Key service changes

Read latest City news

Regular updates will be provided on City of Thunder Bay services. Read the media releases issued below, or subscribe to City News at

Latest update:

Read All City COVID-19 Releases



Watch Mayor's community video addresses

Latest update: Oct. 7 - With Thanksgiving and flu season coming up, Mayor Mauro reminds residents to continue to stay vigilant and take the necessary public health measures to prevent the spread of COVID-19 in our region.

Watch All Updates from the Mayor

Mayor Mauro addresses the community regarding the COVID-19 situation. Select the date to watch the video.

Sept. 22 - Mayor Mauro talks about some of the City facilities that are re-opening, and reminds residents to continue to follow all public health guidelines.
Sept. 4 - Mayor Mauro thanks residents for their diligence in helping prevent the spread of Covid in our Community.
August 18 - Mayor Mauro talks about the recent announcement from the Federal and Provincial governments giving the City of Thunder Bay nearly $9.4 million in Federal-Provincial ‘Safe Restart’ funding to assist with COVID-19 pressures.
July 30 - Mayor Mauro discusses the plans to reopen more services and facilities as part of the Province’s Stage Three of re-opening, and reminds the public who enter or remain in an enclosed public space to wear a mask or face covering.
July 7 - To protect municipal services, Mayor Mauro is joining municipalities across the province in urging the provincial and federal governments to help cover lost revenue and additional costs caused by the COVID-19 crisis.
 June 30 - Mayor Mauro talks about supporting local business during the pandemic.
June 10 - Mayor Mauro talks about the announcement from the Province that the Thunder Bay District can proceed with the next phase of reopening plans.
June 4 - Due to the Province’s Emergency Orders and uncertainty about health and safety, Mayor Mauro talks about the summer programs and services that will no longer be viable.
May 26 - Mayor Mauro reminds residents that while the transition to re-open amenities is very important for our economy and access to the activities we enjoy, we must continue to be vigilant in terms of ensuring our own safety and the safety of others.
May 21 - Mayor Mauro provides details on the City outdoor recreational amenities that are opening back after the Province announced amendments to the Emergency Order.
May 12 - Mayor Bill Mauro and Eric Zakrewski, Chief Executive Officer of the Thunder Bay Community Economic Development Commission, answered questions about economic recovery in Thunder Bay, re-opening the economy, and how the City can help businesses in these unprecedented times.
May 7 - Mayor Mauro extends his thanks to residents and organizations for their time and efforts in the community.
April 30 - Mayor Mauro thanks the local business community.
April 24 - Mayor discusses the rationale around declaring an emergency in the City.
April 21 - Virtual Town Hall with Mayor Bill Mauro & Dr. Janet DeMille, Medical Officer of Health
April 16 - Mayor talks about the work being done to help the City's vulnerable population.
April 14 - Mayor talks about safety in City facilities and services.
April 7 - Community address with Mayor Bill Mauro
April 5 - Community Address with Mayor Bill Mauro
April 3 - Community Address with Mayor Bill Mauro 
March 31 - Community Address with Mayor Bill Mauro
March 28 - Community Address with Mayor Bill Mauro
March 26 - Statement on Community Impact

Norm Gale, City Manager; Dr. Janet DeMille, Medical Officer of Health; and Dr. Stewart Kennedy, COVID-19 Incident Manager, Thunder Bay Regional Health Sciences Centre provide statements addressing the impact of the community and residents.



 March 20 - Community Situation Report

Community Situation Report with the Thunder Bay Regional Health Sciences Centre and the City of Thunder Bay.



 March 16 - City of Thunder Bay COVID-19 Update

Update on City of Thunder Bay’s Response to COVID-19.





Employee spotlight during COVID-19

This week's spotlight: Brandon Smith, Fire Prevention Officer wth Thunder Bay Fire Rescue. Read Brandon's Full Employee Spotlight 

City of Thunder Bay employees who provide essential services are working on the front lines and behind the scenes trying to navigate the ever-changing work environment to deliver vital City services during these unprecedented times. The City has developed an Employee Spotlight Series, to highlight the great work staff are doing during these difficult times and describe what it's like working during the COVID-19 Pandemic. 

In recognition of the dedicated work by all City of Thunder Bay employees during the pandemic, City Council and senior management would like to say thank you. Please watch this video message:

Watch: Dear City Employees - Thank you
City Employees Continue to Serve Residents During COVID-19


Town hall Q&As

The City has hosted two virutal town hall events, May 12 and April 21, to give residents the opportunity to ask live questions of Mayor Bill Mauro and other senior officials. Town hall guests have included Dr. Janet DeMille, Medical Officer of Health (April 21 town hall), and Eric Zakrewski, Chief Executive Officer of the Thunder Bay Community Economic Development Commission (May 12 town hall). Read the most frequently asked questions and watch recordings of the town halls.


Changes to City Council meetings

March 23 City Council Meeting

On March 25, a by-law was passed to allow members of City Council to participate and vote at meetings electronically during this emergency situation.

The Municipal Act previously allowed for Members of Council to participate in meetings electronically, but they were not included in quorum and were not entitled to vote. The amendment passed by the Province of Ontario on March 19, 2020, allows for any member participating electronically to be counted toward quorum and have their vote count only when a state of emergency has been declared. Under the provision in the amendment, a Special Committee of the Whole meeting took place on March 25, to pass the necessary changes to the Procedural By-law to allow electronic participation. Councillors Johnson and McKinnon participated in the March 25, meeting electronically.

Learn more about Thunder Bay City Council


Supporting the community response fundCommunity Respond Fund Image

The United Way of Thunder Bay and the Thunder Bay Community Foundation have established a COVID-19 Community Response Fund. Donations to the fund will support local non-profits helping those at high risk throughout this crisis. Those who would like to help can donate to the fund through either the United Way or the Thunder Bay Community Foundation. Non-profit agencies may learn more about this Grant opportunity at: 

COVID-19 self-assessment

If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use this self-assessment to help determine if you need to seek further care. 

Take the COVID-19 Self Assesment

COVID-19 resources 

COVID-19 Resource Directory for Service Providers 

The COVID-19 Resource Directory for Service Providers is a compilation of some regional, provincial and national COVID-19-related resources for service providers. The directory provides resources and links on the following sectors: health, mental health, housing, justice, crime prevention, trauma, technology, food security, finances, harm reduction, and newcomers/refugees, as well as tips for working remotely and online learning courses.  

For additional information on local agencies, use 211 Ontario North to find the agency of interest and link to their website. Several agencies in Thunder Bay have dedicated COVID-19 pages outlining service continuations, disruptions and/or suspensions. For City of Thunder Bay service information visit

Thank you to the following participating organizations for the ongoing development of the COVID-19 Resource Directory: Crime Prevention Thunder Bay, Thunder Bay Drug Strategy, Canadian Mental Health Association, Lakehead Social Planning Council, Human Services & Justice Coordinating Committee, Centre for Addiction and Mental Health and 211 Ontario North.


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