Key service changes

  • Most City facilities, including playgrounds, remain temporarily closed though some Parks amenities such as sports fields, off-leash dog parks and benches, are re-opening following inspections. Signage will be adjusted as amenities are reopened. At all reopened sites physical distancing of two metres must be followed and if an area is crowded please return at another time.
  • Use the A-Z Service Directory for the most up-to-date listings of City Services during COVID-19, and find City contacts for information & essential service appointment bookings.
  • All Council meetings will be virtual.
  • Read Financial Relief Information for those impacted by COVID-19.

Watch Mayor's community video addresses

Latest update: May 26 - Mayor Mauro reminds residents that while the transition to re-open amenities is very important for our economy and access to the activities we enjoy, we must continue to be vigilant in terms of ensuring our own safety and the safety of others.

Watch All Updates from the Mayor

Mayor Mauro addresses the community regarding the COVID-19 situation. Select the date to watch the video.

May 21 - Mayor Mauro provides details on the City outdoor recreational amenities that are opening back after the Province announced amendments to the Emergency Order.
May 12 - Mayor Bill Mauro and Eric Zakrewski, Chief Executive Officer of the Thunder Bay Community Economic Development Commission, answered questions about economic recovery in Thunder Bay, re-opening the economy, and how the City can help businesses in these unprecedented times.
 
May 7 - Mayor Mauro extends his thanks to residents and organizations for their time and efforts in the community.
April 30 - Mayor Mauro thanks the local business community.
April 24 - Mayor discusses the rationale around declaring an emergency in the City.
April 21 - Virtual Town Hall with Mayor Bill Mauro & Dr. Janet DeMille, Medical Officer of Health
April 16 - Mayor talks about the work being done to help the City's vulnerable population.
April 14 - Mayor talks about safety in City facilities and services.
April 7 - Community address with Mayor Bill Mauro
April 5 - Community Address with Mayor Bill Mauro
April 3 - Community Address with Mayor Bill Mauro 
March 31 - Community Address with Mayor Bill Mauro
March 28 - Community Address with Mayor Bill Mauro
March 26 - Statement on Community Impact

Norm Gale, City Manager; Dr. Janet DeMille, Medical Officer of Health; and Dr. Stewart Kennedy, COVID-19 Incident Manager, Thunder Bay Regional Health Sciences Centre provide statements addressing the impact of the community and residents.

 

 

 March 20 - Community Situation Report

Community Situation Report with the Thunder Bay Regional Health Sciences Centre and the City of Thunder Bay.

 


 

 March 16 - City of Thunder Bay COVID-19 Update

Update on City of Thunder Bay’s Response to COVID-19.

 

 

 

 

Read latest City news

Regular updates will be provided on City of Thunder Bay services. Read the media releases issued below, or subscribe to City News at www.thunderbay.ca/subscribe

Latest update: COVID-19 Forces Scaling Back of Summer Programs (June 1, 10:30 pm)

Read All City Media Releases

 

Town hall Q&As

The City has hosted two virutal town hall events, May 12 and April 21, to give residents the opportunity to ask live questions of Mayor Bill Mauro and other senior officials. Town hall guests have included Dr. Janet DeMille, Medical Officer of Health (April 21 town hall), and Eric Zakrewski, Chief Executive Officer of the Thunder Bay Community Economic Development Commission (May 12 town hall). Read the most frequently asked questions and watch recordings of the town halls.

Employee spotlight during COVID-19

City of Thunder Bay employees who provide essential services are working on the front lines and behind the scenes trying to navigate the ever-changing work environment to deliver vital City services during these unprecedented times. The City has developed an Employee Spotlight Series, to highlight the great work staff are doing during these difficult times and describe what it's like working during the COVID-19 Pandemic. 

Changes to City Council meetings

March 23 City Council Meeting

On March 25, a by-law was passed to allow members of City Council to participate and vote at meetings electronically during this emergency situation.

The Municipal Act previously allowed for Members of Council to participate in meetings electronically, but they were not included in quorum and were not entitled to vote. The amendment passed by the Province of Ontario on March 19, 2020, allows for any member participating electronically to be counted toward quorum and have their vote count only when a state of emergency has been declared. Under the provision in the amendment, a Special Committee of the Whole meeting took place on March 25, to pass the necessary changes to the Procedural By-law to allow electronic participation. Councillors Johnson and McKinnon participated in the March 25, meeting electronically.

Learn more about Thunder Bay City Council

 

Supporting the community response fundCommunity Respond Fund Image

The United Way of Thunder Bay and the Thunder Bay Community Foundation have established a COVID-19 Community Response Fund. Donations to the fund will support local non-profits helping those at high risk throughout this crisis. Those who would like to help can donate to the fund through either the United Way or the Thunder Bay Community Foundation. Non-profit agencies may learn more about this Grant opportunity at: https://uwaytbay.ca/how-we-help/funding-applications-2 

COVID-19 self-assessment

If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use this self-assessment to help determine if you need to seek further care. 

Take the COVID-19 Self Assesment

COVID-19 resources 

COVID-19 Resource Directory for Service Providers 

The COVID-19 Resource Directory for Service Providers is a compilation of some regional, provincial and national COVID-19-related resources for service providers. The directory provides resources and links on the following sectors: health, mental health, housing, justice, crime prevention, trauma, technology, food security, finances, harm reduction, and newcomers/refugees, as well as tips for working remotely and online learning courses.  

For additional information on local agencies, use 211 Ontario North to find the agency of interest and link to their website. Several agencies in Thunder Bay have dedicated COVID-19 pages outlining service continuations, disruptions and/or suspensions. For City of Thunder Bay service information visit www.thunderbay.ca/a-z.

Thank you to the following participating organizations for the ongoing development of the COVID-19 Resource Directory: Crime Prevention Thunder Bay, Thunder Bay Drug Strategy, Canadian Mental Health Association, Lakehead Social Planning Council, Human Services & Justice Coordinating Committee, Centre for Addiction and Mental Health and 211 Ontario North.

 

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