The Thunder Bay website follows accessibility guidelines to ensure that access to City information is available to all. We are committed to creating an accessible online environment. The website's goal is to meet W3C Web Content Accessibility Guidelines 2.0 Level AA.

We make it a priority to provide information in an accessible format, however, we realize that not all posted information will meet everyone's needs. If further assistance is required, please contact our Municipal Accessibility Specialist.

Accessible features of this website

Accessible features include:

  • Site designed and developed to WCAG 2.0 Level AA requirements
  • Text Resizing on content pages using the AAA in the upper right hand corner of each webpage that enables you to increase and decrease font size. If you continue to click on the large A the font size will continue to increase.
  • Compatible with JAWS, NVDA, ZoomText, and any other assistive technology that follows the W3C web standards
  • Site designed using cascading style sheets, allowing for user-defined stylesheets to override default styling
  • Colour Contrast - all colours checked for contrast/ability to easily read
  • All functionality accessible via keyboard only
  • "Skip to Content" link to facilitate keyboard navigation
  • Keyboard focus outline
  • Pages organized using headings
  • Ability to pause rotating content (e.g., rotating homepage banners)
  • Alt text on images
  • Title text on links

Tips for enhancing the accessibility of this website

This section provides suggestions for modifications you may make in your operating system and browser to help access this website.

Browsers:

Safari Operating Systems:

If you are having difficulty using adaptive technology with any of our webpages or have questions regarding the accessibility of our website, please contact our webmaster.

Contact Us