020, Route 4 evening service hours will be suspended, and replaced with a dedicated by-reservation evening transit service.

Riders will be required to request their travel arrangements at least one (1) day prior to their trip.

Please contact Thunder Bay Transit’s LIFT+ booking line between 10:00 a.m. and 4:00 p.m. at 345-0777 at least one (1) day prior to your trip to book a reservation.

To allow for physical distancing, vans will carry a maximum of three customers at a time. Due to reduced seating capacity and fluctuating service demands, trips may be limited based on the availability of vans and may be subject to drop off/pick up time adjustments. Seat belts must be worn on all LIFT+ vans.

Help protect drivers and riders

Members of the public are being reminded:

  • use transit for essential trips only (essential workplaces, medical appointments and grocery shopping) 
  • travel directly to your essential destination, do not make unnecessary stops
  • do not use transit if you are feeling unwell
  • board from the back of the bus unless you require the front doors/ramp for accessibility
  • the seats directly behind the bus operator's compartment are not in service
  • practice physical distancing on board the bus
    • stay behind the yellow line
    • maintain a minimum 1-2 metre distance from other riders (2 metres being preferred)

We thank you for your help in stopping the spread of COVID-19 while we continue to operate this essential service for those that need it.

Questions? Call the Thunder Bay Transit customer service line at 684-3744.

Find more COVID-19 City updates.

As they become available, all service changes will be updated on Nextlift.

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