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Eric Todd
Superintendent, EMS City Operations
105 Junot Ave. S.
Thunder Bay, ON, P7B 4X6
807-625-4603 | 807-625-4614
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City of Thunder Bay
500 Donald Street E.
P.O. Box 800
Thunder Bay, ON P7C 5K4
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Monday - Friday: 8:30 am - 4:30 pm
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TTY: (807) 622-2225
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(807) 625-2195
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Canada Post Potential Service Disruption
Canada Post Strike – Payment and Invoice Processing Updates Canada Post remains in a potential strike position, which has the possibility of impacting our ability to process mail and payments in a timely manner. In light of this, we want to ensure that our suppliers and vendors can continue to submit their invoices and receive payments without unnecessary delays.
Here are the key actions we recommend in the event of a strike:
Invoice Submission: Suppliers should send invoices via email to ctbpayables@thunderbay.ca
Payment Method: Electronic Funds Transfer (EFT) is the preferred and most reliable method for payments during this period. We strongly encourage all vendors to apply for EFT Payments to avoid delays: If you are not already enrolled, please email EFT@thunderbay.ca to receive an application form or for further questions. This email will be actively monitored for the duration of the strike.
Cheque Payments: Expect delays in payment if your payment method is cheque. Cheques will be available for pick up at City Hall for suppliers who are unable to sign up for electronic funds transfer. Please email EFT@thunderbay.ca to schedule pick up or with any questions.
Thank you for your patience during this time, we will do our best to address all concerns in a timely manner.