Canada Games Complex Reopening

The CGC is now open! Watch the reopening video for what to expect when coming back to the CGC:

Note: Online pre-booking for squash, pool activities and fitness classes is required. View the drop-down menu below for pre-booking options. Individual workouts do not require pre-booking.

Fall Program Registration package 

Questions? Please review the reopening details in the drop-down menu below. If you have questions after reviewing this information, please contact 684-3403 or email gamescomplex@thunderbay.ca

To help prevent the spread of COVID-19, key changes to the facility will include:

  • Pre-screening prior to entering facility 
  • Pre-booking use of pool, squash and fitness classes
  • Limited number of users per room

We rely on our staff, cleaners and members of the public to all work together to maintain our standard of cleanliness and safety by doing your part by: staying home with any COVID-19 symptoms, pre-screening prior to entrance, wiping down exercise equipment before and after, wearing face coverings (in change rooms, and other public/transitional areas), and keeping appropriate physical distance from others to help prevent the spread of COVID-19.

Pre-screening Tool

Upon arrival to the CGC you will be asked to pre-screen prior to entering the building. This information is being used for contact tracing purposes and to ensure individuals are not entering if exhibiting any symptoms of COVID-19. Pre-screening needs to be done the day of arriving at the Complex.

Help reduce line-ups at the CGC by filling out the online tool below. Paper copies are also available if needed at the door. 

Online Pre-screening Tool

Pre-book Swim Times, Squash and Fitness Classes

Swim times, squash courts and fitness classes require pre-booking. Call 684-3311 or click on a schedule below to pre-book an activity.

 Squash

Squash Court 1

Squash Court 2

Squash Court 3

Squash Court 4

 Pool

Please note the following limitations for booking based on individuals or families.

Shallow End (weekdays)

  • Permits 1 person per booking

Shallow End (weekends)

  • Permits 1 person per booking

Deep End 

  • Permits 1 person per booking

Family Swim/Swirl (weekdays)

  • Permits 1 family per booking
  • Maximum of 5 people per family booking
  • Anyone under the age of 18 must be accompanied in the water by someone who is 18+ during family swim times
  • Weekday hours: Monday to Friday, 9-10am, 11-4pm, 8-9pm

Family Swim/Swirl (weekends)

  • Permits 1 family per booking
  • Maximum of 5 people per family booking
  • Anyone under the age of 18 must be accompanied in the water by someone who is 18+ during family swim times
  • Weekend hours: Saturday/Sunday 12-9pm

Lanes 

  • Permits 1-2 people per lane
  • Maximum 2 people, must be from same household

Teen Swim

  • Teens 13+ may book the shallow or deep end (if competent in deep water) without a guardian 18+ during teen swim times. 
  • Booking slots are 1 hour and you must remain in the area of the pool you have booked.
  • Teen swims are Monday-Thursday 7-10pm, Friday 7-9pm, Saturday/Sunday 12-9pm. Select either the shallow end or deep end in the links above to book a time slot within these hours.
  • Outside of designated Teen Swim hours, teens will need to be accompanied by a parent or guardian who is 18+.
 Aquabics, Aqua Energizer and Aqua Zumba

Aqua Energizer (deep end)

Aqua Zumba (shallow end)

Aquabics (deep end)

Aquabics (shallow end)

Fitness Classes

Baby Bodybuilders

Benderball

Bootcamp

Core

Core & More

Functional Fitness

Gentle Yoga

Hatha Yoga

HIIT

Kettlebell

Kettlebell Advanced

Lunch HIIT

Power Yoga

Senior Spin

Sit and Be Fit

Spin

Spin Bootcamp

Step + Conditioning

Step Circuit

Step Skip Sculpt

Strength and Cardio

Strong Seniors

TRX Advanced

Yoga

Yoga Essentials

Zumba

Zumba Step

Zumba Toning

Expectations of Users: Masks, Cleaning and Physical Distancing

Thank you for doing your part to help us open safely! We need your help to prevent the spread of COVID-19 at our facility. Please note the following expectations of facility users:

Masks

Masks are mandatory to enter the CGC and throughout the facility, while physical distancing at a 2 metre distance from others as much as possible. Masks may be removed in the following instances:

  • while actively engaging in exercise
  • while swimming

Some individuals may be exempt from wearing a mask and will therefore not be required to wear one. We ask that patrons respect others' privacy as people are not required to provide proof of reason for exemption under law. 

Enhanced Cleaning and Personal Hygiene

Please use hand sanitizer as you enter the facility and sanitize or wash your hands after taking part in activities.

Please wipe down your equipment before and after use. Spray bottles and paper towel have been removed and replaced with anti-bacterial wipes. 

There will be a facility attendant position working between fitness areas at all times. Their role is to ensure everyone is having a safe workout, wiping down high touch surfaces and equipment. They will be using hospital grade disinfectant.

Every second shower will be available for use in each changeroom.

Daily Cleaning Schedule

Physical Distancing

Please maintain a 2m (6ft) distance from others while using the facility. Showers and changerooms will be available, with every second stall open to ensure physical distancing.

 

Admissions/Promos

From September 23-September 30, admission will be $2. 

One month membership promo: $60 for one month membership sold between October 1-October 31. Memberships must be activated by October 31.

General admission prices are listed below the drop-down menu.

Returning Memberships
  • Monthly Withdrawal Memberships (DDS) are being credited for 50% of their March membership fees due to facility closure. Withdrawals will resume October 9, 2020. 
  • Withdrawals for memberships with payroll deductions will resume October 23.
  • Paid in full memberships will be extended 198 days or the amount of days from March 17 until the membership was set to expire. Example: If an 8-month membership was purchased October 1, 2019, and the membership was set to expire May 31, 2020, then the member has the option to extend their membership by 76 days.

To speak to a staff regarding specific membership questions including holds, please email dan.stilla@thunderbay.ca or call 625-3738. 

Swim Activities

Swim activities being offered include modified family/public swimming, length swimming, aquabics and water walking.  Pre-booking is required for all pool activities by calling 684-3311 as of September 21.

 

 Family Swims
  • Swirl pool capacity is limited (physical distance must be maintained, first come first serve within your booking time slot)
  • No pool toys will be available
  • Snorkels are not permitted
  • Must remain in the tank that you made your booking for (ie. Shallow end booking cannot use the deep end)
  • Anyone under the age of 18 years must have an adult who is 18+ in the water.
  • Pool space will be booked in 1 hour time slots, the swirl pool will be open and available for those who book time slots in the shallow end. Physical distancing must be maintained.
 Swimming Lessons

View swim lesson details in the Fall Program Registration package.

  • Only private and semi privates will be available. Children in semi-privates must be from the same social bubble.
  • Children who are in level Swimmer 4 and under will be required to have a parent/guardian with them in the pool so that the instructor is able to maintain 2m (6ft) physical distance.
  • Children in level Swimmer 5 and higher will not require an adult in the pool unless the instructor deems it necessary based on swimming ability.
  • Waitlist for swimming lessons open on September 17th by calling 625-8463.  Lessons will be available based on instructor availability. 
 Length Swimming
  • 1 hour time slots to be booked
  • 1 person per lane
  • Choose any open lane upon arrival, For lanes 1 and 8 priority will be given to those with accessibility needs
  • Please bring your own equipment as kick boards and pull buoys will not be available

 

Squash
  • Pre-booking required by calling 684-3311
  • Please bring your own equipment including a towel to avoid touching walls
  • There is a max of 2 people per court and we ask players to not linger out side of court areas
  • Maintain physical distancing while waiting for court time
  • Junior Squash and Court Jesters programs can be found on page 3 of the Fall Program Registration package (call 625-8463 to register as of September 17)
Fitness Areas and Track

Fitness Areas

  • Fitness areas will be open with some limitations to promote physical distancing. Each workout room will have a listed room capacity. 
  • Please respect others by only using machines for 30 minutes and allowing others use as well.
  • You do not need to pre-book time to use the workout areas for individual use, but use is subject to capacity limits.
  • Please bring your own water bottle as only water bottle filling stations will be available for use. The drinking portion of the fountain is off-limits.
  • Fitness classes must be booked ahead of time by calling 683-3311.

 

Use of the Track

  • The primary use of the track will be a walking track
  • During designated times the track will be used as a one-way running track (going down stairs at the end, crossing pool deck, then going back up stairs to other side of the track).
    • Running times are 12-1pm and 7:30pm to closing.
  • Please maintain physical distancing at all times and be respectful while passing others.
Babysitting and Birthday Parties
Babysitting service is temporarily not being offered due to safety concerns and recommendations from the Thunder Bay District Health Unit. We are looking for feedback on a safe opening of the babysitting area. Please email alexa.fares@thunderbay.ca for more information. Birthday Parties are also unavailable for booking at this time.

Hours of Operation

  • Monday - Thursday 5:45 am - 10 pm
  • Friday 5:45 am - 9 pm
  • Saturday & Sunday 8 am - 9 pm

Thanksgiving hours - Monday, October 12 from 12-5pm

General Admission Prices (Effective April 1, 2019)

Category

Rate (HST to be added)

Adult - Daytime Rate (Monday to Friday, 5:45am to 3:00pm)

$7.21

Adult - After 3:00pm and on weekends/holidays

$8.58

Family (max of 5 = 1 adult + 4 kids or 2 adults + 3 kids)

$19.91

Child (Age 3 to 14)

$3.32

Student (Age 15+ in full school attendance with student card)

$5.31

Adult Age 60+

$5.84

Adult with a Disability (HST Exempt)

$4.40

Student with a Disability (HST Exempt)

$3.35

Child with a Disability (HST Exempt)

$2.45

Support Persons

No fee if person has Personal Attendant for Leisure (PAL) Card

Thunderslide (HST Included)

$2.35

Coupon Booklets

12 visits for the price of 10

Memberships

We offer a variety of memberships to suit you and your family's needs and help you achieve your goals. Or, you can just come for the day!

From full-year memberships to more flexible 8 and 1 month memberships, family memberships, or just to swim and slide, we have something for everyone. For more information, look at our Membership Price Brochure.

Full-Year General Memberships

A full-year general membership includes:

  • Use of all fitness facilities Fitness
  • Track
  • Court Use
  • Pools
  • Sauna and whirlpool
  • Use of daily locker
  • 1/2 hour orientation (to be booked)
  • Free drop-in programs
  • Free Thunderslide
  • 10% discount on all paid programs
  • Babysitting services can be added for an additional fee
  • Other General Membership options include Mid-day, 1-Month and 8-Month

Summer Memberships

  • 1 to 4 month summer memberships available from May 1 to Aug. 31.
  • At the end of the membership term, upgrade to any other option by paying the difference between the summer membership price and the new rate.
  • Spouse, youth and/or child rates apply only when purchased with the adult membership. Cannot be added to Student or Adult 60+ memberships

Swim and Slide Memberships

  • 7-12 years of age
  • Pool and Thunderslide only
  • Must pass height and swimming requirements

If you require a PDF in an accessible format, email our Municipal Accessibility Specialist.

Contact Us