Arranging for a ride home after socializing is a smart choice, but before getting into a taxi or rideshare vehicle, make sure the driver and vehicle are both properly licensed for the job.

Licensing and Enforcement is aware of people posing as legitimate taxi companies online, operating through social media channels and messaging services. Licensing and Enforcement is aware of an unlicenced rideshare, where the customer was assaulted and robbed by the vehicle operator and another passenger.

Licensed taxi and rideshare companies are required to have drivers who are properly insured, have their driving records examined and undergo a criminal reference check. A licensed taxi or rideshare vehicle undergoes safety checks and is properly insured. All professional drivers and vehicles have a city-issued license on hand that can be shown upon request.

Drivers caught operating a vehicle for hire business without the proper licensing can face a fine starting at $500, with a maximum penalty of $100,000. Continuing with business, when ordered to cease operations, can bring a penalty of $10,000 per day.

“Public safety in taxi and ridesharing operations is one of our biggest priorities,” said Adam Carruthers, Supervisor – Municipal Enforcement Services. “We want to make sure that everyone who gets into a vehicle for a ride, can get to their destination safely.”

Currently, there are two licensed taxi companies in Thunder Bay, one rideshare platform, and several other specialty licensed vehicle-for-hire services.

Complaints about unlicensed taxis and rideshare services can be directed to Municipal Enforcement Services by calling 807-577-MLEO (6536) or submitting a complaint online at www.thunderbay.ca/bylaw