Impacts to City services following new provincial regulations (Jan.5)

Effective Wednesday, Jan. 5 at 12:01 am, the province will return to the modified version of Step Two of the Roadmap to Reopen for at least 21 days (until January 26), impacting City services and recreation facilities. See full media release.

The following facilities will close effective Wednesday, Jan. 5 at 12:01 am:

  • Canada Games Complex
  • Volunteer Pool (Churchill Pool has remained closed under renovation)
  • Arenas: Fort William Gardens, Neebing, Delaney, Port Arthur, Grandview, Current River
  • FWG Box Office will reopen Monday Jan. 10 for regular hours - 10:30 am - 2:30 pm Monday to Friday
  • Older Adult Centres: 55 Plus Centre and West Arthur. Take-out food service (curbside pick-up) will continue for River Street café: 11 am – 2 pm, Monday to Friday
  • Community Centres: West Thunder, Current River, North End, Oliver Road, North McIntyre, Jumbo Gardens, South Neebing, Vale, Vickers Heights, West Arthur (includes volunteer-board operated community centres)
  • Kinsmen Youth Centre
  • Youth Inclusion Program indoor sites and new client referrals
  • Baggage Building Arts Centre (Remained closed after holiday break)
  • Water Garden Pavilion (Prince Arthur’s Landing rink will remain open)
  • Centennial Botanical Conservatory

City programs and services during COVID-19

For a detailed list of city services, electronic services, information, and a list of phone numbers to make appointment bookings, visit the city’s online directory at:

A-Z City Service Directory

Latest COVID-19 media releases

See the latest news on City of Thunder Bay services. Subscribe to City News at

2021 COVID-19 Media Releases

December 2021


October 2021


September 2021


August 2021

- no COVID-19 updates issued -


July 2021


June 2021


May 2021


April 2021


March 2021


February 2021

January 2021

2020 COVID-19 Media Releases

December 2020


November 2020


October 2020

- no COVID-19 updates issued -


September 2020


August 2020


July 2020


June 2020


May 2020


April 2020


March 2020


Watch Mayor's community video addresses

Dec. 3, 2021 - Mayor Mauro urges caution in the community as cases rise and a new variant is detected. With cooler temperatures here, he reminds residents to continue following public health guidelines and be careful with indoor gatherings. 

View Updates from the Mayor

Aug. 24, 2021 - Mayor Mauro thanks the community for the continued efforts in helping stop the spread of COVID-19, and urges residents to continue following public health guidelines as a possible fourth wave looms.

Mayor Mauro addresses the community regarding the COVID-19 situation. 


Jan. 29, 2021 - Mayor Mauro urges caution and vigilance as cases continue to rise in our community.


View Mayor's Messages from 2020


COVID-19 resources 

Employee spotlight during COVID-19

This month's spotlight: Dr. Ian Morgan, Chief Chemist  

Read our Employee Spotlight 


City of Thunder Bay employees who provide essential services are working on the front lines and behind the scenes trying to navigate the ever-changing work environment to deliver vital City services during these unprecedented times. The City has developed an Employee Spotlight Series, to highlight the great work staff are doing during these difficult times and describe what it's like working during the COVID-19 Pandemic. 

In recognition of the dedicated work by all City of Thunder Bay employees during the pandemic, City Council and senior management would like to say thank you. Please watch this video message:

Watch: Dear City Employees - Thank you
City Employees Continue to Serve Residents During COVID-19

COVID-19 resource directory for service providers 

The COVID-19 Resource Directory for Service Providers is a compilation of some regional, provincial and national COVID-19-related resources for service providers. The directory provides resources and links on the following sectors: health, mental health, housing, justice, crime prevention, trauma, technology, food security, finances, harm reduction, and newcomers/refugees, as well as tips for working remotely and online learning courses.  

For additional information on local agencies, use 211 Ontario North to find the agency of interest and link to their website. Thank you to the following participating organizations for the ongoing development of the COVID-19 Resource Directory: Community Safety & Well-Being Thunder Bay, Thunder Bay Drug Strategy, Canadian Mental Health Association, Lakehead Social Planning Council, Human Services & Justice Coordinating Committee, Centre for Addiction and Mental Health and 211 Ontario North.

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