Red River Road Detours Summer 2020

Red River Road will be closed between Cumberland and Court Street effective Monday June 29, 2020 until September 30, 2020 to support Waterfront District StrEATery. 

All Transit buses that service Red River Road between Court Street and Cumberland Street will detour using Court Street to Camelot Street. 

Stop 1312- Red River & Court will be relocated to Court st, 35 m north of Red River Rd. & Court St. intersection.

Stop 1355- Red River & St. Paul will be out of service.

Transit service changes due to COVID-19

Transit is temporarily not collecting fares or paper transfers due to COVID-19 to protect the health and safety of bus operators and riders. The following service changes are being implemented until further notice.

Routes and Schedules

Beginning Monday, April 6, 2020 Thunder Bay Transit will operate on an enhanced Sunday service schedule that will maintain early morning start times on all routes six days per week, Monday – Saturday.

Routes will be reduced to approximately 45-minute service frequency and will operate from 6:00 a.m. – 11:00 p.m. with the following exceptions:

  • Route 4 will operate Monday – Friday 6:30 a.m. – 6:00 p.m. and Saturday 7:00 a.m. - 6:00 p.m.
  • Route 6 will resume on Tuesday, May 5 to Fort William First Nation for trips departing from Frederica and Brown between 8:48 am - 3:03 pm only 
  • Route 12 will operate Monday – Saturday 6:20 a.m. – 7:00 p.m.
  • Route 16 will operate Monday – Saturday 6:20 a.m. – 6:00 p.m.

There are no changes to Sunday/Holiday Schedules unless routes are listed above as suspended.

2020 Summer Service to Chippewa Park is suspended until further notice

The City’s decision to reduce transit hours and frequency is being done in an effort to be vigilant in the City’s response and planning related to declining ridership due to COVID-19. Changes are also being implemented in order to create flexibility to re-allocate additional resources to some of Thunder Bay Transit’s busier routes.

LIFT+ specialized service is not affected by these changes.

By-reservation transit service - Route 4

Route 4 evening service hours will be suspended. Beginning Monday, April 6, 2020, Thunder Bay Transit will deliver dedicated by-reservation evening transit service to help workers who normally rely on Route 4 to get to and from essential workplaces as identified in the list of essential workplaces by the Province of Ontario, such as healthcare and the supply of critical products.

The service will operate using LIFT+ specialized vans with pick-up times between 6:30 p.m. - 10:45 p.m. Monday - Saturday.

Riders will be required to request their travel arrangements at least one (1) day prior to their trip. Reservations will be accepted starting Sunday, April 5, 2020.

Please contact Thunder Bay Transit’s LIFT+ booking line between 10:00 a.m. and 4:00 p.m. at 345-0777. The booking process will confirm that travel is to and/or from work at an essential employer and identify any accessibility requirements.

To allow for physical distancing, vans will carry a maximum of three customers at a time. Due to reduced seating capacity and fluctuating service demands, trips may be limited based on the availability of vans and may be subject to drop off/pick up time adjustments. Seat belts must be worn on all LIFT+ vans.

Help protect drivers and riders

Members of the public are being reminded:

  • use transit for essential trips only (essential workplaces, medical appointments and grocery shopping) 
  • travel directly to your essential destination, do not make unnecessary stops
  • do not use transit if you are feeling unwell
  • board from the back of the bus unless you require the front doors/ramp for accessibility
  • the seats directly behind the bus operator's compartment are not in service
  • practice physical distancing on board the bus
    • stay behind the yellow line
    • maintain a minimum 1-2 metre distance from other riders (2 metres being preferred)

We thank you for your help in stopping the spread of COVID-19 while we continue to operate this essential service for those that need it.

Questions? Call the Thunder Bay Transit customer service line at 684-3744.

For more City updates, please visit www.thunderbay.ca/coronavirus 

As they become available, all service changes will be updated on Nextlift.

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