Pay an Invoice from the City
If you receive an invoice from the City of Thunder Bay, we offer several payment options:
- Mail a cheque to: City of Thunder Bay, PO BOX 800, Thunder Bay ON P7C 5K4 (cheque must be received by the due date to avoid penalty)
- Pay online with Credit Card, Interac e-Transfer, PayPal, or through Canada Post with the third-party provider PaySimply (additional fee applies). Your 5-digit customer account is your account number.
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Pay through your online banking, often with no charge. Thunder Bay Accounts Receivable will appear as a registered payee. Your 5-digit customer account is your account number. Search “Thunder Bay” and select “Accounts Receivable” or “AR”.
- Leave a Cheque in the Payment Drop-off Box located at 34 Cumberland St N (St. Paul St side of the building).
Payment Policies
Amounts stated on your invoice are payable by the due date. Outstanding balances are subject to a compounded annual interest rate of 16.075% (1.25% per month). Interest accrues daily from the due date on each invoice until the account is paid in full. Your account is credited when payment is received by our office. A $45.00 fee will be charged for any NSF or returned cheques.
For more information on Accounts Receivable, please call 807-625-8150.
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