COVID-19: Update on City of Thunder Bay Services

Posted On Friday March 13, 2020

The City continues to closely monitor developments related to COVID-19 and will provide regular updates on affected City services.

Affected City Services:

Pioneer Ridge Long-Term Care and Senior Services & Jasper Place Support Services Program

  • Active screening by staff is taking place at the facility entrances. If visitors exhibit symptoms or have travelled to affected areas, they cannot visit at this time.
  • Visitation hours have been reduced, limited to between 9 am to 6 pm.
  • Visitation is limited to one visitor at a time and it is recommended that they only visit their own loved one.
  • Some programs have been canceled including the intergenerational programs.
  • Enhanced environmental cleaning and assessment protocols are in place.

Ogden and Woodcrest Daycare Centres

  • All Child Care Centres housed in Lakehead Public Schools will be closed during the period of March 14 – April 5. This is in accordance with the Provincial Ministerial Order to close schools during this time.


  • Postponing tours of the Bare Point Water Treatment Plant effective immediately until further notice.
  • No crossing guard services in conjunction with school closures.

Unaffected City Services:  

The Medical Officer of Health, Dr. Janet DeMille, has not recommended the City take immediate action to close City facilities or cancel programming. Should circumstances change, notice will be provided. The City will be in ongoing communications with the Medical Officer of Health to get her latest recommendations.

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Contact:       Jodi Wright, Communications Specialist, 625-2438,

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