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City Launches New Neighbourhood Services Map

Posted on Wednesday, October 15, 2025 12:17 PM

The City of Thunder Bay has launched a new Neighbourhood Services Map, an online interactive tool that helps residents, visitors, and businesses easily find City services, facilities, and community points of interest.

The map brings together a wide range of information into one easy-to-use platform. Users can search by address or zoom in on their neighbourhood to explore nearby amenities such as pools, splash pads, community centres, outdoor rinks, and off-leash dog parks.

“This project is part...

Arts & Heritage Awards logo

Thunder Bay Arts & Heritage Awards Oct. 23

Posted on Friday, October 10, 2025 09:24 AM

The City of Thunder Bay is proud to announce the 2025 Arts & Heritage Awards, taking place on Thursday, Oct 23, at Magnus Theatre. The event, last held in 2019, celebrates the achievements of local artists, cultural professionals, historians, organizations, and supporters. 

This year features an exciting addition - a new award design created especially for the 2025 ceremony by local artists Callen Retter and Robin Gathercole. Selected by a jury, the design draws inspiration from Thunder Bay’s...

Water bills will be issued as scheduled despite Canada Post strike

Posted on Wednesday, October 08, 2025 02:08 PM

The City of Thunder Bay is reminding all Section 3 water billing customers, which includes the Westfort, East End, Parkdale, Arthur St, Victoria Ave and 25th Side Road areas, that water bills will still be issued the week of October 13, as scheduled, despite the ongoing Canada Post strike.

Customers are advised that bill due dates remain in effect, and payment is expected on or before the due date – November 14, 2025. Section 3 residents submitted meter readings in September.

To avoid delays,...

fall leaves, kraft bag and rake

First of Two Fall Leaf & Yard Waste Curbside Collections Begins Next Week

Posted on Thursday, October 02, 2025 12:20 PM

This Fall there will be two Leaf & Yard Waste curbside collection periods. The first will begin next week, taking place between Oct. 7 and 17, and the second will take place between Nov. 4 and 14 - on residents’ regular recycling days.

“Having two Fall collections gives residents more flexibility and convenience,” said Jason Sherband, Manager of Solid Waste & Recycling Services. “We’ve had good weather so far this Fall for yard cleanups. Many residents are ready to put some of their yard waste...

City of Thunder Bay Introduces E-Billing for Water Accounts

Posted on Wednesday, October 01, 2025 03:16 PM

Taking a step forward in modernizing service delivery and enhancing customer service, the City of Thunder Bay is pleased to announce the launch of e-billing for water account customers.

Customers who opt for e-billing will receive their water bills directly via email, ensuring timely and uninterrupted delivery.

This initiative is part of the City of Thunder Bay’s ongoing Digital Strategy to expand online services.

Sign-Up for E-Billing by visiting www.thunderbay.ca/waterbilling. The 8-digit account...