Due to COVID-19, the Revenue and Cashiers Offices are not currently open for in-person visits.

 Payment options
  •  Due to the closure of the Victoriaville civic centre payments cannot be made in-person.
  • Property taxes & water bills:  can be paid on-line, by telephone banking, on-line with your credit card (plastiq.com - a service fee applies), in person at your bank, or by mailing a cheque to City of Thunder Bay, PO BOX 800, Thunder Bay ON P7C 5K4  
  • Accounts receivable invoices: can be paid by mailing a cheque to City of Thunder Bay, PO BOX 800, Thunder Bay ON P7C 5K4
  • To cancel pre-authorized withdrawals, please contact the City by email at taxandwater@thunderbay.ca with your name and address of the property. 

 Property taxes are calculated using the Current Value Assessment of a property, as determined by the Municipal Property Assessment Corporation (MPAC), and multiplying it by the combined municipal and education rates for the applicable class of property.

An interim and final bill is issued each year for every property. Supplemental bills are issued for new buildings, changes in your property's assessed value and other cases. Supplemental bills can be for the current year and up to the last two years.

Balances and updates

Call us for an account balance (807) 625-2255;  Monday - Friday, 8:30 am - 4:30 pm

For address updates please submit a change of address form.

Property tax reminders

Sign-up to receive property tax reminders by phone, text or email for your tax bills.

Payment options

  • Pay online, or by telephone banking (often no fee) - Thunder Bay property taxes will appear as a registered biller. Your 17 digit roll number is your account number. Search "Thunder Bay and select "property taxes".
  • Sign up for automatic withdrawal from your chequing account - To cancel pre-authorized withdrawals, please contact the City by email at taxandwater@thunderbay.ca with your name and address of the property.
  • Pay online with your credit card with Plastiq.com (fee applies) Search "Thunder Bay" and select property taxes. Your 17 digit roll number is your account number.
  • Pay in person 8:30 am to 4:30 pm, Monday to Friday at Cashiers, located in the Victoriaville Civic Centre, 1st Floor in Victoriaville Mall
  • Pay in person at the bank (not available at all financial institutions)
  • Leave a cheque in the Payment Drop Box at Victoriaville Mall, outside the Civic Centre on the Food Court side
  • epost Internet Services (supplementary bills will only be sent by regular mail)
  • Mail a cheque to: City of Thunder Bay, PO BOX 800, Thunder Bay ON P7C 5K4  (cheque must be received by the due date to avoid penalty)

Tax guides for due dates, classes and more

Apply for tax rebates, adjustments and credits

Learn more on our Discounts and Rebates page.

Other information

Assessment appeals

The Municipal Property Assessment Corporation (MPAC) classifies all properties in Ontario under the Assessment Act and regulations established by the Provincial Government.

You can contact MPAC at 1 (866) 296-6722 to get information on your Property Assessment Notice, verify details about your property or file a free Request for Reconsideration (RfR). The due date to file a RfR with MPAC is printed on your Property Assessment Notice.

The Assessment Review Board (ARB) handles appeals on property assessments and classification. The ARB can be contacted at (416) 212-6349 or toll free at 1 (866) 448-2248.

Buying or selling your home

The Property Tax and Water Billing Questions and Answers guide will help you with frequently asked questions when you are buying or selling a home.

Past year tax rates

Past year tax rates are available from the year 2000.

Penalties and charges

All payments must be received by the City by the due date to avoid penalty. Penalties will not be cancelled if you did not receive your bill.

You will be charged a late payment penalty of 1.25% on your outstanding balance if your bill is not paid by the due date and on the first day of every month on any outstanding balance.

The Not Sufficient Funds (NSF) fee is $40.

Tax certificates

Complete a tax certificate form and include payment of $60.00. For more information please call 625-2255.

Tax sale properties

 

 

There will be no tax sale in 2020 due to the implications of COVID-19.  The next tax sale is scheduled for March 2021.

  

If you require a PDF in an accessible format, contact our Municipal Accessibility Specialist.

 

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