City Council passes municipal by-laws under authority granted from the Province of Ontario. Municipal Enforcement Services Officers are appointed under authority of the Police Services Act and are tasked with enforcing these by-laws to better serve our community. By-laws are regularly updated so it is important to check before you report a violation.


To report a by-law related compliance issue, including domestic pet control, please contact Municipal Enforcement Services any time at 807-577-MLEO (6536) or submit your complaint online.

Submit A By-law Complaint


Our office hours are Monday through Friday from 8:30 am until 4:30 pm, but Officers work longer hours 7-days/week and will respond to calls based on a priority basis.

The municipal dog pound operates regular office hours weekdays but is also available by appointment on Saturdays and Stat Holidays; closed Sundays.

Online by-laws & policies

You can find many of the City's By-laws online.

View our searchable Corporate Policy Database to learn about the City's policies.

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