Visitor Pre-Screening
At this time, indoor visits at Pioneer Ridge and Jasper Place are being reintroduced, and outdoor visits are continuing in the designation outdoor visiting area. Prior to each visit, the visitor must pass an active screening questionnaire, either using the follwoing pre-screening tools, or be screened by home staff onsite (do not come if experiencing any health symptoms). The screening must be completed the day of the visit and no earlier.

Pioneer Ridge:
For OUTSIDE visits                                          For INSIDE visits

Jasper Place:
For OUTSIDE visits                                          For INSIDE visits

Pioneer Ridge & Jasper Place:
The Provincial Government has announced a staged plan for resuming visits at Long Term Care Homes which includes strict rules and requirements. Pioneer Ridge and Jasper Place have put in place all the necessary health and safety protocols so visits are done safely without jeopardizing anyone's health. The well-being of residents and tenants remains the top priority. Families are contacted as soon as we are informed when we can move to the next stage.

Thank you for your patience as we work to reunite families safely.Arrangements can be made for Facetime or window visits by calling Pioneer Ridge at 684-3956 or Jasper Place at 684-2928. The day of your visit, you can use the online pre-screeing tool above.

We discourage items coming in and out of the buildings; only essential items for the health & well-being of our tenants and residents can be picked-up or dropped off. Contact Pioneer Ridge: 630-5253 or Jasper Place: 684-2990 to make arrangements. 

For more information on COVID-19, visit 

Welcome to Pioneer RidgePioneer Ridge - a place to live well

Pioneer Ridge the name reflects our respect for the founders of our city. It honours the people who had the strength of character and the commitment to build a home for their families and carve a livelihood from the land.

At Pioneer Ridge, we strive to maintain each person's individuality and encourage independence through quality nursing care, life enrichment programs, balanced nutrition, and social and spiritual opportunities. Our facility has 150 Long Term Care beds.

Designed for innovative care                Butterfly Memory Garden

Many special features have been built into Pioneer Ridge, including:

  • One Home Area specially designed for residents with cognitive challenges, Alzheimer's disease and other related dementias
  • A kitchen with the capacity to prepare 2,000 meals a day
  • A state of the art fire protection and detection system
  • A smoke-free environment
  • Two therapeutic parks enclosed in a secure area for enjoying the outdoors with access from the first level 
  • A link to Jasper Place Supportive Housing complex through an enclosed access hall from the Upper Home Area
  • 45 space junior day care centre (operated by the City of Thunder Bay)
  • Four resident care floors
  • Hair care area for men & women
  • Restorative care/rehabilitation area equipped to help you maintain or improve functional abilities
  • Coffee shop for visitors
  • Auditorium
  • MSE Snoezelen Room on Home Area 1 (accessible for all residents)
  • Resident laundry area

Tours available by appointment only Monday to Friday 8:30 am to 4:30 pm. Please call (807) 684-3085 to book.


Pioneer Ridge BPSO spotlight organization

With its goal to continue to expand on its quality improvement journey, Pioneer Ridge sought the opportunity to partner with RNAO in the LTC-BPSO program by submitting a proposal to become a Best Practice Spotlight Organization candidate in December 2014. Pioneer Ridge was successful, beginning its candidacy in April 2015. In April 2018 after 3 years of hard work and dedication, Pioneer Ridge completed all requirements and proudly attained designation as a Best Practice Spotlight Organization. Through this partnership with RNAO, Pioneer Ridge will continue to promote quality resident care by integrating evidence-based practices.

Pioneer Ridge - A Best Practice Spotlight Organization

HVAC upgrades

Pioneer Ridge Long-Term Care Home is upgrading its HVAC. This work has been funded by the Governments of Canada and Ontario. 

Investing in Canada - Federal Government Logo  Ontario Builds logo

Contact us

If you have any questions, contact us:

  • Business Office: Tel: (807) 684-3910 or Fax: (807) 684-3916

If you require a PDF in an accessible format, email our Municipal Accessibility Specialist.

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